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Gray's Oak Hotel

Photo gallery for Gray's Oak Hotel

Front of property
Outdoor pool
Outdoor pool
Deluxe Double Room, Pool View | Desk, free WiFi
Desk, free WiFi

Overview of Gray's Oak Hotel

Gray's Oak Hotel

3.0 star property
3-star hotel in Kitengela with outdoor pool and restaurant

3 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Namanga Road, Kitengela

Room options

About this area

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 46 min drive
  • Nairobi (WIL-Wilson) - 55 min drive
  • Nairobi Station - 19 min drive
  • Syokimau Station - 35 min drive
  • Syokimau SGR Railway Station - 44 min drive

Restaurants

  • Kaputei Safariland Hotel - 7 min walk
  • Club Ole Timz & Restaurant - 11 min walk
  • Club 034 - 3 min drive
  • Pizza Inn-Kitengela - 4 min drive
  • Chicken Inn - 5 min drive

About this property

Gray's Oak Hotel

Gray's Oak Hotel is a great choice for a stay in Kitengela. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in time from 11:30 AM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service
  • Snack bar/deli

Travelling with children

  • Playground

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Oven
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Gray's Oak Hotel Hotel
Gray's Oak Hotel Kitengela
Gray's Oak Hotel Hotel Kitengela

Frequently asked questions

Does Gray's Oak Hotel offer free cancellation for a full refund?
Yes, Gray's Oak Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gray's Oak Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gray's Oak Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Gray's Oak Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gray's Oak Hotel?
Sorry, there's no on-site parking at Gray's Oak Hotel.
What are the check-in and check-out times at Gray's Oak Hotel?
You can check in from 11:30 AM - anytime. Check-out time is 10 AM.
What is there to do at Gray's Oak Hotel and nearby?
Gray's Oak Hotel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Gray's Oak Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Kaputei Safariland Hotel (7-min walk), Club Ole Timz & Restaurant (11-min walk) and Pizza Inn-Kitengela (2 mi).

Reviews

3.4

7.0/10

Cleanliness

3.0/10

Staff & service

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Stephen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Prepaid hotel.com bookings not accepted
Management would not accept hotel.com prepaid booking. Maddening. No sympathy, no explanation. Just won't accept. I had to pay in person. So, I ended up paying twice. I will be contacting hotel.com in pursuit of a refund.
Timothy, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Tja...
Slitent og nesten folketomt hotell men muligens ikke mer man kan forvente til den prisen? Jeg hadde først bestilt og betalt for 2 netter men endret til 3 før jeg ankom. Da jeg sjekket inn ville de at jeg skulle betale for oppholdet... De ga seg etterhvert. Men da jeg sjekket ut mente de at jeg kun hadde betalt for 2 netter. Hadde ikke tid/mulighet til å få sjekket da så måtte betale for den ene natten de påsto manglet. Imidlertid viser det seg at jeg hadde rett og har nå betalt 2 ganger for en natt... Ikke bra!
3-night trip
Verified Hotels.com guest review