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All properties in Puebla, Puebla, Mexico

HOTEL ELENA

In the heart of Puebla

  • Free WiFi and free parking
From
€18

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  • HOTEL ELENA
  • HOTEL ELENA
  • Bathroom
  • Porch
  • HOTEL ELENA
HOTEL ELENA. Image 1 of 21.
1 / 21HOTEL ELENA
Calle 2 Norte 608 Centro, Puebla, 72000, PUE, Mexico
8.2.Very Good.
  • Requested double bed room and got a room with two twin beds put together. No working AC,…

    May 20, 2021

  • Excelente place, very close to down town city and many other places to eat and shop!

    Mar 17, 2021

See all 77 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
  • Free parking
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 17 smoke-free guestrooms
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Terrace
  • 24-hour front desk

For families

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Cable TV service

What’s around

  • In Puebla Historic Center
  • Candy Street - 1 min walk
  • Street of Candies - 1 min walk
  • Mexican Revolution Museum - 2 min walk
  • Santo Domingo Church - 3 min walk
  • Rosario Chapel - 5 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Quadruple Room, 2 Queen Beds, Private Bathroom
  • Superior Room

Location

Calle 2 Norte 608 Centro, Puebla, 72000, PUE, Mexico
  • In Puebla Historic Center
  • Candy Street - 1 min walk
  • Street of Candies - 1 min walk

What’s around

Landmarks

  • In Puebla Historic Center
  • Candy Street - 1 min walk
  • Street of Candies - 1 min walk
  • Mexican Revolution Museum - 2 min walk
  • Santo Domingo Church - 3 min walk
  • Rosario Chapel - 5 min walk
  • Poblano de Arte Virreinal Museum - 5 min walk
  • Santa Monica Convent and Museum of Religious Art - 5 min walk
  • Main Theater of Puebla - 5 min walk
  • Artist Quarter - 6 min walk
  • Zocalo Square - 6 min walk

Getting around

  • Hermanos Serdan Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min walk

At a glance

Hotel size

  • This hotel has 17 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Microwave in a common area

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Rooftop terrace
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Freshen up

  • Shower only

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 60 for adults and MXN 60 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

ParkingPay at property

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • HOTEL ELENA Puebla
  • ELENA Puebla
  • HOTEL ELENA Hotel
  • HOTEL ELENA Puebla
  • HOTEL ELENA Hotel Puebla

*See fees & policies for additional details or extra charges

FAQs

  • Yes, HOTEL ELENA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes. Nearby restaurants include Vips (3-min walk), La California (4-min walk), and Vittorio's (5-min walk).
8.2.Very Good.
  • 6.0.Good

    The hotel is very centric, good location, the room was nice, confortable bed, hot in the day but no need to use the AC, the only think is if you like cold showers this is the right hotel, most of the time the water at the shower was cold, no very nice! But for the price we got what we paid!

    4 night romance trip, Feb 4, 2021

    Verified CheapTickets guest review

  • 8.0.Very Good

    Buena ubicación. Los blancos y almohadas podrían ser mejores. Lo ideal es pedir una de las 3 habitaciones con ventana a la calle.

    2 night business trip, Dec 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything very good clean and the hospitality very friendly and staff very helpful

    Maggie, 1 night family trip, Sep 19, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great hotel!

    We arrived at this hotel and was very surprised at how nice the hotel is! Ruth was extremely nice and professional, and she took extra care to make sure my elderly mother in law was comfortable. The room was very nice, clean and spacious. The room also included a continental breakfast. The woman serving breakfast was extremely nice and very helpful. In the evening we sat in the lobby and Marco, the evening staff was very kind and offered to help us with anything we needed. The hotel is located in a very central area, 5 to 10 minutes walking to the zocalo, cathedral and many other beautiful places. The hotel is half a block from the “Candy street”. I would definitely recommend this hotel to anyone looking for a place to stay in Puebla.

    Maria Angelica, 1 night family trip, Oct 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good place, bad parking service

    The parking is far, the valet takes up to 30 minutes to deliver your car

    Claudia Estefania, 2 night romance trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Buen servicio, habitación limpia, solo un poco de ruido, se escucha perfectamente las platicas entre habitaciones, de ahi en fuera todo ok.

    Joel, 1 night trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    La coladera del baño desprendía un olor desagradable

    Oscar Alexis, 1 night trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Consentimiento

    Empleados amables y cordiales Buen servicio y las habitaciones nos agradaron Una excelente vista del loof del hotel

    Juan Gabriel, 1 night trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Aceptable

    El lugar esta muy bonito, la habitación sin embargo olía mucho a caño, lo que fue desagradable, había mucho polvo en los muebles, pero el servicio fue amable y su desayuno bastante bien para ser continental.

    Jorge Luis, 1 night trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Le faltó muy poco para llegar a excelente

    La estancia estuvo bastante agradable, sin embargo en la habitación no había mucha ventilación y hacia mucho calor en las habitaciones. La atención es muy buena y el hotel es 24 hrs. Está ubicado a unas cuantas cuadra del centro y muchos atractivos turísticos. Volvería a hospedarme ahí mismo.

    Cesar Ismael, 3 night trip, Jun 14, 2021

    Verified Hotels.com guest review

See all 77 reviews