Guests
All properties in Nur-Sultan, Kazakhstan

The ONE Hotel Astana

4-star hotel in Nur-Sultan with bar/lounge and health club

  • Free continental breakfast, free WiFi, and free parking
From
€57

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Presidential Suite - Living Area
  • Presidential Suite - Living Area
  • Hotel Bar
Hotel Bar. Image 1 of 47.
1 / 47Hotel Bar
Qadyrghali Zhalayyri Street 8, Nur-Sultan, 010000, Kazakhstan
10.0.Exceptional.
See 1 review

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 44 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Health club
  • Spa services
  • Business center

For families

  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Heart of Nur-Sultan
  • House of Ministries - 21 min walk
  • Schoolchildren's Palace - 23 min walk
  • Supreme Court of the Republic of Kazakhstan - 24 min walk
  • Kazakhstan Ministry of Foreign Affairs - 27 min walk
  • Presidential Palace - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room
  • Standard Double Room
  • Suite
  • Presidential Suite
  • Standard Single Room

What’s around

Landmarks

  • Heart of Nur-Sultan
  • House of Ministries - 21 min walk
  • Schoolchildren's Palace - 23 min walk
  • Supreme Court of the Republic of Kazakhstan - 24 min walk
  • Kazakhstan Ministry of Foreign Affairs - 27 min walk
  • Presidential Palace - 27 min walk
  • Singing Fountain - 28 min walk
  • The US Embassy and the Consulate in Kazakhstan - 29 min walk
  • Parliament of Kazakhstan - 29 min walk
  • Palace of Peace and Reconciliation - 31 min walk
  • Bayterek Tower - 32 min walk

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 16 min drive
  • Astana Railway Station - 9 min drive
  • Airport shuttle (surcharge)
map
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Qadyrghali Zhalayyri Street 8, Nur-Sultan, 010000, Kazakhstan

At a glance

Hotel size

  • This hotel has 44 rooms

Arriving/leaving

  • Check-in time 2 PM-1:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Bar/lounge
  • 24-hour room service

Things to do

  • Fitness facilities
  • Spa services on site
  • Steam room
  • Playground on site
  • Health club
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 4000.00 per vehicle (one-way)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for KZT 6000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards, debit cards and cash.

Also known as

  • ONE Hotel Astana
  • Nur-Sultan The ONE Hotel Astana Hotel
  • The One Astana Nur Sultan
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*See fees & policies for additional details or extra charges

FAQs

  • Yes, The ONE Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 1:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Giraffe (2.1 mi).
  • Yes, an airport shuttle is available. The charge is KZT 4000.00 per vehicle one-way.
  • The ONE Hotel Astana has a sauna and a steam room, as well as a garden.
10.0.Exceptional.
  • 10.0.Exceptional

    ALEXANDR, 2 night trip, Jun 17, 2021

    Verified Hotels.com guest review

See 1 review