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JM Marvel Hotel & Spa

4-star hotel in Hoan Kiem with restaurant and bar/lounge

  • Free WiFi
From
€26

Image gallery

  • JM Marvel Hotel & Spa
  • JM Marvel Hotel & Spa
  • Deluxe Cozy Twin Room - Bathroom
  • Deluxe Cozy Twin Room - Bathroom Sink
  • JM Marvel Hotel & Spa
JM Marvel Hotel & Spa. Image 1 of 107.
1 / 107JM Marvel Hotel & Spa
16 Hàng Da Street, Hanoi, 100000, Oldquater, Vietnam
9.6.Exceptional.
  • This is a lovely hotel,in the old town of Hanoi.From the time we arrived,the staff were…

    Jan 23, 2019

  • Amazing staff, great location and gorgeous hotel. No complaints!

    Jan 20, 2019

See all 276 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 45 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free childcare
  • Spa services
  • Airport shuttle

For families

  • Babysitting or childcare (free)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Vietnamese National Tuong Theatre - 1 min walk
  • Hang Da Market - 1 min walk
  • Hang Gai Street - 5 min walk
  • Train Street - 6 min walk
  • St. Joseph's Cathedral - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Cozy Double Room
  • Junior Room
  • Family Cozy Room
  • Suite
  • Marvel Balcony
  • Family Suite
  • Honeymoon Suite
  • Honeymoon Marvel Balcony
  • Deluxe Cozy Twin Room
  • Deluxe Cozy Double Room - Day Use 4 Hours

What’s around

Landmarks

  • In Hoan Kiem
  • Vietnamese National Tuong Theatre - 1 min walk
  • Hang Da Market - 1 min walk
  • Hang Gai Street - 5 min walk
  • Train Street - 6 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hang Ma Street - 8 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Police Museum - 10 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport shuttle (surcharge)
map
See on map
16 Hàng Da Street, Hanoi, 100000, Oldquater, Vietnam

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception

Things to do

  • Spa services on site

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 01
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • JM Marvel Hotel Hanoi
  • JM Marvel Hotel
  • JM Marvel Hanoi
  • JM Marvel
  • JM Marvel Hotel Spa
  • JM Marvel Hotel & Spa Hotel
  • JM Marvel Hotel & Spa Hanoi
  • JM Marvel Hotel & Spa Hotel Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at JM Marvel Hotel & Spa.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bún Chả Đắc Kim (3-min walk), Tranquil Books & Coffee (3-min walk), and Madame Hien (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
  • JM Marvel Hotel & Spa has spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Awesome services, very friendly staff. The room was decent sized and stylish.

    2 night business trip, Dec 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Its location in the city centre which makes all the local sights extremely convenient to visit on foot. Furthermore, their restaurant serves quality Vietnamese dishes and hosts a generous buffet breakfast every morning. The staff are very friendly and always eager to help you.

    V, 3 night family trip, Mar 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommended

    Good price and high quality services. The staffs were so friendly and professional.

    Naoya, 3 night family trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Surpassed expectations

    Amazing service. Provided my friend Lisa and I will all sorts of information on the area as well as gave us many discount coupons. Many added touches like a scrolled paper with a personalized note welcoming us for our stay. We were only there 2 nights as we were headed back to the states but would definitely stay there again.

    Mary Kay, 2 night trip with friends, Feb 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property was excellent, the staff was superb and very helpful when we needed to change rooms. On Valentines Day they even decorated our room with balloons, streamers and even a personel card card signed by the staff...great touch. Very well located and walking to food and attractions easy. Highly recommended!

    3 night romance trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel perfectly located

    Great location at the center of major things to see and do in Hanoi; very dedicated and charming staff

    Thomas, 2 night trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was beautiful and staff provided excellent service! A great location and everything was of walking distance. The spa was nice and relaxing. We would definitely recommend this hotel!

    3 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a charming hotel in a good location. We were made to feel very welcome by the staff who were all excellent. We really loved the rooftop bar here too. We would be happy to stay here again

    James, 1 night romance trip, Feb 6, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    Great customer service

    the check in experience was amazing, I felt very special as I sat at a comfortable lobby and welcome fruit tea was served in a nice tray with cookies, hot towels served While my key was prepared. Key was given with discount vouchers for the restaurant and spa which may feel so exclusive with my name written on them. Room is cozy, and clean. Bath area is good for a boutique hotel. Love the attention to details and how chocolates were placed in room when I left for dinner. Customer service is exceptional. Everyone is so genuine. Location is fabulous, and hotel is quiet despite in a street. Correspondence is prompt when you have enquires.

    Elizabeth, 1 night trip, Feb 5, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Lack of compassion

    Due to changed travel restrictions on foreigners entering Vietnam, I wasn’t allowed into the country so didn’t get to see the hotel. I was meeting my girlfriend at the hotel who had checked in for the first night but then left early in the morning after one night to meet me at the airport. We didn’t use the remaining 4 nights on our booking however, the hotel were very happy to keep our money for the rest of the stay- very disappointing customer service.

    Jack, 5 night trip, Feb 4, 2020

    Verified Hotels.com guest review

See all 276 reviews