Pousada Sky Chales da Montanha

Photo gallery for Pousada Sky Chales da Montanha

Reception
View from room
32-inch LCD TV with cable channels, fireplace, DVD player
Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk

Overview of Pousada Sky Chales da Montanha

Pousada Sky Chales da Montanha

3.0 star property
3-star farm stay in Mato Queimado

9.0/10 Superb

81 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Laundry facilities
Map
Rua Nápoli, 30, Mato Queimado, Gramado, RS, 95670000
Main amenities
  • Daily housekeeping
  • Free use of bicycles
  • Terrace
  • Garden
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Picnic area
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
Feel at home
  • Private bathroom
  • Living room
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Mato Queimado
  • Gramado Covered Street - 15 min drive
  • Mini Mundo - 19 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 113 min drive

About this property

Pousada Sky Chales da Montanha

3-star farm stay in the heart of Mato Queimado
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Pousada Sky Chales da Montanha. Enjoy on-site activities, such as hiking/biking and horse riding. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities.
Other perks at this farm stay include:
  • Free self-parking
  • Free bike hire, tour/ticket information and multilingual staff
  • Luggage storage
Room features
All guest rooms at Pousada Sky Chales da Montanha have perks, such as fireplaces and climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and soundproofing.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels and DVD players
  • Private gardens, daily housekeeping and desks

Languages

Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10 AM
  • Shared microwave

What to do

  • Hiking/biking trails
  • Horse riding/hire

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • 20 buildings/towers
  • Built in 2005
  • Garden
  • Picnic area
  • Terrace

Languages

  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms

What to enjoy

  • Garden
  • Fireplace
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: BRL 2.00 per accommodation, per night
  • Resort fee: 10 per cent of room rate

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Pousada Chales da Montanha
Sky Chales Da Montanha Gramado
Pousada Sky Chales da Montanha Gramado
Pousada Sky Chales da Montanha Agritourism property
Pousada Sky Chales da Montanha Agritourism property Gramado

Frequently asked questions

Overall score and ratings

9.0

Superb

8.7/10

Cleanliness

8.9/10

Staff & service

7.3/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rose Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

João Paulo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Decepção
Secador de cabelos queimado. Trinca da porta cortou o dedo, Cobertor pequeno para a cama - passamos frio. Lenha cobrada a parte. (incluir na diária que não foi barata - mas inclui e não cobra) cobertor cheio de cabelos - teto com teia de aranha - o chalé estava sujo.Tivemos que pedir papel higiênico logo que chegamos....Quando fomos falar, um jovem chamado Marcos foi muito arrogante. (Sou professora e Coach de Oratória e Desenvolvimento Humano) a comunicação do rapaz só piorou nossa experiência. Não vamos recomendar a ninguém esta pousada. O café da manhã foi a única coisa boa. As duas funcionárias, maravilhosas!
Raquel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Decepção
A pousada carece de manutenção em suas instalações. Está um tanto "largada". Algumas atrações divulgadas não existem, como passeios a cavalo, vista para a montanha e cardápio de sopas.
Valdomiro, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
A recepção e atendimento dos funcionários é nota 1000 , o local também nota 1000 foi minha segunda experiência no local, o café é ótimo porém poucos lugares , five que esperar uns 20 minutos pois estava cheio não teria problemas a espera porém pelo número de cabanas são poucas mesas disponíveis , pelo meu calculo de cabanas não tem 10% de mesas, meu quarto o frigobar não estava funcionando, fui perceber já era tarde e avisei a recepção ao entregar as chaves e se prontificaram de verificar, como falei o atendimento é nota 1000
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muito boa estada
Lugar é maravilhoso, tem trilhas na mata, montanhas, lagoa, cabanas de troncos com ar condicionado parte superior e banheiro e lareira no térreo (ideal é ter uma tampa na boca da lareira quando nao estiver acesa). Cafe da manhã muito bom com atendimento excelente. Unico ponto negativo no check out máquina de cartão de com mensagem de erro na função crédito, tive que pagar no débito (nao estava previsto).
Vilson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

FERNANDO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mariani, 3-night trip
Verified Hotels.com guest review

6/10 Good

Os funcionários muito atenciosos, tentaram resolver os problemas. O Wi-Fi não funciona, cadeira quebrada na mesa de refeições da cabana, sofa rasgado, televisão do quarto com duas camas de solteiro não funciona, banheira do quarto de casal em condições precárias( a louça toda descascada), não tinha cobertas suficientes. Uma pena, manutenção muito a desejar!
nadia regina, 1-night family trip
Verified Expedia guest review