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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

The Retreat Palm Dubai - MGallery

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
Palm Jumeirah, Dubai, Dubai, 0, United Arab Emirates

4-star beachfront hotel with spa, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Everyone was lovely but very disappointed in the bed. I booked a king room but two single…Feb 16, 2020
  • very kind and supportive front office team specially the fromt office manager Mr.…Dec 3, 2019

The Retreat Palm Dubai - MGallery

from €79
  • Deluxe Room, Balcony (Private Beach Access)
  • Deluxe Room, Sea View (Beach Access)
  • Deluxe Room, Partial Sea View (Private Beach Access)
  • Room, Sea View (Wellness Lounge & Beach Access)
  • Premium Room, Sea View (Club Lounge & Beach Access)
  • Deluxe Suite, 1 Bedroom, Partial Sea View (Club Lounge & Beach Access)
  • Premium Suite, 1 Bedroom, Sea View (Club Lounge & Beach Access)

What’s around The Retreat Palm Dubai - MGallery

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 33 min walk
  • Dubai Marina - 5.2 mi / 8.4 km
  • Dubai Marina Mall - 8.6 mi / 13.9 km
  • The Walk - 8.8 mi / 14.1 km
  • Jumeirah Beach - 8.9 mi / 14.3 km
  • Souk Madinat Jumeirah - 9 mi / 14.4 km
  • Skydive Dubai - 8.8 mi / 14.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 43 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Payment types at the property

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Bicycle rentals on site
  • Motor boating on site
  • Pilates classes on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Beach towels
  • Pool umbrellas
  • Health club
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

The spa is open daily.

Dining

Vibe - This coffee shop specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

The Social Kitchen - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Chapters - Onsite café. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Motor boating on site
  • Pilates classes on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

The Retreat Palm Dubai - MGallery’s small print

Also known as

  • Retreat Palm Dubai MGallery Sofitel Hotel
  • Retreat Palm MGallery Sofitel Hotel
  • Retreat Palm Dubai MGallery Sofitel
  • Retreat Palm MGallery Sofitel
  • Retreat Palm Dubai MGallery S
  • The Retreat Palm Dubai - MGallery Hotel
  • The Retreat Palm Dubai - MGallery Dubai
  • The Retreat Palm Dubai - MGallery Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 140 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Retreat Palm Dubai - MGallery

  • Does The Retreat Palm Dubai - MGallery offer free cancellation for a full refund?
    Yes, The Retreat Palm Dubai - MGallery does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Retreat Palm Dubai - MGallery?
    Yes, there's free self and valet parking.
  • Is there a pool at The Retreat Palm Dubai - MGallery?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Retreat Palm Dubai - MGallery?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Retreat Palm Dubai - MGallery?
    You can check in from 3:00 PM to anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
  • Are there restaurants at or near The Retreat Palm Dubai - MGallery?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by The Retreat Palm Dubai - MGallery?
    Yes, an airport shuttle is available.

Recent reviews

Very Good 8.4 From 159 reviews

Exceptional 10.0
Really is a Retreat!
Amazing atmosphere and wellness theme. Breakfast was amazing, the staff are friendly and hospital, rooms smart and clean with everything you need. Tons of facilities for all the family members and ample space poolside and on the beach.
za2 night family trip
Exceptional 10.0
Best trendy dubai 5star hotel
Great hotel , trendy interior , healthy breakfast choices and best infinity pool overlook the Palms ...
ALAO, gb6 night family trip
Exceptional 10.0
Amazing especially spa every week iam staying over and I stayed in suit I would suggested they do especial recognizing fior regular customers such as as good discount for spa
Raneya, in1 night family trip
Good 6.0
Why not
The hotel is really small compare to other hotels in Dubai. Great location in the middle of the palm. We were disappointed by the size and the layout of the beach which is very poor compare to the SOFITEL next door. Room was nice and size was ok
gb3 night romance trip
Exceptional 10.0
Relaxing stay and great service
Beautiful hotel and amazing service. As it is new, there are still a few creases to iron out, for example the only free water available is in the gym and they charge for water or any other drink at the dinner buffet. However, overall a great relaxing stay!
Laura, gb3 night romance trip
Very Good 8.0
A great, relaxing hotel
Overall the Retreat was a great hotel, from the moment we arrived we were treated so well by the staff. We arrived quite early and the reception team had managed to get us in our room within 90 minutes of arriving, which we were very grateful for after an overnight flight. The hotel provided a free shuttle once a day to the Mall of the Emirates which is a great place to pick up the main metro line so was a good base to start each day. The pool and outdoors areas were stunning, and we loved how, as a smaller hotel, the pool area never felt overwhelmed with people, the staff were so attentive and the option to move down to the private beach was always easy and a nice way to end an evening. The beach games and sports options were always available and a good alternative to just lazing in the sun. Our room was great, with stunning views over the palm, there were two bottles of water provided daily which was perfect starting out the day. We did notice that each day there seemed to only be a light clean of the rooms and certain areas seemed to get missed daily, we also seem to have some small bugs in our bathroom which were mainly around the bath, so we didn't end up using it. The only bad experience we had was that our room door opened out onto a balcony which looked down to reception and on our last night the cleaning team were buffing the reception floor sta midnight which disrupted our sleep for a good hour until it stopped.
Rebecca, gb4 night romance trip
Exceptional 10.0
Nice and relaxing hotel
Nice and relaxing hotel , it good for healthy people, quite and comfy.
saeed, us2 night family trip
Exceptional 10.0
Great Hotel , expensive restaurants
andrea, usTrip with friends
Exceptional 10.0
Top service
Excellent service from all the staff. Welcoming atmosphere. Easy check-in and checkout.
Robert, au1 night family trip
Very Good 8.0
VERY GOOD
MY STAY IN THIS HOTEL WAS SO GOOD BECAUSE I LOVE SEA SIDE VIEWS. THE BREAK FAST WAS TASTY.
MARY, us2 night business trip

The Retreat Palm Dubai - MGallery

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