Sierra Hotel

Photo gallery for Sierra Hotel

Primary image
Pool
Outdoor pool
View from room
In-room safe, desk, soundproofing, iron/ironing board

Overview of Sierra Hotel

Sierra Hotel

2.5 star property
Dumaguete hotel with restaurant and bar/lounge

7.4/10 Good

38 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
EJ Blanco Drive, Barangay Piapi, Dumaguete, Negros Oriental, 6200
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Dumaguete (DGT) - 19 min drive
  • Free airport shuttle

About this property

Sierra Hotel

Sierra Hotel is only 1.8 mi (3 km) from the airport and offers a free shuttle (available during limited hours). The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. The helpful staff and location get good marks from fellow travellers.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Free airport shuttle from 6:30 AM to 6:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This coffee shop serves lunch, dinner and light fare. Open daily.
On-site venue No. 3 – This bar specialises in local and international cuisine and only serves light fare. Happy hour is offered. Open 24 hours.

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Restaurant
  • Sauna
  • Spa tub

Children & extra beds

  • Rollaway beds are available for PHP 880.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in.

Policies

This property only accepts cash.

Also known as

Sierra Hotel Hotel
Sierra Hotel Dumaguete
Sierra Hotel Hotel Dumaguete

Frequently asked questions

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

7.5/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Shawn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mikel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Daysleeper
Breakfast service was inattentive, staff parking in garage took to regard for guests, most staff were very good with the previous being the exception.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Michael L, 2-night trip
Verified Hotels.com guest review

8/10 Very good

nievita sue, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

jocelyn, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disaster
The hotel was closed despite having listed as availibility on the internet. It was a pain in the ass trying to get my money refunded.
Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Its nice!
The room is nice. There is a wait staff in the breakfast area that is very helpful and accommodating. The front desk was chaotic. Too many people behind the reception area. I think they are training the staff? But overall it was good. The pool is nice addition to the hotel.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Will book this again in December when back in the Philippines and the airport shuttle was very good
Alan, 1-night romance trip
Verified Expedia guest review