Palace Gate Hotel & Resort

5.0 star property
Riverfront hotel in Phnom Penh City Centre with 2 pool bars and spa

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Palace Gate Hotel & Resort

Photo gallery for Palace Gate Hotel & Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Deluxe Double Room
Family dining
Apsara Deluxe | Bathroom

Overview of Palace Gate Hotel & Resort

9.2

Superb

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Laundry facilities
  • Gym
Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
Main amenities
  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

Palace Suite-River & Palace View

  • 95 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Majesty Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite Double Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Apsara Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Deluxe Twin with View

  • 45 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Apsara Suite

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite Double Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Royal Suite Twin Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Royal Suite Twin Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • In Phnom Penh City Centre
  • Riverside - 1 min drive
  • Royal Palace - 1 min drive
  • Central Market - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 33 min drive
  • Phnom Penh Railway Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Backyard Cafe - 3 min walk
  • ភោជនីយដ្ឋាន​ ក្រវ៉ាញ - 7 min walk
  • ARTillery Arts Cafe - 6 min walk
  • Open Wine Restaurant - 6 min walk
  • Warung Bali - 7 min walk

About this property

Palace Gate Hotel & Resort

Palace Gate Hotel & Resort offers an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include 2 poolside bars, an outdoor pool and a bar/lounge.

Languages

Chinese (Mandarin), English, French, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Helicopter/aeroplane tours
  • Shopping

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 18 for adults and USD 18 for children
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Palace Gate & Phnom Penh
Palace Gate Hotel & Resort Hotel
Palace Gate Hotel & Resort Phnom Penh
Palace Gate Hotel & Resort Hotel Phnom Penh

Frequently asked questions

Does Palace Gate Hotel & Resort offer free cancellation for a full refund?
Yes, Palace Gate Hotel & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palace Gate Hotel & Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palace Gate Hotel & Resort?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Palace Gate Hotel & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Gate Hotel & Resort?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Palace Gate Hotel & Resort?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Palace Gate Hotel & Resort?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Palace Gate Hotel & Resort?
No, this hotel doesn't have a casino, but NagaWorld Casino (15-min walk) is nearby.
What is there to do at Palace Gate Hotel & Resort and nearby?
Have fun with on-site activities such as horse riding, mountain biking and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Palace Gate Hotel & Resort also has 2 poolside bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Palace Gate Hotel & Resort?
Yes, there's an on-site restaurant.
What's the area around Palace Gate Hotel & Resort like?
Palace Gate Hotel & Resort is located on the boardwalk in Phnom Penh City Centre, a short 1-minute walk from Riverside and 3 minutes' walk from Royal Palace.