Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Ascott Raffles City Shenzhen

4.5-star4.5 stars
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054, China

Luxury Shenzhen hotel with indoor pool, connected to a shopping center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a…Jan 24, 2020
  • The breakfast is terrible!!!!Aug 21, 2019

Ascott Raffles City Shenzhen

from €140
  • Executive Studio
  • Executive Studio, 2 Twin Beds
  • Executive Room, 1 Bedroom
  • Premier Room, 1 Bedroom
  • Executive Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • Premier Room, 3 Bedrooms

What’s around Ascott Raffles City Shenzhen

Landmarks

  • In Nanshan
  • Window of the World - 5.7 mi / 9.2 km
  • Splendid China Folk Village - 6.8 mi / 10.9 km
  • Happy Valley - 7.1 mi / 11.4 km
  • Coco Park - 9.8 mi / 15.8 km
  • Shenzhen Convention and Exhibition Center - 10.6 mi / 17 km
  • Shenzhen Safari Park - 10.7 mi / 17.2 km
  • Tuen Mun Park - 11.3 mi / 18.1 km

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 51 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 38 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 81 min drive
  • Hong Kong Tin Shui Wai Station - 13 min drive
  • Hong Kong Lok Ma Chau Station - 13 min drive
  • Hong Kong Siu Hong Station - 14 min drive
  • Dengliang Station - 12 min walk
  • Haiyue Station - 20 min walk
  • Houhai Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Golf driving range on site
  • Playground on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Ascott Raffles City Shenzhen’s small print

Also known as

  • Ascott Raffles City Shenzhen Hotel
  • Ascott Raffles City Shenzhen
  • Ascott Raffles City Shenzhen Hotel
  • Ascott Raffles City Shenzhen Shenzhen
  • Ascott Raffles City Shenzhen Hotel Shenzhen

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 60 for adults and CNY 30 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ascott Raffles City Shenzhen

  • Is there a pool at Ascott Raffles City Shenzhen?
    Yes, there's an indoor pool.
  • Are pets allowed at Ascott Raffles City Shenzhen?
    Sorry, pets aren't allowed.
  • Is parking offered at Ascott Raffles City Shenzhen?
    Sorry, there's no parking at Ascott Raffles City Shenzhen.
  • What are the check-in and check-out times at Ascott Raffles City Shenzhen?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • What is there to do near Ascott Raffles City Shenzhen?
    Recommended spots to visit include Window of the World (5.7 mi) and Splendid China Folk Village (6.8 mi), along with Happy Valley (7.1 mi) and Coco Park (9.8 mi).
  • Are there restaurants at or near Ascott Raffles City Shenzhen?
    Yes, there's an onsite restaurant. Nearby restaurants include Shanghai Cousine (1-min walk), Moulene Rouge (1-min walk), and Cappadokia (1-min walk).

Recent reviews

Good 7.8 From 18 reviews

Very Good 8.0
A pleasant stay with friends
ANNIE, hk1 night trip with friends
Exceptional 10.0
Relaxing stay with a touch of home-comfort
A very pleasant and relaxing stay. A home away from home
Stephen, hk4 night romance trip
Very Good 8.0
Good for a family stay
New and clean , good location at west part of Shenzhen. Just adjacent to Raffle City Shopping mall.
Ringo, hk1 night family trip
Exceptional 10.0
Better than expected
Very friendly for business travel. Huge room with fair price, and its right next to a shopping center where you could find lots of food. I like their laundry machine and kitchen where i could cook by myself. It is a very pleasure stay and will choose again fot my next busniess trip.
Dinghua, us3 night business trip
Very Good 8.0
Ascott stay apr-18
Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow
Andrew, gbBusiness trip

Ascott Raffles City Shenzhen

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