The suite was represented as a "two bedroom" unit. While it has two beds, there are not two bedrooms. We were a couple and a single person travelling together and had expected a certain level of privacy which this suite did not provide.
While the cleanliness was passable at first glance, we found that we had to empty and clean the coffee pot, wipe down the shelves in the medicine cabinet, clean the bathroom sink and counter, and vacuum the bathroom ceiling fan (and unclog the vacuum hose to do it). We also had to wipe crumbs off the kitchen counters. The shower curtain had mold on it.
The dryer contained towels that had started to mould. The lint trap had not recently been cleaned and contained compressed lint an inch thick.
Much of this could have been addressed immediately if a rep had come up with us on arrival. The suite is somewhat worn and going through it together could prevent any misunderstanding about who was responsible for damages, such as the tear in the couch and marks on the wall.
While the air conditioning did not work on arrival, it was fixed promptly.