Park Hotel & SPA Vella Hills

Photo gallery for Park Hotel & SPA Vella Hills

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Balcony

Overview of Park Hotel & SPA Vella Hills

Park Hotel & SPA Vella Hills

4.0 star property
Mountain hotel in Velingrad with spa and indoor pool

9.4/10 Exceptional

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Ultisa Miladin Dosev 24, Velingrad, 4600
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Health club
  • Indoor tennis court
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Park Hotel & SPA Vella Hills

4-star family-friendly hotel in the mountains
Take advantage of a round-trip airport shuttle, a poolside bar and a terrace at Park Hotel & SPA Vella Hills. Treat yourself to a massage, aromatherapy or a body treatment at the on-site spa. The on-site restaurant, Vella Hills, features local and international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking and valet parking
  • Bike hire, an indoor tennis court and an area shuttle
  • A natural pool, a porter/bellboy and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Park Hotel & SPA Vella Hills offer thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and separate sitting areas. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, fridges and free infant beds

Languages

Bulgarian, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Karaoke
  • Pool table
  • Rock climbing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Indoor tennis courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Bathroom emergency pull cord

Languages

  • Bulgarian
  • English
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a mud bath, a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: EUR 0.6

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70.00 per vehicle
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Park Hotel SPA Vella Hills
Park & Vella Hills Velingrad
Park Hotel & SPA Vella Hills Hotel
Park Hotel & SPA Vella Hills Velingrad
Park Hotel & SPA Vella Hills Hotel Velingrad

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Selim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Много приятно изкарване
silvia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to rest
Big covered parking with kind staff, spacious and stylish room, nice balcony, everything looks new and maintained, kind and helpful staff at reception. I recommend!
Galyana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ludmil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for a great stay! The spa is very nice, the hotel rooms are very spacious and clean!
Katya, 3-night family trip
Verified Expedia guest review

8/10 Very good

WNice conditions, bad location
Good place, awful location, no view at all
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rating-⭐️⭐️⭐️⭐️
The place was amazing, great service from the staff, very polite and helpful. Will definitely visit again. Thank you!
Gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing place
Very friendly personnel, good restaurant and SPA. Clean rooms.
Veneta, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks
It was amazing! Damn, it was! Fantastic place, staff - thanks to all! Helpful, friendly, providing with info for good or bad! Amenities - all you need, good condition, clean, maintained! Amazing!
3-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review