The room that was giveb to us upon check-in was bed bugs infested. I got bites in the foot, legs, stomach, arms, and neck. I complained to the receptionist who don't speak even very little english about the problem and his face was blank , no clue of what I am saying. I showed him pictures and videos of the bed bugs crawling on the bedsheet ,bedcover, and pillows .He gave another room but likewise it has the same problem. Me and wife checked out early morning because it is too much anxiety , me and my wife had itches all over our bodies. We have stayed in so many hotels since the 1980's and I haven't experienced such pain and itch , anxiety, and deppression, disappointment.