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The City Suites

Photo gallery for The City Suites

Front of property
Deluxe Room | Premium bedding, minibar, in-room safe, desk
Deluxe Room | Premium bedding, minibar, in-room safe, desk
Standard Room, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Deluxe Room | Premium bedding, minibar, in-room safe, desk

Overview of The City Suites

The City Suites

City centre hotel in Umraniye

7.6/10 Good

193 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Spa
  • 24/7 front desk
  • Laundry facilities
Map
Atakent Mah Akdeniz Cad Muammer, Aksoy Sok. No. 4, Istanbul, 34775

Room options

About this area

What's nearby

  • In Umraniye
  • Dolmabahce Palace - 38 min drive
  • Bosphorus Bridge - 41 min drive
  • Taksim Square - 45 min drive
  • Istiklal Avenue - 45 min drive
  • Grand Bazaar - 48 min drive
  • Egyptian Bazaar - 47 min drive
  • Galata Tower - 46 min drive
  • Blue Mosque - 39 min drive
  • Hagia Sophia - 56 min drive
  • Sultanahmet Square - 62 min drive

Getting around

  • Sabiha Gokcen International Airport (SAW) - 35 min drive
  • Istanbul (IST) - 60 min drive
  • Altinsehir Station - 4 min drive
  • Cakmak Station - 22 min walk
  • Carsi Station - 25 min walk
  • Yamanevler Station - 19 min walk

Restaurants

  • Dönerci Celal Usta - 5 min walk
  • Rampa Cafe - 7 min walk
  • Hicret Lokantasi - 19 min walk
  • Bagdat Ocakbasi - 19 min walk
  • Usta Donerci - 19 min walk

About this property

The City Suites

Enjoy your visit to Istanbul with a stay at The City Suites. The sauna makes for a relaxing end to the day, and freebies such as WiFi and self-parking are added perks.

Languages

English, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • Room service (limited hours)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Spa services
  • Sauna

Accessibility

  • Lift

Languages

  • English
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 4 for adults and EUR 3 for children (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

The City Suites Hotel
The City Suites Istanbul
The City Suites Hotel Istanbul

Frequently asked questions

Does The City Suites offer free cancellation for a full refund?
Yes, The City Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The City Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The City Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The City Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The City Suites?
You can check in from 2:00 PM - anytime. Check-out time is 11:30 AM. Contactless check-out is available.
What is there to do at The City Suites and nearby?
The City Suites has a sauna and a garden.
Are there restaurants at or near The City Suites?
Yes. Nearby restaurants include Dönerci Celal Usta (5-min walk), Rampa Cafe (7-min walk) and Ozgur Sef Steakhouse (2.1 mi).
What's the area around The City Suites like?
The City Suites is located on the Strip in Umraniye. Popular attractions include Taksim Square, which is 45 minutes away by car.

Reviews

7.6

Good

7.2/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

Not for our family
When we arrived receptionist was very kind. We arrived quite late. But had to wait very long time because their system was down. When we get to room finally it looked not bad. I was pleased that we had baby cot as I asked when booked it. Unfortunately cot was broken. But at least my baby had place to sleep. At the beginning staff was very nice and friendly. But our room wasn’t cleaned for few days. Just brought in water, changed towels and that’s it. The first bedding change was after 7 days. It is unacceptable. Floor wasn’t washed for all 9 days we spent in hotel. At least we had separate bathroom with toilet. Our friends who was in this hotel with us had room together with toilet and shower. No walls. We were shocked. As I said at the begging staff was friendly. But at the end they lost kindly attitude. Food is not bad at hotel. But small choice. Basically you have to eat one and the same. I asked help to order some food from kebab. The first time one of reception guys helped me. Next time other receptionist said he is not going to help and ignored me near desk. Just said order food from our restaurant. Yes, there is free car parking space. Free. So I can say if you want anything then pay extra money and you will be served the best. Because I saw what attitude staff had to Turkish clients and what it was to us. I just can say I’ll never go back to this hotel. It’s not the worst. But they have to think about foreign customers as well. And put more attention to cleaning room
Liga, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful staff and clean hotel. Highly recommended
Fatih, 8-night trip
Verified Hotels.com guest review

2/10 Poor

No next time
Sami, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very helpful and friendly
Very nice hotel,food was amazing,
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Klei, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Olivia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hasan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

MOHAMMED, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wafaa, 3-night trip
Verified Hotels.com guest review