The Chicago Hotel Collection - Wrigleyville

Photo gallery for The Chicago Hotel Collection - Wrigleyville

Primary image
Terrace/patio
Terrace/patio
Premium bedding, in-room safe, individually decorated, blackout curtains
Premium bedding, in-room safe, individually decorated, blackout curtains

Overview of The Chicago Hotel Collection - Wrigleyville

The Chicago Hotel Collection - Wrigleyville

3.5 star property
3.5-star hotel within walking distance of Wrigley Field

6.2/10 Good

283 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is €251
Price available on 18/07/2022
Map
3475 N. Clark St., Chicago, IL, 60657
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Room service
  • Terrace
  • Air conditioning
  • Luggage storage
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lakeview
  • Wrigley Field - 5 min walk
  • Vic Theatre - 10 min walk
  • Briar Street Theatre - 13 min walk
  • Lincoln Park - 20 min walk
  • Lake Michigan - 22 min walk
  • DePaul University-Lincoln Park - 29 min walk
  • Lincoln Hall - 29 min walk
  • Theater Wit - 1 min drive
  • Athenaeum Theatre - 2 min drive
  • Kingston Mines - 2 min drive

Getting around

  • Chicago O'Hare International Airport (ORD) - 40 min drive
  • Chicago Midway Airport (MDW) - 42 min drive
  • Chicago, IL (PWK-Chicago Executive) - 49 min drive
  • Chicago, IL (DPA-Dupage) - 53 min drive
  • Rockford, IL (RFD-Greater Rockford) - 87 min drive
  • Chicago Ravenswood Station - 4 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Irving Park Station - 7 min drive
  • Addison Station (Red Line) - 4 min walk
  • Belmont Station (Red Line) - 9 min walk
  • Southport Station - 12 min walk

About this property

The Chicago Hotel Collection - Wrigleyville

The Chicago Hotel Collection - Wrigleyville features a rooftop terrace and puts you within a five-minute walk of Wrigley Field. Also, Vic Theatre and Lincoln Park Zoo are a short five-minute drive away. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Addison Station (Red Line) is 4 minutes and Belmont Station (Red Line) is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until 10:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 65 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • Luggage storage

Facilities

  • Rooftop terrace

Accessibility

  • Lift
  • In-room accessibility

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 50 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 8 per cent
  • Resort fee: USD 38.95 per accommodation, per night
  • Resort fee inclusions:
    • Concierge service
    • Additional inclusions

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Frequently asked questions

Overall score and ratings

6.2

Good

8.2/10

Cleanliness

5.6/10

Staff & service

6.2/10

Amenities

7.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Small, but clean!
Small room, but comfortable. Nice patio deck. No fridge, coffee available downstairs. Very clean. Check in was the worst part being completely contactless. If it weren’t for other travelers, I may have not gotten into the room as soon as I did.
1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

2/10 Poor

Never again
This is not a hotel and should not be advertised as such. It is a glorified youth hostel charging $400/night. When I arrived there was nobody attending the site and when I called the number on the locked front door, it only rang through to the unoccupied front desk. It took hours that morning to reach the hotel and get someone to follow-up with me, forcing me to leave bags with a friend in another part of town. On top of all of that, there was no apology, nobody to easily contact if you had a problem, and an extra $50 charge to clean the room! While the rooms themselves were clean and well enough appointed, several light bulbs were out and again, there was nobody to easily call down to for a fix. If they dropped the price and advertised more honestly it would be one thing, but this was a rip off and terribly managed all around.
Steven, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Terrible choice for a family trip
Many things were wrong with this hotel during a 5 day stay: 1. Check-in. Was a nightmare. Tried for three days before arrival to get the QR code that was supposed to let you in. No response to phone call/messages. Finally got a text but it did not include the code. Ended up outside the hotel at 10:30 pm banging on doors until someone let us in. Key is changed daily but they don't tell you this at check-in. 2. Parking. There is NONE. They suggest a garage down the street but it was closed all 5 days we were there. Second choice is SpotHero app, but that was difficult for us to use. Street parking was nonexistent during normal waking hours--much of the area requires a residential permit. Ended up parking 1/2 mile away multiple times. 3.. Facility is basically not staffed--everything supposedly done by text or phone but phone never replied to. Text replies took almost a full day sometimes. Only staff member we got any help from was fired while we were there for reporting to hotel drunk. Involved police on site. 4. Housekeeping. Room was not cleaned during 5 day stay despite requests and seeing staff on site. Only "housekeeping" was bringing us low grade beer/wine (part of the $35 daily "amenity fee"). 5. Room was actually nice, and clean upon arrival. Only choose this place if you (a) don't have a car, (b) are comfortable with no staff on site and hoping that text requests are responded to, and (c) want to stay on a street that is VERY loud late at night, esp on weekends.
Thomas, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Checkin
Check in was crazy …. I feel someone needs to be there upon checkin especially if we need a “fob” to enter and re-enter. Maybe if it keyless then have something like a QR code that goes to our phone for the duration of our stay? Very clean. My husband did get yelled at by the staff when checking in. Room was very well kept up but I have to say the most uncomfortable beds ever. Drinks were brought to our room at night without even asking, nice touch! Many other people checking in had no idea how to checkin also. I would go with the QR code. Location of hotel is exceptional!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Awful check in process, otherwise great.
The check in process was horrible. It was to start at 4:00 and we were told we would receive a text when our room was ready. From 4:30 to after 5:00 we sat in a waiting room full of people who were also still waiting for their text. We were all calling and texting the numbers provided and no one was getting a response. Apparently there is no staff actually in the building. Very disappointing. That said, once we finally got to the room everything was wonderful. Very clean, comfortable beds, plenty of pillows, great shower and nice bath towels. It’s only two blocks from Wrigley Field and right in the middle of everything. If not for the frustrating check in process we would definitely stay again.
Dawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible Stay - Avoid this Place
Check-in problematic. No one in person available to check in, no one answering phone, no response to text. Stand on sidewalk and wait for another guest to let you in where you then sit and wait longer. Repeat experience to check out. Rude agent on line talks over you and doesn’t listen. Room lock broken, toothpaste residue on sink from previous guest. Extensive hidden fees. No thanks, Never Again
KEVIN, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night trip
Verified Hotels.com guest review