Hôtel Le Pastel

2.0 star property
Toulouse hotel on boardwalk

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Hôtel Le Pastel

Photo gallery for Hôtel Le Pastel

Comfort Twin Room | View from room
Coffee service
Standard Single Room | View from room
Comfort Twin Room | Bathroom

Overview of Hôtel Le Pastel

6.4 out of 10 Good
6.4/10 Good

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
1 Rue de l'Orient, Toulouse, 31000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Microwave in a common area
  • Conference space
  • Meeting room
  • Multilingual staff
Feel at home
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • Self-parking (surcharge)

Room options

Economy Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Single Room

  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Economy Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Toulouse City-Centre
  • Capitole de Toulouse - 4 min drive
  • Place du Capitole - 7 min drive
  • Cite de l'Espace - 10 min drive
  • Airbus - 12 min drive
  • African Safari Zoo - 21 min drive

Getting around

  • Blagnac Airport (TLS) - 13 min drive
  • Toulouse Matabiau Station - 5 min walk
  • Toulouse St-Agne Station - 8 min drive
  • St. Cyprien-Arenes Station - 8 min drive
  • Jeanne d'Arc Metro Station - 5 min walk
  • Jean-Jaurès Metro Station - 7 min walk
  • Marengo SNCF Station - 8 min walk


  • L'Alimentation - 10 min walk
  • Chez Emile - 12 min walk
  • Le Louchebem - 6 min walk
  • Motchiya - 8 min walk
  • Mami-Wata - 3 min walk

About this property

Hôtel Le Pastel

Located near a train station, Hôtel Le Pastel is a great choice for a stay in Toulouse. The property is only a short walk to public transportation: Jeanne d'Arc Metro Station is 5 minutes and Jean-Jaurès Metro Station is 7 minutes.


Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured on-site self-parking (EUR 20 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Coffee shop
  • Shared microwave
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (215 square feet)


  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Reception hall


  • Braille/raised signage
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10.00 per person

Children & extra beds

  • Cots/infant beds are available for EUR 20 per night


  • Secured self-parking costs EUR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

Does Hôtel Le Pastel offer free cancellation for a full refund?
Yes, Hôtel Le Pastel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel Le Pastel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel Le Pastel?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Le Pastel?
Yes. Self-parking costs EUR 20 per night.
What are the check-in and check-out times at Hôtel Le Pastel?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Hôtel Le Pastel?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What's the area around Hôtel Le Pastel like?
Hôtel Le Pastel is located on the boardwalk in Toulouse City-Centre, a short 5-minute walk from Jeanne d'Arc Metro Station and 4 minutes' walk from Canal du Midi.







Staff & service




Property conditions & facilities




2/10 Poor

Be careful booking here
I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Darren, 1-night trip
Verified guest review

8/10 Very good

Karla renata, 1-night family trip
Verified guest review

6/10 Good

carlos, 1-night trip
Verified Expedia guest review

8/10 Very good

Carmen, 1-night trip
Verified Expedia guest review

2/10 Poor

I reserved and paid a week in advance for a room. The room I was given was smelling cigarette smoke as if someone just smoked an entire pack. I asked the front desk to change room but they told me that they didn't have any other available. I couldn't open the windows because they were sealed. The air conditioning unit was very weak so I ended up sleeping in a smoked room. It was very late at night when I arrived so I didn't try to find another place. The staff was like "sorry but his is the way it is and nothing can be done". The place was dirty and very small. The photos make it look much nicer than it is. I have travelled all around the world and have rarely encountered such a rip off . Anyways, it's cheap but you get a very cheap experience in return.
Jean-Louis, 1-night trip
Verified Expedia guest review

6/10 Good

Tiny did I mention tiny
A necessary stay due to train connections. Creepy place with dude painted on the wall in my closet sized room. I think theu orderthe bathroom from the caravan maker.. it was So small! No elevator but ac was good - well room was tiny could have cooled it with an ice cube
Zena, 1-night trip
Verified guest review

8/10 Very good

Kevin, 2-night trip
Verified guest review

8/10 Very good

Nice helpful staff. Room very small but not a problem for me. My only criticism was I was on top/4th floor & there’s no lift. That’s fine for me but others might struggle. I’d stay here again & in the same room, all good.
Gil, 2-night trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified guest review

8/10 Very good

Carl, 2-night trip
Verified Ebookers guest review