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Eseriani The Hotel

Photo gallery for Eseriani The Hotel

Suite | Desk, free WiFi
Terrace/patio
Suite | Desk, free WiFi
Superior Double Room | Desk, free WiFi
TV

Overview of Eseriani The Hotel

Eseriani The Hotel

3.5 star property
3.5-star Naivasha hotel with bar/lounge

6 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Laundry facilities
  • Bar
  • 24/7 front desk
Map
Moi South Lake Road, Naivasha, 20117

Room options

About this area

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 92 min drive

Restaurants

  • Spur - 9 min walk
  • Mbuzi Munch Naivasha - 9 min walk
  • Java House - 10 min walk
  • Amazon Grill - 17 min walk
  • Mararo Home - 19 min walk

About this property

Eseriani The Hotel

When visiting Naivasha, Eseriani The Hotel is a great choice to consider. The helpful staff and WiFi get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM until anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Oven
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Eseriani Hotel
Eseriani The Hotel Hotel
Eseriani The Hotel Naivasha
Eseriani The Hotel Hotel Naivasha

Frequently asked questions

Does Eseriani The Hotel offer free cancellation for a full refund?
Yes, Eseriani The Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eseriani The Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eseriani The Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Eseriani The Hotel?
Sorry, there's no on-site parking at Eseriani The Hotel.
What are the check-in and check-out times at Eseriani The Hotel?
You can check in from 11:00 AM - anytime. Check-out time is 10 AM.
Are there restaurants at or near Eseriani The Hotel?
Yes. Nearby restaurants include Spur (9-min walk), Mbuzi Munch Naivasha (9-min walk) and Java House (10-min walk).

Overall score and ratings

5.0

7.2/10

Cleanliness

8.0/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

4/10 Fair

The property is poor state of repair. Walls have moulds and the verandars are dusty and dirty. The rooms are full of mosquitoes with no provision of bednets or mosquito repellants. Corridors are poorly lit at night while rooms have little natural lighting during the day. Staff are very good, welcoming and professional.
WILLIAM, 3-night business trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Attracts the kind of clients who don’t know how to behave in a hotel and hotel management is doing nothing to address that.
Lily, 1-night family trip
Verified Expedia guest review

6/10 Good

Decent crash spot outside of town
I realized from this trip that hotels in Naivasha are generally quite overepriced. This hotel was my first experience in Naivasha and as such I didn’t have a fair comparison but by general international standards I would not call this anywhere near a 3 star hotel — more like a 1 or 2 star B&B or motel. That said it was clean and acceptable. Service in Kenya is generally over the top good - like seriously - and I’m super well traveled - and this hotel was no exception. However it’s only a two storey structure near Buffalo mall - which is a plus but outside of town and requires driving on a dusty (or muddy) dark, dirt-path to get to. There’s not much in the way of views and some rooms facing walls or narrow courtyard. The breakfast was basic but decent. The staff are the best thing about this place. Overall clean and decent. I would stay again because of these aspects but definitely don’t expect luxury when booking this. Oh and btw they seem to have conference facilities that apparently have multiple WiFi connections and other reviews mentioned being here for staff trips and conferences and it definitely seems like it fits the bill for that, or if u just need a spot to crash when in Naivasha on business or doing other stuff that keeps u outside the hotel for prolonged periods.
Karanja, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel. Rather small, but the staff are well trained and friendly
Verified Expedia guest review

8/10 Very good

Abdikhafar, 4-night romance trip
Verified Hotels.com guest review