6/10 Good
22 November 2022
Not for our family
When we arrived receptionist was very kind. We arrived quite late. But had to wait very long time because their system was down. When we get to room finally it looked not bad. I was pleased that we had baby cot as I asked when booked it. Unfortunately cot was broken. But at least my baby had place to sleep. At the beginning staff was very nice and friendly. But our room wasn’t cleaned for few days. Just brought in water, changed towels and that’s it. The first bedding change was after 7 days. It is unacceptable. Floor wasn’t washed for all 9 days we spent in hotel. At least we had separate bathroom with toilet. Our friends who was in this hotel with us had room together with toilet and shower. No walls. We were shocked. As I said at the begging staff was friendly. But at the end they lost kindly attitude.
Food is not bad at hotel. But small choice. Basically you have to eat one and the same. I asked help to order some food from kebab. The first time one of reception guys helped me. Next time other receptionist said he is not going to help and ignored me near desk. Just said order food from our restaurant. Yes, there is free car parking space. Free. So I can say if you want anything then pay extra money and you will be served the best. Because I saw what attitude staff had to Turkish clients and what it was to us. I just can say I’ll never go back to this hotel. It’s not the worst. But they have to think about foreign customers as well. And put more attention to cleaning room
Liga
Liga, 9-night family trip
Verified Hotels.com guest review
