Skip to main content.
All properties in Ha Long, Quang Ninh (province), Vietnam
1 room, 2 adults

Alisa Luxury Cruise

5-star5 stars
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh, Vietnam

Ha Long cruise with spa and restaurant
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my…Feb 8, 2020
  • First, there are 2 cruises: Luxury which can be compared to coach class on an airline and…Jan 1, 2020

Alisa Luxury Cruise

from €257
  • Junior Suite, Ocean View
  • Senior Suite, Bathtub, Ocean View
  • Senior Triple Room, Ocean View
  • Alisa Vip Suite Private Balcony & Jacuzzi
  • Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View
  • Alisa Vip Suite Private Balcony & Jacuzzi - For 3
  • Junior Suite Single Ocean Views

What’s around Alisa Luxury Cruise

Landmarks

  • Cruise from Ha Long
  • Tuan Chau Beach - 20 min walk
  • Tuan Chau Amphitheater - 16 min walk
  • Dolphin Club - 20 min walk
  • Sun World Ha Long Park - 6.5 mi / 10.4 km
  • Cat Ba National Park - 8.5 mi / 13.8 km
  • Thien Cung Cave - 2.7 mi / 4.3 km
  • Dau Go Cave - 2.7 mi / 4.3 km

Getting around

  • Haiphong (HPH-Cat Bi) - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 22 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 11:00 AM-11:30 AM
  • Check-out time is 10:00 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Area shuttle within 180 kilometers*

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills
  • Refrigerator in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Fishing on site
  • Yoga classes/instruction on site
  • Kayaking nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 538
  • Conference space size (meters) - 50
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Alisa Luxury Cruise’s small print

Also known as

  • Alisa Cruise Halong
  • Alisa Cruise
  • Alisa Luxury Cruise Cruise
  • Alisa Luxury Cruise Ha Long
  • Alisa Luxury Cruise Cruise Ha Long
  • Alisa Cruise Ha Long
  • Alisa Ha Long
  • Cruise Alisa Cruise Ha Long
  • Ha Long Alisa Cruise Cruise
  • Cruise Alisa Cruise
  • Alisa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Eve (24 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: VND 840000
  • New Year's Eve (31 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Airport shuttle service is offered for an extra charge of VND 2200000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Alisa Luxury Cruise

  • Does Alisa Luxury Cruise offer free cancellation for a full refund?
    Yes, Alisa Luxury Cruise does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Alisa Luxury Cruise?
    This property confirms that guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Alisa Luxury Cruise?
    Sorry, there's no onsite parking at Alisa Luxury Cruise.
  • Are pets allowed at Alisa Luxury Cruise?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Alisa Luxury Cruise?
    You can check in from 11:00 AM - 11:30 AM. Check-out time is 10:00 AM. Express check-in is available.
  • Are there restaurants at or near Alisa Luxury Cruise?
    Yes, there's an onsite restaurant. Nearby restaurants include Tuan Chau (2.5 mi), ua vAng (4.3 mi), and Cube Cafe (4.4 mi).
  • Is airport shuttle service offered by Alisa Luxury Cruise?
    Yes, an airport shuttle is available. The charge is VND 2200000 per vehicle one-way.
  • What is there to do at Alisa Luxury Cruise and nearby?
    Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Recent reviews

Superb 9.2 From 40 reviews

Very Good 8.0
Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Kira, us1 night trip with friends
Exceptional 10.0
Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
us1 night family trip
Good 6.0
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
hk1 night family trip
Exceptional 10.0
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
sg1 night romance trip
Exceptional 10.0
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Lorna, us1 night romance trip
Exceptional 10.0
The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.
Shane, us2 night romance trip
Very Good 8.0
Overall very enjoyable Hslong Bay experience
Halong Bay is an experience not to miss. Alisa Cruises offered a small and compact ship offering all expected amenities The food on board was stunning and the staff very inclusive and friendly The cabins were basic with very hard beds The on cruise excursions were well thought out and enjoyable although it reminded me why we don’t go on cruises. All a little bit too organised Felt there was too much hanging around waiting to get on board and coach back to Hanoi. Slightly annoying having half hour toilet break each way at a local superstore trying to force local products on you. Overall very enjoyable and would recommend although the boat we were on wasn’t the one built in 2017 as advertised
Neil, gb1 night romance trip
Very Good 8.0
Unique experience
Our overnight stay with Alisa Cruise was lovely! Our tour guide Robert was nice and helpful in answering all our questions with regard to the cruise or the history behind Halong Bay. The crew was a friendly bunch! The ship was stunning and the view of Halong Bay from our room's balcony as we cruised around was simply breathtaking! There were many activities for us to take part in, e.g the cave visit and the kayaking was incredible. However, due to the packed structure of the cruise's programme, there wasn't much time for us to relax in our own rooms and fully enjoy the whole cruise experience. Nevertheless, it truly was a one-of-a-kind experience in one of the most beautiful sites on Earth!
Suet Yin, sg1 night family trip
Very Good 8.0
Lovely cruise, delicious food
Getting to the cruise point was abit difficult as there was no clear directions. However the cruise itself was lovely. The food for both lunch and dinner was amazing. However breakfast was quite average. The only let down was that the air conditioning in my room was not working.
S, au2 night trip
Exceptional 10.0
Most beautiful boat in Halong Bay
We were recommended this cruise through some of our friends and felt happy to enjoy our great on this lovely boat. Everything was smoothly and exceeded our expectation. The Alisa is the best cruise in Halong Bay and we felt proud of experiencing our time there. The cabin was spotless, comfortable. Staff was polite, friendly and hard working. Food were excellent. We must come back and strong recommend Alisa Cruise to all our friends
us1 night romance trip

Alisa Luxury Cruise