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Jnane Tamsna

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5 outdoor pools
5 outdoor pools
5 outdoor pools
5 outdoor pools
Suite (Pavillon) | Terrace/patio

Overview of Jnane Tamsna

Jnane Tamsna

3.5-star property
3.5-star hotel in Palmeraie with 5 outdoor pools and restaurant

8.8/10 Fabulous

18 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Route Douar Abiad, La Palmeraie, Marrakech, 40000

Room options

About this area

What's nearby

  • In Palmeraie
  • Majorelle Gardens - 16 min drive
  • Jemaa el-Fnaa - 33 min drive

Getting around

  • Marrakech (RAK-Menara) - 28 min drive
  • Marrakech Central Station - 21 min drive
  • Sidi Bou Othmane Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Fuego Latino - 4 min drive
  • Restaurant Palais Soleiman - 7 min drive
  • Dar Tazi - 7 min drive
  • I Limoni - 8 min drive
  • Le Foundouk - 8 min drive

About this property

Jnane Tamsna

Jnane Tamsna offers an airport shuttle (available 24 hours) for EUR 300 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, facials or manicures and pedicures. Other highlights include 5 outdoor pools, a bar/lounge and an outdoor tennis court.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 10:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay for free
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Tennis lessons
  • Yoga classes
  • Hiking/biking trails
  • Shopping

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • 5 outdoor pools
  • Spa services
  • Outdoor tennis court

Accessibility

  • Accessible bathroom (selected rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • French

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body treatments and manicures and pedicures.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 300 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 750 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>This property accepts credit cards and cash.</p>

Also known as

Jnane Tamsna Hotel Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech

Frequently asked questions

Does Jnane Tamsna offer free cancellation for a full refund?
Yes, Jnane Tamsna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jnane Tamsna?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Jnane Tamsna?
Yes, there are 5 outdoor pools.
Are pets allowed at Jnane Tamsna?
Yes, pets stay free.
Is parking offered on site at Jnane Tamsna?
Yes, there's free self parking.
Is an airport shuttle service offered by Jnane Tamsna?
Yes, an airport shuttle is available. The charge is EUR 300 per vehicle one-way.
What are the check-in and check-out times at Jnane Tamsna?
You can check in from 3:00 PM - 10 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Jnane Tamsna?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (17-min drive) and Casino de Marrakech (19-min drive) are both nearby.
What is there to do at Jnane Tamsna and nearby?
Have fun with on-site activities such as hiking, and improve your game on the tennis courts. Additional recreation on-site includes yoga. Enjoy a swim in one of the 5 outdoor swimming pools or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Jnane Tamsna?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include Fuego Latino (2 mi), Dar Tazi (3.4 mi) and Le Foundouk (3.4 mi).

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Fair

Jnane Tamsna disappointed; moreso because it had come highly recommended by a friend. We booked for three nights to celebrate a 40th birthday. I had contacted the reservations and events coordinator a month prior to travelling to book activities offered through the hotel: a bicycle tour and a sidecar tour. On arrival it appeared that neither had been booked or organised. The time requested for the sidecar tour was not available. Moreover, prices quoted in the correspondence had risen significantly (an increase of 500MAD/50 euros in the case of the sidecar tour). The price of the bicycle tour, and taxi transfers also seemed to have increased in price since booking. Raising these issues with the owner and manager, and arranging alternative plans, resulted in unnecessary stress and uncertainty that marred a significant proportion of a short trip. As it was low-season we were offered a room upgrade on arrival. We were reminded of this upgrade, and a bottle of wine provided with dinner, a number of times. These reminders negated both the attempt at an apology, and the goodwill. Ultimately, I would have much preferred to enjoy the activities booked, and less vexation, than a room upgrade and a bottle of wine.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Last minute trip to this idyllic oasis. The surroundings, facilities and staff are amazing - thoroughly fabulous all round - thankyou Samira and all the lovely staff
Nicola, 3-night trip
Verified Hotels.com guest review

6/10 Good

A place that tries but doesn’t try hard enough. We were generally disappointed with jnane tamsna. We have been to Marrakesh before and for similar prices stayed in better riads or hotels. Overall this place is way too remote and far and doesn’t live up to the expectation of a luxury boutique hotel. The quality of the premises and rooms is inconsistent (the main block rooms are tired when compared to the garden rooms, which are newer and prettier), it generally lacks in upkeep and it’s overall wanting in attention to detail (cracks in the walls, poor painting of rooms, dry old wood furniture and doors in bad need of treatment). The overall impression you get on arrival, and that stays with you till the end of the visit, is one of a shabby and worn out guesthouse. We lacked water twice over 4 days and hot water took ages to flow. Among the positives are the three pools which are generally pretty, pleasant and well kept. My only pet peeve is that they open them to external visitors that come for lunch or a massage. As a result, one day the pool was completely overcrowded. When we used a second, apparently private one we were told off in an abrupt way. The gardens are a mixed bag, featuring a host of plants but generally arid. The food at the restaurant is healthy but generally not up to hotel standard. Staff are friendly but it took 15-20 mins to get a drink if you were lucky enough to ind any of the elusive staff . Overall not up to what it portrays to be
3-night trip
Verified Expedia guest review

10/10 Exceptional

I like to visit the business of the city and reside in peacefulness. The gardens and decor are very relaxing and beautiful. The staff is very accommodating and can find any services you want. The the set menu is delicious and freshly grown on property
4-night trip with friends
Verified Expedia guest review

6/10 Good

3-night trip
Verified Ebookers guest review

10/10 Exceptional

4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

My time at Jnane Tamsna was superb, highly recommended!
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful property with a warm relaxing atmosphere. The owner is very kind and welcoming. The staff did an excellent job at meeting our needs and ensuring we had a wonderful stay. I love this place and can't wait to return.
CJ, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lene Ravn, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Les jardins incroyables Les piscines et le cadre L’écoute du personnel Les chambres et les terrasses Le lieu est tranquille, apaisant, et très beau Hôtel à taille humaine : 24 chambres
3-night romance trip
Verified Expedia guest review