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Metro Inns Newcastle

2.0 star property
Hotel in Newcastle-upon-Tyne

Choose dates to view prices

Located in Newcastle, Metro Inns Newcastle offers a warm welcome with a garden and WiFi. Connect with the friendly staff at the 24-hour front desk or simply unwind near the vending machine.

Reviews

6.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
  • Non-smoking

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Garden
  • Vending machine
  • Picnic area
  • Reception hall

Feel at home (4)

  • Television
  • Garden
  • Daily housekeeping
  • Free self-parking
The current price is €42
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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  • Non-smoking
8.6 out of 10, Excellent, 59 reviews
The price is €51
includes taxes & fees
17 May - 18 May
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About the area

Map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY

What's nearby

  • Kingston Park Stadium - 5 min drive - 2.7 km
  • Newcastle United Golf Club - 8 min drive - 3.0 km
  • St. James' Park - 13 min drive - 6.2 km
  • Quayside - 15 min drive - 7.9 km
  • Port Of Tyne - 29 min drive - 24.5 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 4 min drive
  • Blaydon Station - 6 min drive
  • Manors Station - 6 min drive
  • Dunston Station - 11 min drive
  • Bank Foot Station - 14 min walk
  • Kingston Park Station - 14 min walk

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪Greggs - ‬2 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Greggs - ‬12 min walk

About this property

Metro Inns Newcastle

At Metro Inns Newcastle, you'll be within a 10-minute drive of St. James' Park. You'll have free perks such as WiFi and self-parking. Fellow travellers love the helpful staff. Public transportation is only a short walk: Bank Foot Station is 14 minutes and Kingston Park Station is 14 minutes.

At a glance

DONE

Hotel size

    • 66 rooms
DONE

Arriving/Leaving

    • Check in from 3 PM to 1:00 AM and 3:00 PM to 1:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests should expect a high level of noise at this property at weekends.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Services

  • 24-hour front desk

Facilities

  • Garden
  • Picnic area
  • Reception hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Shared kitchen access

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash Breakage deposit: GBP 50.00 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Metro Inns Newcastle Hotel

Metro Inns Newcastle Newcastle-upon-Tyne

Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Metro Inns Newcastle offer free cancellation for a full refund?

Yes, Metro Inns Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metro Inns Newcastle?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Metro Inns Newcastle?

Yes, there's free self parking.

What are the check-in and check-out times at Metro Inns Newcastle?

Check-in start time: 3 PM; check-in end time: 1:00 AM. Check-out time is 10 AM. Contactless check-out is available.

Is there an on-site casino at Metro Inns Newcastle?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min drive) is nearby.

What is there to do at Metro Inns Newcastle and nearby?

Metro Inns Newcastle has a picnic area and a garden.

What's the area around Metro Inns Newcastle like?

Metro Inns Newcastle is located a short 19-minute walk from Kingston Park Stadium.

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Reviews

Metro Inns Newcastle Reviews

6.8

Good

6.6

Cleanliness

7.4

Location

8.0

Staff & service

6.2

Property conditions & facilities

Popular mentions

Service staff
Room
Toilet
Shower
Bathroom
Bed
Walking
Location
Airport
Trip

Reviews

Verified

8/10 Very good

Clean room, friendly staff, lots of parking 👍
Mustaque, 1-night trip
Verified

4/10 Fair

You get what you pay for with the cheaper rooms, the mattress was not suitable for purpose, the towels and bedding were clean, staff pleasant, electrics are borderline dangerous, Communal kitchen has a kettle and some appliances that are not fit for use, Heavily aged hotel, it’s an easy income for the owner as little money is spent,
Communal “oven”
Communal dishes and cookwear
Shower room
No curtains and questionable electrics
Gavin, 5-night trip
Verified

10/10 Exceptional

Staff have been very helpful in my stressful situation. Room is clean and tidy.
will, 1-night trip
Verified

10/10 Exceptional

Great location
Andrew, 1-night trip
Verified

10/10 Exceptional

The staff were all friendly and accommodating. I would definitely go there again.
Dave, 2-night trip
Verified

10/10 Exceptional

A lovely and friendly hotel , staff super friendly and helpful, a very handy stay for one night events!
Elli, 1-night trip
Verified

10/10 Exceptional

Great location for work
Jaime, 2-night trip
Verified

8/10 Very good

Small double bed room

Very clean room and bed, but for double room it was not good
Tesfaye, 1-night trip
Verified

10/10 Exceptional

Nice basic room, staff were so helpful and lovely
Faye, 1-night trip
Verified

10/10 Exceptional

Ive stayed at the Metro a few times now and the staff are all friendly and accommodating. I will continue to stay at the Metro every time i go to Newcastle.
Dave, 2-night trip
Verified

10/10 Exceptional

Great value for money

Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!
Ahijit, 1-night trip
Verified

10/10 Exceptional

Very friendly helpful staff reasonably priced and clean. No on suite butbCommunal toilets and showers clean also. 24 hour reception
Eamon, 1-night trip
Verified

8/10 Very good

Exactly as advertised, perfectly nice room and just 10 minutes from the metro station at Kingston Park. Plenty of food and shopping options nearby too.
Connor, 4-night trip
Verified

10/10 Exceptional

Excellent place to stay

Love staying here, staff are really friendly and accommodating. Rooms are incredibly comfy. Decent amenities including kitchen to make coffees etc Toby carvery/pub and B&M next door too and only small walk to Metro.
Shaun, 1-night trip
Verified

6/10 Good

Staff try their best. Rooms are dated and worn out. Bed was quite uncomfortable. Check out was early 10 am. Carpark is great, links to Newcastle via metro and bus is good. Formula one hotel was it's old name ( french I think) basic but dated.
Malcolm, 1-night trip
Verified

10/10 Exceptional

Staff were very friendly and went out of their way to help you with problems and enquiries
chris, 2-night trip
Verified

8/10 Very good

Solo visit

Staff very helpful and accommodating. Arrived exhausted and consequently had a good nights sleep. Lovely hot shower. Good value for money
Jane, 1-night trip
Verified

10/10 Exceptional

Room was clean, tidy.
Lauren, 1-night trip
Verified

4/10 Fair

The divan was broken so it was a very uncomfortable night. The staff were wonderful.
Catrie, 1-night trip
Verified

6/10 Good

Cheap and basic

Cheap price, cheap room. Everything was cheap and okay. Didn’t like the fact the showers and toilets weren’t in a room.
Andrew, 1-night trip
Verified

10/10 Exceptional

Metro inn review

Staff are lovely & welcoming Stayed a few times now although last time. I stayed in room 109 it wasn’t very warm through the night although all other rooms I’ve stayed in have been nice and warm not sure what the cause was
Karl, 4-night trip
Verified

2/10 Poor

I am writing to formally raise a complaint regarding my recent stay on 14/02/2026. Unfortunately, the condition of the room and shared facilities was completely unacceptable. The bed had not been made properly on arrival, and the room itself did not appear to have been cleaned to a reasonable standard. The sink area in the room was wet, which further suggested it had not been prepared properly for new guests. Most concerning, however, were the shared bathroom facilities. There were entire toilet rolls flushed down the toilet, human waste left in the bowl, urine on the toilet seat, and the overall area was dirty and unhygienic. This made the facilities unusable and created a very uncomfortable stay. I booked this accommodation expecting a clean and hygienic environment. The condition I encountered fell far below an acceptable standard. We was in the room for just 30 minutes before we left and found a new hotel which was a huge inconvenience. Given these circumstances, I am requesting a full refund for my stay. I had travelled 5 hours from down south expecting a nice stay. I would appreciate a prompt response to resolve this matter.
Laci, 1-night trip
Verified

6/10 Good

Cheap, but you get what you pay for (basic amenities and shared toilets/showers down corridor). Kettle not working on arrival, but staff was very helpful and quick to replace.
Malcolm, 1-night trip
Verified

4/10 Fair

Cheap, basic and near the airport

I booked here because I needed to be near the airport and it was cheap. The hotel has a large car park plenty of spaces. Rooms are not en-suite and it was quite a walk to the toilet. Bed was comfortable room was quite depressing and tired and very basic. Not a pleasant experience
Philip, 1-night trip
Verified

6/10 Good

The location was good and thats about as good as it got. The room is very very basic with no kettle in the room. The bed was shocking it was clean but very lumpy due to the springs being gone.would i stay here again NOT A CHANCE.
David, 1-night trip