Hotel Palapa Palace

Photo gallery for Hotel Palapa Palace

Primary image
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from room
Living area | Plasma TV

Overview of Hotel Palapa Palace

Hotel Palapa Palace

3.0 star property
3-star hotel in Tuxtla Gutierrez with outdoor pool and restaurant

8.6/10 Fabulous

77 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Room service
  • 24-hour business centre
  • Business centre
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Marimba Park - 16 min drive
  • Tuxtla Guitierrez Central Square - 19 min drive
  • Canon del Sumidero National Park - 64 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 62 min drive
  • Area shuttle (surcharge)

About this property

Hotel Palapa Palace

3-star hotel, revitalised in 2017
A terrace, a garden and a 24-hour business centre are just a few of the amenities provided at Hotel Palapa Palace. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • An area shuttle, an area shuttle and a water dispenser
  • A lift, luggage storage and a computer station
  • Guest reviews say good things about the dining options
Room features
All guest rooms at Hotel Palapa Palace offer thoughtful touches, such as premium bedding and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs only, 1 per room, up to 18 lbs)
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay free

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palapa Palace offer free cancellation for a full refund?
Yes, Hotel Palapa Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palapa Palace?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on 2 October 2022 start from €38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palapa Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Palapa Palace?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Palapa Palace?
Yes, dogs stay for free, with a limit of 1 per room and maximum weight of 18 lbs per pet.
Is parking offered on site at Hotel Palapa Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palapa Palace?
You can check in from 1:00 PM - 10:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Palapa Palace and nearby?
Hotel Palapa Palace has an outdoor pool and a garden.
Are there restaurants at or near Hotel Palapa Palace?
Yes, there's an on-site restaurant. Nearby restaurants include Don Porfirio (2 mi), El Rincon De Josefina (2.2 mi) and IHOP Tuxtla (2.4 mi).
What's the area around Hotel Palapa Palace like?
Hotel Palapa Palace is located a short 3-minute walk from Plaza Ambar.

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Very good

Nice place
Good in general
SALOMON, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great food in hotel restaurant, they arranged for taxis and tours. Right across the street from large Bodega.
1-night trip
Verified Expedia guest review

10/10 Exceptional

RICARDO, 1-night trip
Verified Hotels.com guest review

6/10 Good

REGULAR PARA DORMIR ESTA BUENO
ME TOCO ULTIMA HABITACION CON MALA SEÑAL DE INTERNET, POR LO QUE NO PODIA TRABAJAR BIEN DESDE LA HABITACION, AL RESTAURANT LE FALTA VARIEDAD TANTO EN DESAYUNOS COMO EN COMIDAS
GREGORIO, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Jesús, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo Emanuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bertha, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ARMANDO, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

olga Lilia, 1-night trip
Verified Hotels.com guest review