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1 room, 2 adults

Lock & Key Hotel

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free WiFi
  • Offsite parking discounted rates available
  • Smoke-free property
15-17 Duke Street, Liverpool, England, L1 5AP, United Kingdom

4-star hotel with restaurant, near Liverpool ONE
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free WiFi
    • Offsite parking discounted rates available
    • Smoke-free property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

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This property is closed from January 5 2021 to January 31 2021 (dates subject to change).
Guests rated location
Based on 30 verified reviews from guests who stayed at this property
Walkable
22 positive mentions22 guests said the location is easily walkable
Shopping
20 positive mentions20 guests said the location is good for shopping
Convenient
17 positive mentions17 guests said the location is convenient
Dining options
14 positive mentions14 guests said there were lots of dining options
Safe
14 positive mentions14 guests said the location feels safe

Popular amenities

  • Parking available
  • Parking available
  • Free WiFi
  • Free WiFi
  • Non-smoking
  • Non-smoking

Main amenities

  • 14 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Free WiFi

For families

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • In Liverpool City Centre
  • Liverpool ONE - 6 min walk
  • Cavern Club - 8 min walk
  • Beatles Story - 10 min walk
  • Albert Dock - 12 min walk
  • Liverpool Empire Theatre - 12 min walk
  • M&S Bank Arena - 13 min walk
  • University of Liverpool - 18 min walk
  • Concert Square - 4 min walk
  • St. George's Hall - 12 min walk
  • ACC Liverpool - 13 min walk
More about the area
9.2Superb57See all 57 Hotels.com reviews
  • Awesome hotel, Brilliant Cocktails, Brilliant Breakfast, Perfect Location. Loved it…Aug 2, 2019
  • Lovely room, great location and the staff were fantastic. We will be backMay 26, 2019

Lock & Key Hotel

  • Spacious Double/Twin
  • Cozy Double
  • Standard Double/Twin

More great choices

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What’s around Lock & Key Hotel

Landmarks

  • In Liverpool City Centre
  • Liverpool ONE - 6 min walk
  • Cavern Club - 8 min walk
  • Beatles Story - 10 min walk
  • Albert Dock - 12 min walk
  • Liverpool Empire Theatre - 12 min walk
  • M&S Bank Arena - 13 min walk
  • University of Liverpool - 18 min walk

Getting around

  • Manchester Airport (MAN) - 40 min drive
  • John Lennon Airport (LPL) - 16 min drive
  • Liverpool Central Station - 6 min walk
  • James Street Station - 10 min walk
  • Liverpool Lime Street Station - 11 min walk
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At a glance

Key facts

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking
Lock & Key HotelCheck location

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
Accessibility
  • Accessible bathroom
Languages Spoken
  • English

In the room

Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 40-inch Smart TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Recommended hotels

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Special features

Dining

Onsite venue - restaurant.

Lock & Key Hotel’s small print

Also known as

  • Lock Key Hotel Liverpool
  • Lock Key Hotel
  • Lock Key Liverpool
  • Lock & Key Hotel Hotel
  • Lock & Key Hotel Liverpool
  • Lock & Key Hotel Hotel Liverpool

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Cooked-to-order breakfast is offered for an extra charge of GBP 10 for adults and GBP 10 for children (approximately)

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lock & Key Hotel

  • Does Lock & Key Hotel offer free cancellation for a full refund?
    Yes, Lock & Key Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Lock & Key Hotel currently open?
    This property is closed from January 5 2021 to January 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Lock & Key Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Lock & Key Hotel?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Lock & Key Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Lock & Key Hotel?
    You can check in from noon - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Lock & Key Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Lunya (3-min walk), Salt House Tapas (3-min walk), and Cote Bistro (3-min walk).
  • Is there an onsite casino at Lock & Key Hotel?
    No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) and Genting Casino (9-min drive) are both nearby.

Recent reviews

Superb 9.2 From 57 reviews

Very Good 8.0
Quirky and friendly
Lovely, quirky hotel. Central and very near shops and bars. Road traffic noise loud. Bar and service excellent. Would definitely stay again!
Aug 25, 2020Verified Hotels.com guest review
Scott, gb2 night trip
Exceptional 10.0
Stylish, clean and safe
The staff went above and beyond to make this a great stay. It is stylish and clean and the bed is amazing.
Aug 16, 2020Verified Hotels.com guest review
Jessica, us1 night trip
Exceptional 10.0
Hotel was decorated lovely and in a perfect location. Would definitely stay again Luke and the staff were excellent
Aug 14, 2020Verified Hotels.com guest review
STEPHEN, gb2 night trip
Exceptional 10.0
Unlock a great experience in Liverpool City Centre
Great place, right in the centre of town but also in a quiet spot. Luke and his team are very attentive and organised, delivering great service. I'll definitely visit again
Aug 14, 2020Verified Hotels.com guest review
Eric, gb1 night trip
Exceptional 10.0
All of the staff were welcoming and friendly. The room was clean and the decor was trendy. The hotel is in the centre of Liverpool 5 mins walk to the docks or one. As there is no free carpark, the hotel did offer a discount coupon for the carpark nearby so bear that in mind if you are driving. Overall had a great stay and will consider staying again.
Aug 7, 2020Verified Hotels.com guest review
Jacky, hk2 night trip
Exceptional 10.0
Great hotel in a great location
Clean, friendly, awesome bar
Aug 7, 2020Verified Hotels.com guest review
Paul, gb1 night trip
Very Good 8.0
Cute little hotel, well positioned
We booked this hotel for a one night stay in Liverpool. The location was great. Check-in was really friendly and the overall service was exemplary. The decor was lovely and well looked after. Slightly disappointing was that the room (#15) on the top floor had a sloping roof meaning we could not stand up straight. Luckily we were only there for one night, so it was manageable.
Jul 25, 2020Verified Hotels.com guest review
Alison, gb1 night trip
Exceptional 10.0
Loved the individuality of the room, lovely fittings throughout with a real eye for attention to detail.
Mar 12, 2020Verified Expedia guest review
Darron, gb1 night romance trip
Exceptional 10.0
Anniversary trip
Lovely hotel amazing staff
Jan 24, 2020Verified Hotels.com guest review
Shauna, gb1 night trip
Exceptional 10.0
Fantastic value. Excellent stay.
Nov 27, 2019Verified Hotels.com guest review
Sarah, gb1 night trip
See all reviews

Lock & Key Hotel