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1 room, 2 adults

Grand Canal Suites

Great for familiesThis property has good facilities for families.
Sestiere Santa Croce 555, Venice, Veneto, 30135, Italy

City-center townhouse within walking distance of Piazzale Roma
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 34 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Apartments in a great location made it very easy to travel around but also to get back to…Jul 27, 2018
  • The check-in is an event of lugging luggage around and even up stairs to check in. There…Jun 10, 2018

Grand Canal Suites

from €99
  • Deluxe Room, 1 Bedroom, Grand Canal View (Sestiere Santa Croce 515 check-in)
  • Junior Suite, 1 Bedroom, Grand Canal View (Santa Croce Sestiere 515 check-in)
  • Suite, 1 Bedroom, Grand Canal View (Sestiere Santa Croce 515 check-in)
  • Junior Suite, 1 Bedroom (check-in Sestiere Santa Croce 515)
  • Deluxe Room, 1 Bedroom (check-in Sestiere Santa Croce 515)
  • Classic Suite, 2 Bedrooms, Grand Canal View (Santa Croce Sestiere 515 check-in)

What’s around Grand Canal Suites

Landmarks

  • In Santa Croce
  • Grand Canal - 1 min walk
  • Piazzale Roma - 3 min walk
  • Santa Maria Gloriosa dei Frari - 9 min walk
  • Port of Venice - 11 min walk
  • Ca' Rezzonico - 12 min walk
  • Academy Gallery - 17 min walk
  • Ca' d'Oro - 17 min walk

Getting around

  • Venice (VCE-Marco Polo) - 13 min drive
  • Venice Santa Lucia Station - 6 min walk
  • Porto Marghera Station - 6 min drive
  • Venice-Mestre Station - 9 min drive
  • Airport pick-up service

At a glance

Key facts

Size

  • 6 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 10 AM
There is no front desk at this property. The check-in location differs from the property location. To check in, go to Sestiere Santa Croce, 515
If you arrive at the property after hours, you'll need to check in at an alternate location: online
If you are planning to arrive after 11 PM please contact the property at least 72 hours in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. There is no staff on site; guests can access their accommodation through a private entrance.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. This property offers online check-in for guests arriving after 11 PM. Staff check-in assistance is available 3-11 PM. Guests must contact the property at least 7 days prior the arrival date to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.
Reception hours are 8:30 AM - 6:30 PM on December 24; 10 AM - 8 PM on December 25; 8:30 AM - 8 PM on December 31; and noon - 11:30 PM on January 1, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property at least 7 days prior the arrival date to arrange check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests planning to arrive outside of normal check-in hours must contact this property in advance for online check-in instructions. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Buffet breakfast daily (surcharge)
Services
  • Tours/ticket assistance
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1600
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Housekeeping - once per stay
  • In-room safe

Grand Canal Suites’s small print

Also known as

  • Grand Canal Suites Condo Venice
  • Grand Canal Suites Condo
  • Grand Canal Suites Venice
  • Grand Canal Suites Venice
  • Grand Canal Suites TownHouse
  • Grand Canal Suites TownHouse Venice

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

Optional extras

Self parking costs EUR 35 per day

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Cribs/Infant beds are available for EUR 10.0 per stay

Airport shuttle service is offered for an extra charge of EUR 95 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 106 reviews

Very Good 8.0
Great location, bed too hard
Great location, close to where I wanted to be. I read instructions so well aware of where to check in. Downsides, bed very hard and uncomfortable, no soap holder in shower, sink coming away from wall, heard a large crack during the night, it was the only thing I could think it could have been, so needs maintenance, sent email to the maintenance team so hope they fix it, would stay again but only for 1 night couldn’t stand such a hard bed for more Than 1 night. I felt very stiff in the morning.
Karen, au1 night trip
Fair 4.0
no comforters, no cups Spent more 45 minutes to find agent service office
Jane hui, us1 night family trip
Very Good 8.0
Nice place to stay. Central. Nice view
Very centrally located. Just a short walk from Piazzale Roma where you can grab a taxi or bus. Check in was a 5 minute walk from the room. For a small fee you can leave your bags at the check in spot and they will deliver to your room. ( I totally took advantage of this). The room was spacious clean and neat. Complimentary water bottles left in our room. The host was very pleasant and professional. The view was amazing. Good breakfast. Stayed on the 3rd floor, no elevator.
Erik, us1 night family trip
Poor 2.0
Severely disappointment.
This hotel was an honest disappointment. The room was not as promised or advertised. We had no wifi the whole stay and relied on going to the local kfc or Burger King to connect. The hotels nearby had Wifi. This was crucial for us as we had lost our baggage coming into Venice. We had no way of contacting the airlines. There was no means of contacting reception from our room which was quite a distance away, as we had to walk to keep checking in if our bags had arrived. The wifi was blamed on bad weather by the reception in which the weather was 30+ during our stay. We had asked the reception to have it looked at in which it was never fixed. Our room was promised to have a king sized bed with certain amenities such as robes, etc which was not provided. One of the members of the cleaning staff walked into our room without even a knock or a heads up. The room also had an issue with ants. The safe also was not a properly working safe. You had to attempt 15-20 times to close or open. Overall we loved Venice and was a prime location to stay due to the convenience of the busses, etc very close by but this was a disappointment of a hotel for us
Bryony, ca3 night romance trip
Good 6.0
Venice property could use some maintenance
The floors are all very slanted in the property we stayed at, the toilet does not flush well, the bathroom floor has a leak so was always wet (not sure where water was coming from, but mold on the baseboards said they had a problem with leaks). The location right on the grand canal was convenient but not the best to immerse yourself in Venice. Local water bus stops helped remedy that. Check in location was hard to find and marked private do not enter. Had to call on the phone to figure it out.
us3 night family trip

Grand Canal Suites

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