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Hotel Neutor Express

Photo gallery for Hotel Neutor Express

Front of property
Junior Suite, Balcony | Balcony
Junior Suite, Balcony | In-room safe, desk, free WiFi
Bar (on property)

Overview of Hotel Neutor Express

Hotel Neutor Express

Central Salzburg hotel with bar/lounge, connected to the convention centre
7.0 out of 10 Good
7.0/10 Good

192 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities
  • Non-smoking
Neutorstrasse 9, Salzburg, 5020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Coffee shop/cafe
  • Conference centre
  • Terrace
  • Coffee/tea in a common area
  • Laundry service
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • Heart of Salzburg
  • Mozart's Birthplace - 2 min drive
  • Salzburg Christmas Market - 3 min drive
  • Salzburg Cathedral - 3 min drive
  • Fortress Hohensalzburg - 3 min drive
  • Mirabell Palace and Gardens - 3 min drive
  • Hellbrunn Palace - 9 min drive
  • Fuschlsee - 26 min drive

Getting around

  • Salzburg (SZG-W.A. Mozart) - 7 min drive
  • Salzburg Mülln-Altstadt Station - 19 min walk
  • Salzburg Aiglhof Station - 19 min walk
  • Salzburg Central Station - 26 min walk


  • Humboldt Stubn - 7 min walk
  • Balkan Grill Walter - 5 min walk
  • Afro Cafe - 8 min walk
  • Restaurant Herzl - 5 min walk
  • Fenster Café - 5 min walk

About this property

Hotel Neutor Express

A great choice for a stay in Salzburg, Hotel Neutor Express is only 2.9 mi (4.6 km) from the airport. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say good things about the helpful staff and nice bathrooms.


English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • The check-in location differs from the property location; to check in, go to Hotel Neutor Neutorstraße 8.
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Conference centre


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Terrace
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site


  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds


  • Self-parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Property registration number 50101-000082-2020

Also known as

Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Does Hotel Neutor Express offer free cancellation for a full refund?
Yes, Hotel Neutor Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Neutor Express?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Neutor Express?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Neutor Express?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Neutor Express?
You can check in from 3 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Neutor Express?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
What's the area around Hotel Neutor Express like?
Hotel Neutor Express is a short 7-minute drive from Salzburg (SZG-W.A. Mozart) and 6 minutes' walk from Getreidegasse.







Staff & service




Property conditions & facilities




8/10 Very good

Phillip, 3-night trip
Verified guest review

10/10 Exceptional

Location perfect
Freda, 1-night trip
Verified guest review

8/10 Very good

Helpful reception/staff.
2-night trip
Verified guest review

10/10 Exceptional

Graham, 3-night trip
Verified guest review

10/10 Exceptional

Location is far from train station but line 1 bus takes you right outside. Great location to the city centre. Everything is walkable! Room is a bit dated but beds are super comfortable. They also provide you with a fan because there is no AC. Also liked the full window. Would stay again !
Montana, 2-night trip with friends
Verified guest review

8/10 Very good

Mark, 1-night trip
Verified guest review

10/10 Exceptional

Sherry, 1-night trip
Verified guest review

8/10 Very good

Olga, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice Hotel, they have 2 houses one next to another, the one I stayed is where the reception and breakfast room are, easy check in, very friendly staff, nice rooms, about 1 minute walk to the old town area, good shower and nice bed They have some blinds that you can pull down and the room gets very dark
Francis, 2-night business trip
Verified guest review

6/10 Good

A good hostel but not a hotel
Excelent location. Very good breakfast. Friendly crew. The room is poor furnishd.
yair, 7-night trip
Verified guest review