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The Mystic Palms

Photo gallery for The Mystic Palms

Outdoor pool
1 bedroom, minibar, desk, iron/ironing board
Suite | Living area | Flat-screen TV
1 bedroom, minibar, desk, iron/ironing board
1 bedroom, minibar, desk, iron/ironing board

Overview of The Mystic Palms

The Mystic Palms

3.0 star property
3-star hotel in Mathura with outdoor pool and restaurant

6.0/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Near Mandi Samiti, Outside Transport Nagar NH-2, Mathura, Uttar Pradesh, 281001
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
For families
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

About this area

What's nearby

  • Prem Mandir Vrindavan - 26 min drive

Getting around

  • Agra (AGR-Kheria) - 95 min drive

Restaurants

  • Cafe Coffee Day - 12 min walk
  • Pizza Hut - 13 min walk
  • Suresh ke Mangode - 3 min drive
  • Brijwasi - 4 min drive
  • Dosa Plaza - 4 min drive

About this property

The Mystic Palms

Enjoy your visit to Mathura with a stay at The Mystic Palms. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A children's pool and a garden are other highlights.

Languages

English

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from noon until noon
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: INR 2000.0 per stay

Optional extras

  • Continental breakfast is offered for an extra charge of INR 350.00 per person (approximately)

Children & extra beds

  • Rollaway beds are available for INR 1000.0 per night

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

The Mystic Palms Hotel
The Mystic Palms Mathura
The Mystic Palms Hotel Mathura

Frequently asked questions

Does The Mystic Palms offer free cancellation for a full refund?
Yes, The Mystic Palms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Mystic Palms?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at The Mystic Palms on 22 December 2022 start from €54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at The Mystic Palms?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Mystic Palms?
Sorry, pets aren't allowed.
Is parking offered on site at The Mystic Palms?
Yes, there's free self parking.
What are the check-in and check-out times at The Mystic Palms?
You can check in from noon - noon. Check-out time is 11:30 AM.
What is there to do at The Mystic Palms and nearby?
The Mystic Palms has an outdoor pool and a garden.
Are there restaurants at or near The Mystic Palms?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Cafe Coffee Day (12-min walk), Pizza Hut (13-min walk) and Dosa Plaza (2.4 mi).

Overall score and ratings

6.0

Good

8.7/10

Cleanliness

6.5/10

Staff & service

2.0/10

Amenities

6.5/10

Property conditions & facilities

2.0/10

Eco-friendliness

2/10 Poor

The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.
PARIMAL, 1-night family trip
Verified Expedia guest review

4/10 Fair

hotel services were not good specially breakfast.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel!!! Well appointed room. Great service and tasty food.
7-night trip
Verified Orbitz guest review

8/10 Very good

Sean, 3-night romance trip
Verified Hotels.com guest review