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Dal Vostro Hotel & Spa

4-star hotel with spa, near Hoan Kiem Lake

  • Free WiFi and free parking
From
€28

Image gallery

  • Junior Room, Balcony - Guest Room
  • Junior Room, Balcony - Guest Room
  • Indoor Pool
  • Indoor Pool
  • Junior Room, Balcony - Guest Room
Junior Room, Balcony - Guest Room. Image 1 of 117.
1 / 117Junior Room, Balcony - Guest Room
12 Bao Khanh, Hoan Kiem, Hanoi, Vietnam
9.0.Superb.
  • The staff went out of their way to make my visit as pleasant as possible. I was greeted…

    Apr 6, 2019

  • Im satisfield with my time here

    Nov 10, 2020

See all 231 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 40 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Breakfast available
    • Spa tub

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Terrace

    What’s around

    • In Hoan Kiem
    • Hoan Kiem Lake - 2 min walk
    • Thang Long Water Puppet Theatre - 5 min walk
    • Ngoc Son Temple - 7 min walk
    • Hanoi Opera House - 15 min walk
    • Hanoi War Museum - 18 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Double Room
    • Executive Double Room
    • Dalvostro Suite
    • Family Room
    • Executive Room, Balcony
    • Junior Suite, Balcony

    What’s around

    Landmarks

    • In Hoan Kiem
    • Hoan Kiem Lake - 2 min walk
    • Thang Long Water Puppet Theatre - 5 min walk
    • Ngoc Son Temple - 7 min walk
    • Hanoi Opera House - 15 min walk
    • Hanoi War Museum - 18 min walk
    • Imperial Citadel of Thang Long - 23 min walk
    • Ho Chi Minh Mausoleum - 29 min walk
    • Lotte Center Hanoi - 2.8 mi / 4.5 km
    • My Dinh National Stadium - 8.6 mi / 13.9 km

    Getting around

    • Noi Bai Intl. Airport (HAN) - 26 min drive
    • Hanoi Long Bien Station - 16 min walk
    • Hanoi Railway Station - 19 min walk
    • Hanoi Giap Bat Station - 6 min drive
    • Airport pick-up service
    • Train station drop-off (surcharge)
    • Train station pick-up (surcharge)
    map
    See on map
    12 Bao Khanh, Hoan Kiem, Hanoi, Vietnam

    At a glance

    Hotel size

    • This hotel has 40 rooms

    Arriving/leaving

    • Check-in time starts at 2:00 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Front desk staff will greet guests on arrival.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Train station shuttle*

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
    • Electric vehicle charging point on site
    • Free offsite parking nearby; discounts available

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Local cuisine breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service
    • Free reception
    • Coffee/tea in a common area

    Things to do

    • Full-service spa
    • Spa treatment room(s)
    • Spa tub
    • Steam room
    • Sauna

    Working away

    • 24-hour business center
    • Number of meeting rooms - 2
    • Conference space
    • Conference space size (feet) - 323
    • Conference space size (meters) - 30
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Year Built - 2018
    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board
    • Washer/dryer

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding
    • Memory foam mattress

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 45-inch flat-screen TV
    • First-run movies
    • Netflix
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Lotus Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    The charges below are included in the total price displayed:

    • Christmas Day gala dinner fee for stays on 25 December
    • New Year's Eve gala dinner fee for stays on 31 December
    • New Year's Day gala dinner fee for stays on 1 January
    • Valentine's Day gala dinner fee for stays on 14 February

    Optional extras

    • Local cuisine breakfast is offered for an extra charge of VND 75000 per person (approximately)
    • Airport shuttle service is offered for an extra charge of VND 400000 per room
    • Train station pick-up and train station drop-off service is offered for an extra charge
    • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
    • Credit card charges are subject to an extra charge of 3 percent

    Children & extra bedsPay at property

    • Rollaway beds are available for VND 350000.0 per day
    • Airport shuttle service for children costs VND 0

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 1:00 PM to 5:00 PM
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash.

    Also known as

    • Dal Vostro Hotel Hanoi
    • Dal Vostro Hotel
    • Dal Vostro Hanoi
    • Dal Vostro
    • Dal Vostro Hotel Spa
    • Dal Vostro Hotel & Spa Hotel
    • Dal Vostro Hotel & Spa Hanoi
    • Dal Vostro Hotel & Spa Hotel Hanoi

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Dal Vostro Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self, valet, and extended parking. Electric vehicle charging is available.
    • Yes, there's a pool. Guests have pool access from 1:00 PM to 5:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Café Runam (3-min walk), Mediterraneo (3-min walk), and Al Frescos (3-min walk).
    • Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per room.
    • Dal Vostro Hotel & Spa has a spa and a steam room.
    9.0.Superb.
    • 8.0.Very Good

      Pleasant Stay, Nice location

      This hotel was comfortable. I'm happy with my stay here and would stay again. I had a executive balcony room, balcony is very small, sized for flower pots. The balcony rooms are facing the street. There are bars and restaurants nearby but I had no problem with noise in my room. The first evening the Wifi was very slow, however the speed was good at night and any other time of my multi night stay at the hotel. The hotel should change their WiFi security from the old standard WPA to more modern security. The wifi router is capable and works at 5GHz.

      2 night business trip, Oct 18, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel in a great location. Staff are friendly and very helpful. Rooms are on the small side but very clean with comfortable beds. This is my go to hotel in Hanoi

      Wesley, 1 night trip, Feb 20, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff is incredibly helpful and nice. Rooms are clean and well appointed. The breakfast is delicious. The location is ideal. Stay here

      3 night romance trip, Feb 20, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Highly recommend Dal Vostro in Hanoi's old town. Very close to iconic lake and you can easily wall to many restaurants and attractions. If you are looking for a 5 star hotel, this is not it. But if you are looking for a safe, clean convenient nice hotel at a great price then the Dal Vostro is a great choice.

      Brian, 3 night romance trip, Feb 11, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved this hotel!

      The services was 5 star as was the resort. Breakfast was alway good but the staff and the comfortable bed is what I loved the most. The location was an easy walk to the lake where we jumped on the hop on hope off bus which got us familiar with the area. From there we took a day trip over to HaLong Bay. I would definitely stay here again and recommend this hotel.

      Lori, 5 night trip, Feb 1, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      The hotel was very clean and well maintained. However, it's much smaller than what the picture depicts. The balconies in almost all the rooms are Juliet balconies, not something where you can sit and relax. The staff were very professional and helpful. The jacuzzi and sauna were free only during certain hours of the day (10am-4pm) which wasn't really mentioned during the booking. We had a pleasant stay but I think it could have been much better. Also, the breakfast wasn't really good, not a lot of choices if you don't fancy eating fried food in the morning.

      3 night family trip, Jan 15, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Staff and service was excellent. The free breakfast may have been one of the better ones I've had staying at a hotel. Rooms are very nice and clean too.

      2 night romance trip, Jan 15, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Tiny room but nice part of Hanoi

      Teeny tiny room but in a great part of town - a quieter street than most of the others in Hanoi. The property was a bit dated but very clean and comfortable. The large balcony outside was nice, though we didn’t take advantage of it as we were there for only one night.

      John, 1 night trip, Jan 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great

      Great hotel, well located, staff very helpful in booking tours and helping if needed. Breakfast could be better with more western options

      3 night trip, Jan 2, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      A pleasant experience

      We stayed in the rooms with internal windows which was fine. However we found the air-conditioner control to be quite erratic and sometimes ended up too cold. The bottom of the room door is also not sealed so noise tended to leak from the corridor to our room. Overall the rooms were very comfortable and bathroom is spacious.Plenty of powerpoints for charging devices.

      4 night trip, Jan 1, 2020

      Verified Hotels.com guest review

    See all 231 reviews