Hotel Umu

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In-room safe, desk, free cots/infant beds, free WiFi
Superior Twin Room | In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi

Overview of Hotel Umu

Hotel Umu

3.0 star property
3-star Santarem hotel with bar/lounge

8.0/10 Very good

56 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
Avenida Bernardo Santareno, Santarem
Main amenities
  • Daily housekeeping
  • Fitness centre
  • Bar/lounge
  • Room service
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Santarem Station - 4 min drive
  • Azambuja Station - 28 min drive
  • Espadanal da Azambuja Station - 33 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Umu

3-star eco-friendly hotel
Consider a stay at Hotel Umu and take advantage of a free breakfast buffet, a round-trip airport shuttle and a terrace. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, 2 meeting rooms and tour/ticket information
  • Luggage storage, a lift and concierge services
  • Guest reviews say good things about the breakfast, helpful staff and walkable location
Room features
All guest rooms at Hotel Umu boast thoughtful touches, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and baths or showers
  • Flat-screen TVs with cable channels
  • Free infant beds, heating and daily housekeeping


English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms


  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:30 AM–10 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free

Working away

  • Business centre
  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Garden
  • Terrace
  • Fitness centre


  • Lift
  • Wheelchair-accessible parking


  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for EUR 19.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards.

Also known as

Hotel Umu Hotel
Hotel Umu Santarem
Hotel Umu Hotel Santarem

Frequently asked questions

Does Hotel Umu offer free cancellation for a full refund?
Yes, Hotel Umu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Umu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Umu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Umu?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Umu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Umu?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hotel Umu and nearby?
Hotel Umu has a fitness centre and a garden.
Are there restaurants at or near Hotel Umu?
Yes. Nearby restaurants include Taberna do Quinzena 2 (12-min walk), O Capote Restaurante (13-min walk) and Silas (5.3 mi).
Does Hotel Umu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Umu like?
Hotel Umu is located a short 15-minute walk from Igreja do Seminario. Travellers recommend the hotel for its walkable location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Antonio, 1-night business trip
Verified guest review

10/10 Exceptional

Miguel, 2-night trip
Verified Expedia guest review

8/10 Very good

Marek, 1-night trip
Verified guest review

8/10 Very good

This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.
Eldo, 2-night trip
Verified Expedia guest review

8/10 Very good

nice stay
luis, 6-night family trip
Verified guest review

8/10 Very good

A great place to stop over in Santarem!
It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.
Gregory, 1-night trip
Verified guest review

8/10 Very good

some improvements needed but overall good
The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.
1-night business trip
Verified guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

8/10 Very good

M, 2-night trip
Verified guest review

8/10 Very good

Good for one night but no restaurant.
keith, 1-night business trip
Verified guest review