Mstar Hotel

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1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Overview of Mstar Hotel

Mstar Hotel

3.0 star property
Pet-friendly hotel in Kitimat, connected to a shopping centre

9.2/10 Superb

204 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Refrigerator
Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Wedding services
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Living room
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Kitimat

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 38 min drive

About this property

Mstar Hotel

When visiting Kitimat, Mstar Hotel is a great choice to consider. Guests will have free perks such as WiFi, self-parking and wired Internet. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 4 children (aged 2 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Travelling with children

  • Children stay free

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness centre

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 29.99 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

We found the staff very friendly. Accommodated any request we made. Very welcoming hotel. Everything is within walking distance to this hotel.
Barrie, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taylor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant oasis
All around good experience. Comfortable King bed , lots of pillows. Room is spaceous with 4 chairs, a desk, and a round table for drinks and books. The staff very nice and welcoming. Coffee and muffins available in lobby. Clean and well kept. Nice big Round head in shower yah as per my wife.
Gregory, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JOANNE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent accueil, chambres belles et modernes
Dominic, 2-night romance trip
Verified Expedia guest review

6/10 Good

Had a room next to the lobby. Had the worst sleep of my life listing to the lobby music, hotel guests, and the elevator. The morning I was treated to the grinding of a coffee machine next to my room. Clean wonderful staff. Horrible room. Apparently it’s the last they rent so that’s why!
Shelley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel.
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing friendly service, easy going for trips outta town
Devan, 1-night trip
Verified Hotels.com guest review