Hotel Pensión Bonifaz

Photo gallery for Hotel Pensión Bonifaz

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Indoor pool
Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free WiFi
Presidential Suite, 1 King Bed, Hot Tub | In-room safe, desk, soundproofing, free WiFi
Standard Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Overview of Hotel Pensión Bonifaz

Hotel Pensión Bonifaz

3.5 star property
3.5-star hotel with indoor pool, near Quetzaltenango Central Park

8.2/10 Very good

105 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Bar
4ta. Calle 10-50 Zona 1, Quetzaltenango, 09001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Room service
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking

Choose dates to view prices

About this area

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 16 min drive
  • Retalhuleu (RER) - 105 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 68.1 miles/109.6 km

About this property

Hotel Pensión Bonifaz

3.5-star hotel
You can look forward to free continental breakfast, a terrace and dry cleaning/laundry services at Hotel Pensión Bonifaz. The on-site restaurant, El Patio, features local and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a business centre.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Tour/ticket information, a 24-hour front desk and luggage storage
  • Smoke-free property, a front desk safe and concierge services
  • Guest reviews say good things about the central location, helpful staff and overall condition
Room features
All 75 rooms have amenities, such as complimentary wireless Internet access, safes and soundproofing.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a USD 60 on-site COVID-19 testing (PCR screening) is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms


  • Check-in time from 3:00 PM until 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)


  • Free secured, covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone


  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features


El Patio – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for USD 22.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a USD 60 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Pensión Bonifaz Hotel
Hotel Pensión Bonifaz Quetzaltenango
Hotel Pensión Bonifaz Hotel Quetzaltenango

Frequently asked questions

Does Hotel Pensión Bonifaz offer free cancellation for a full refund?
Yes, Hotel Pensión Bonifaz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Pensión Bonifaz?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hotel Pensión Bonifaz on 12 October 2022 start from €132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Pensión Bonifaz?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Pensión Bonifaz?
Yes, there's an indoor pool.
Are pets allowed at Hotel Pensión Bonifaz?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Pensión Bonifaz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Pensión Bonifaz?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Hotel Pensión Bonifaz and nearby?
Hotel Pensión Bonifaz has an indoor pool.
Are there restaurants at or near Hotel Pensión Bonifaz?
Yes, El Patio offers local and international cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include xela green (3-min walk), Cafe Armonia (3-min walk) and La esquina asiática (4-min walk).
What's the area around Hotel Pensión Bonifaz like?
Hotel Pensión Bonifaz is a short 1-minute walk from Quetzaltenango Central Park and 3 minutes' walk from Quetzaltenango Cathedral. Travellers recommend the hotel for its central location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

The staff is super friendly, the rooms were clean and beautiful!
Tomasa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Carolina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
marleen, 2-night family trip
Verified Expedia guest review

4/10 Fair

My reservation was for 4 people and the room show it was for 5 but I was allowed only 3 person in the room I had to pay and extra room for 1 person. Very disappointed.
Jaime, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great location!
Ariel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Roberto, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Way too noisy and too cold.
Beverly, 2-night business trip
Verified guest review

6/10 Good

El hotel es cómodo, el personal amable. Hubieron eventos durante nuestra estancia, no se pudo aprovechar espacios como piscina. Al estar céntrico, si hay mucho ruido en los alrededores.
Norma, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Ofrecen piscina y no estaba disponible por un evento, el evento lo hacen dentro del hotel, en las habitaciones se escucha todo, triste la verdad
Aura de, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Wendy V, 1-night trip
Verified guest review