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Dolphin Hotel Cambridge

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Overview of Dolphin Hotel Cambridge

Dolphin Hotel Cambridge

2.5 star property
St Ives hotel with restaurant and bar/lounge
6.6 out of 10 Good
6.6/10 Good

29 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
London Road, St Ives, England, PE27 5EP
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Conference space
  • Meeting room
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Weekly housekeeping provided
  • Free self-parking

Room options

About this area

What's nearby

  • University of Cambridge - 18 min drive

Getting around

  • Cambridge (CBG) - 27 min drive
  • Huntingdon Station - 14 min drive
  • Cambridge Station - 20 min drive
  • Shelford Station - 21 min drive

Restaurants

  • The Local Cafe - 4 min walk
  • Costa Coffee - 2 min walk
  • Oliver Cromwell - 3 min walk
  • Cherry Valley - 1 min walk
  • The Welcome Chinese Restaurant - 5 min walk
Map

About this property

Dolphin Hotel Cambridge

When visiting St Ives, Dolphin Hotel Cambridge is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Cycling nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference space (300 square feet)

Services

  • 24-hour front desk

Facilities

  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Freshen up

  • Private bathroom

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 10 for children

Hygiene & cleanliness

Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Dolphin Hotel
Dolphin Hotel Cambridge Hotel
Dolphin Hotel Cambridge St Ives
Dolphin Hotel Cambridge Hotel St Ives

Frequently asked questions

Does Dolphin Hotel Cambridge offer free cancellation for a full refund?
Yes, Dolphin Hotel Cambridge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dolphin Hotel Cambridge?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at Dolphin Hotel Cambridge?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Dolphin Hotel Cambridge?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Dolphin Hotel Cambridge and nearby?
Have fun with nearby activities such as cycling and rafting.
Are there restaurants at or near Dolphin Hotel Cambridge?
Yes, there's an on-site restaurant.

Reviews

6.6

Good

7.0/10

Cleanliness

7.1/10

Staff & service

7.0/10

Amenities

6.5/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

I, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Booked the hotel online after seeing some lovely pictures we was meant to have a king exec suite with a balcony so the pictures showed at a cost of £185 we got a tiny room no view curtains as yellow as sponge Bob as they probably haven’t been washed in years dead flies on the window seal the bathroom door wouldn’t shut properly as it was rubbing the tiles in the bathroom was dirty and loose all in all terrible
Jamie, 1-night trip
Verified Hotels.com guest review

6/10 Good

MISS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend stay to visit family.
Friendly and helpful staff. Very clean and had everything needed in room. Room next to road but no traffic so mainly quiet. Had to keep curtains shut due to people walking past. Brief noise in evening from people having been out and coming back and /or getting cars. Most rooms are away from the road though.
Zara, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Patrick, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Aggressive staff
Absolutely disgusting service, the staff swore at us and we left the hotel at 10:30pm. There is no restaurant facility and there is construction work whis is not advertised anywhere. The staff are rude and aggressive. Lisa should not be allowed to work in customer service. Ruined my anniversary and i wouldn't recommend anyone atay here.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Location
This is the 3rd time we've stayed at the Dolphin, twice at Wedding Receptions which were amazing and this time for an overnight meetup with friends. It is in the process of having extensive alterations but this hasn't in any way affected the smooth running, or cleanliness of this Hotel. Lovely location. Friendly staff. Would recommend it to anyone.
JACK, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great view
Had a great stay. Room was basic but clean with a great view. Close to a town with great shops. Overall a good stay and would book again.
Sharon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1 member of staff (Lisa) was rude and unprofessional and ruined the stay. The other staff were good. Very little food options for evening meal was disappointing so we had to go into town to eat. Breakfast was good though.
David, 1-night trip with friends
Verified Hotels.com guest review