Kagetsuen

Photo gallery for Kagetsuen

Primary image
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Overview of Kagetsuen

Kagetsuen

2.5 star property
Suburban hotel with restaurant, near Lake Ashi

8.6/10 Fabulous

58 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Onsen
Map
Sengokuhara 1244-2, Ashigarashimo-gun, Hakone, Kanagawa, 250 0631
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • Air conditioning
  • Garden
  • Meeting rooms
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk
For families
  • Fridge
  • Garden
  • Daily housekeeping
  • Lift
  • Flat-screen TV
  • Free self-parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Lake Ashi - 11 min walk
  • Hakone Kowakien Yunessun - 14 min drive
  • Hakone Shrine - 16 min drive
  • Hakone Open Air Museum - 17 min drive
  • Gotemba Premium Outlets - 26 min drive
  • Mishima Sky Walk - 27 min drive
  • Fuji Safari Park - 37 min drive
  • Atami Sun Beach - 47 min drive
  • Fuji Speedway - 44 min drive

Getting around

  • Hakone Gora Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive

About this property

Kagetsuen

At Kagetsuen, you'll be within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. You'll have free perks such as WiFi and self-parking. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant

What to do

  • Hot springs

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Window screens

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1650 for adults and JPY 1100 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:00 PM to 11:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel Hakone

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.3/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

I loved the view from the hotel ☺️
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very good

Good simple hotel and rooms with onsen
Nice simple 200 or so room hotel up in the hills of Hakone. Definitely nothing fancy and no nearby restaurants within easy walk, but small and comfy rooms at a reasonable price. I was there for golf the next day and drove, so easy one night stay before golfing and returning back to Tokyo. Nice onsen baths, and good basic accommodation.
Dean, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good stay
A short bus ride to the hakone pirate ships. Catch the pirate ships to the hakone shrine and a 711. No restaurants near hotel.
Lindsey, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice location in the hills of Hakone, setup as a spa with nice public baths. Breakfast menu is awesome and staff is great.
Ben, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a great hotel to stay at, it is very easy to get to all of the touristy spots of Hakone with the boat port at the bottom of the road and a bus stop right at the bottom of the driveway. Rooms very of a good size too and were a mixed western style with a Tatami area too and even got a free jelly in the fridge every morning. Views of Mt Fuji from the stairway and roof are a plus too.
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

6/10 Good

evelyn, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean and friendly
Generally fine. Will consider this hotel again in the future.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good nice place to stay
TJOKORDA, 2-night trip
Verified Expedia guest review