Guests
All properties in Sawando, Matsumoto, Nagano (prefecture), Japan

Kamikouchi Hotel SHIRAKABASO

3-star hotel with restaurant, near Kappa Bridge

  • Free buffet breakfast and free WiFi

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Hotaka Twin Mountain & River View - Living Area
  • Yakedake Twin  room - Living Area
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 75.
1 / 75Hotel Front – Evening/Night
Azumi Kamikochi 4468, Sawando, 390-1516, Nagano, Japan
8.6.Fabulous.
See all 39 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi

Property highlights

Main amenities

  • 55 guestrooms
  • Daily housekeeping
  • Restaurant
  • Luggage storage
  • Limited hour front desk
  • Free buffet breakfast and free WiFi

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Elevator

What’s around

  • Kappa Bridge - 1 min walk
  • Kamikochi Trail - 6 min walk
  • Tashiro Bridge - 16 min walk
  • Myojin Bridge - 39 min walk
  • Taisho Pond - 41 min walk
  • Myojin Pond - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Hotaka Deluxe Twin room
  • Hotaka Twin Mountain & River View
  • Hotaka Twin room
  • Yakedake Twin room
  • Japanese-style Room 'Washitsu'

What’s around

Landmarks

  • Kappa Bridge - 1 min walk
  • Kamikochi Trail - 6 min walk
  • Tashiro Bridge - 16 min walk
  • Myojin Bridge - 39 min walk
  • Taisho Pond - 41 min walk
  • Myojin Pond - 42 min walk
  • Mt. Hotaka - 0.5 mi / 0.9 km
  • Mount Yake - 4.3 mi / 7 km
  • Shinmura Bridge - 4.5 mi / 7.2 km
  • Hirayu Onsen - 5.7 mi / 9.2 km
  • Hirayu Waterfall - 8.7 mi / 14 km

Getting around

  • Shin shimashima station - 37 min drive
  • Hotaka station - 54 min drive
map
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Azumi Kamikochi 4468, Sawando, 390-1516, Nagano, Japan

At a glance

Hotel size

  • This hotel has 55 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Offsite parking within 6.2 mi (JPY 700 per day)
  • Street parking available
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Room service (during limited hours)

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Minibar
  • Slippers

Sleep well

  • Down comforter

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.

Fees & policies

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available offsite and costs JPY 700 per day (6.2 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Kamikouchi Hotel SHIRAKABASO Matsumoto
  • Kamikouchi SHIRAKABASO Matsumoto
  • Kamikouchi SHIRAKABASO
  • Kamikouchi SHIRAKABASO Matsum
  • Kamikouchi Shirakabaso
  • Kamikouchi Hotel SHIRAKABASO Hotel
  • Kamikouchi Hotel SHIRAKABASO Matsumoto
  • Kamikouchi Hotel SHIRAKABASO Hotel Matsumoto

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kamikouchi Hotel SHIRAKABASO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include 上高地食堂 (5-min walk), Michikusa Shokudo (4.5 mi), and CAFÉ MUSTACHE (8.6 mi).
8.6.Fabulous.
  • 8.0.Very Good

    上高地泊まるならここ。

    不満と言えばバスターミナルからの移動が道路が悪いせいで困った。2泊したが両日とも夕食が洋食で片方和食にして欲しかった。値段は高かったが部屋は狭いし洗面所も含めて極めて普通。お風呂は温泉でなくわかし湯。おまけに混むので順番待ち。良い点は一にも二にも穂高を臨む部屋からの眺望と場所が河童橋から至近なので明神池、大正池どちらに行くにしてもとても便利。そして従業員さんはとても親切でした。結局上高地に再びいくことがあればまたこのホテルに泊まりたい。

    tsuyoshi, 2 night family trip, Oct 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    河童橋で満天の星!

    河童橋の目の前という最高のロケーション!夜、満天の星を見に出かける際に懐中電灯を貸していただきました。お風呂は温泉ではありませんが一晩中入れるため、星を観た後ゆったり身体を温めることができました。

    1 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ロケーションが抜群で、上高地らしい景観を満喫しました。

    NOBUYUKI, 2 night family trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    スタッフもきびきびし、親しみが持てる雰囲気で快適に過ごせましった。

    HIROMU, 1 night trip, Jul 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    浴室利用について

    浴室利用について 浴室のついていない部屋優先にするとか、時間をあらかじめ決めるとか、せっかく行ったら定員オーバーで出直ししなくても済む工夫があると助かります。 夕食もとても美味しく頂けました。 ワインリストを初めから見せて頂けると尚良かったです。

    1 night family trip, May 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    靴を脱いで畳フロアの部屋は大変くつろげました ドアと戸の二重は廊下の音が漏れ聞こえず良かったです。着いた日卓上時計が10分遅れてました

    2 night trip, Nov 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    上高地で最高のロケーション

    あの景色を堪能させて頂きました。 スタッフの方々の対応も、押し付けがましさが無く自然体で好ましい。

    Mineo, 1 night trip, Jul 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    素晴らしいホテルです

    父の米寿のお祝いのため上高地に行きました。ホテルからの眺めは最高でヨーロッパに来ているみたいな異国気分を感じました。朝のバイキングは種類が多くどれも美味しいものでした。申し分ないものでした。ホテルズドットコムのおかげで価格的にも満足でした。

    MASAAKI, 1 night family trip, Jun 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    公眾浴池較小, 房間只有暖氣秋天入住亦較熱須改善

    1 night family trip, Oct 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    施設は清潔感があり、スタッフの方もとても感じの良い方もばかりでした。

    1 night family trip, Sep 28, 2019

    Verified Expedia guest review

See all 39 reviews