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Hotel Pompaelo Urban Spa

4.0 star property
Upscale hotel in Pamplona City Centre with spa and restaurant

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Hotel Pompaelo Urban Spa

Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Exterior
In-room safe, desk, blackout curtains, soundproofing
Restaurant
Lobby

Overview of Hotel Pompaelo Urban Spa

9.0

Superb

Property highlights

  • Spa
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry facilities
  • Free WiFi
Map
Plaza Consistorial 3, Pamplona, Navarra, 31001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
Feel at home
  • Fridge
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room, Balcony

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Family Room, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

About this area

What's nearby

  • In Pamplona City Centre
  • Navarra University Clinic - 7 min drive

Getting around

  • Pamplona (PNA) - 17 min drive
  • Pamplona-Iruña Station - 24 min walk
  • Pamplona (EEP-Pamplona Train Station) - 24 min walk
  • Uharte-Arakil Station - 25 min drive

Restaurants

  • Bar Gaucho - 4 min walk
  • Katuzarra - 3 min walk
  • Restaurante Hotel Europa - 4 min walk
  • Bar Casa Jesús Mari - 5 min walk
  • Hostería del Temple - 2 min walk

About this property

Hotel Pompaelo Urban Spa

A great choice for a stay in Pamplona, Hotel Pompaelo Urban Spa is only 4.5 mi (7.2 km) from the airport. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or manicures and pedicures. A bar/lounge, a sauna and a steam room are other highlights at this upmarket hotel.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 656 ft (EUR 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 6 for adults and EUR 6 for children

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs EUR 15 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property registration number UH000923

Also known as

Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

Does Hotel Pompaelo Urban Spa offer free cancellation for a full refund?
Yes, Hotel Pompaelo Urban Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Pompaelo Urban Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Pompaelo Urban Spa?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Pompaelo Urban Spa?
You can check in starting at 4 PM. Check-out time is noon.
What is there to do at Hotel Pompaelo Urban Spa and nearby?
Hotel Pompaelo Urban Spa has a spa and a steam room.
Are there restaurants at or near Hotel Pompaelo Urban Spa?
Yes, there's an on-site restaurant.
Does Hotel Pompaelo Urban Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Pompaelo Urban Spa like?
Hotel Pompaelo Urban Spa is a short 1-minute walk from Pamplona City Hall and 2 minutes' walk from Café Iruña.

Reviews

9.0

Superb

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Verified Expedia guest review

10/10 Exceptional

Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Mohammad, 2-night trip
Verified Hotels.com guest review

6/10 Good

My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Douglas, 2-night trip with friends
Verified Expedia guest review

6/10 Good

A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Erick, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Lorena, 1-night family trip
Verified Expedia guest review

8/10 Very good

Carlos, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Yaimara M, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The parking was very expensive. On my reservation appeared to be included but it wasnt.
Rene, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beau, 2-night trip
Verified Hotels.com guest review