Guests
All properties in Mahahual, Quintana Roo, Mexico

Aquastar Hotel & Apartments

Mahahual beachfront hotel with 2 outdoor pools and restaurant

  • Free WiFi
From
€63

Image gallery

  • Exclusive Room, Private Pool, Ocean View - Guest Room
  • Exclusive Room, Private Pool, Ocean View - Guest Room
  • Beach
  • Rooftop Pool
  • Exclusive Room, Private Pool, Ocean View - Guest Room
Exclusive Room, Private Pool, Ocean View - Guest Room. Image 1 of 89.
1 / 89Exclusive Room, Private Pool, Ocean View - Guest Room
Carretera Mahahual, Mahahual, 77728, QROO, Mexico
7.6.Good.
  • Very clean and nice hotel

    Jul 3, 2021

  • Excelente

    Apr 5, 2021

See all 174 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Easy parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Terrace

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • On the beach
  • Mahahual Beach - 1 min walk
  • Mahahual Lighthouse - 5 min walk
  • Surfinggreen - 14 min walk
  • Dolphin Discovery - 29 min walk
  • Maya Water Park - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premium Room, 1 Bedroom, Bathtub, Oceanfront
  • Basic Double Room, 2 Double Beds
  • Premium Apartment
  • Family Condo
  • Junior Double Room
  • Comfort Double Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed
  • Standard Room, 1 King Bed, No Windows
  • Exclusive Room, Private Pool, Ocean View

What’s around

Landmarks

  • On the beach
  • Mahahual Beach - 1 min walk
  • Mahahual Lighthouse - 5 min walk
  • Surfinggreen - 14 min walk
  • Dolphin Discovery - 29 min walk
  • Maya Water Park - 30 min walk
  • Costa Maya Port - 31 min walk
  • Arrecifes de Xcalak National Park - 20.5 mi / 32.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 132 min drive
map
See on map
Carretera Mahahual, Mahahual, 77728, QROO, Mexico

At a glance

Hotel size

  • This hotel has 23 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Pool sun loungers
  • Ecotours on site

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

ParkingPay at property

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property does not have elevators.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Aqua Star Hotel Apartments Mahahual
  • Aquastar & Apartments Mahahual
  • Aquastar Hotel & Apartments Hotel
  • Aquastar Hotel & Apartments Mahahual
  • Aquastar Hotel & Apartments Hotel Mahahual
  • Aqua Star Hotel Apartments
  • Aqua Star Mahahual
  • Aqua Star Hotel Apartments

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools.
  • You can check in starting at 3 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Krazy Lobster (6-min walk), Crepe 'n Crepe (6-min walk), and Tipsy Turtle (7-min walk).
  • Onsite recreation at Aquastar Hotel & Apartments includes ecotours. Aquastar Hotel & Apartments also has 2 outdoor pools.
7.6.Good.
  • 8.0.Very Good

    Todo muy biem :)

    rene, 4 night family trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location right on the malecón was beautiful. We enjoyed the sunrise from the beach in front. Restaurant employees were great

    1 night family trip, Feb 20, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Stunning !!!!

    Probably the best place to stay in Mahahual ! In love with the place and the hotel !

    Steffie, 1 night trip, Feb 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely stunning view

    Wonderful place & excellent service !!!!!

    olivier, 1 night trip, Jan 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    great place

    Great little hotel on the malicon with a great restaurant and pool

    Michael, 2 night trip, Nov 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location! Nice rooms and good attention from the staff

    1 night romance trip, Aug 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Beach is very nice and has a bit less sea grass to deal with than the area around Tulum. Many things still closed but hotel was good and found a great restaurant to have dinner. They are doing a really good job under the current circumstances.

    Wendy, 1 night family trip, Jul 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly and accommodating staff. It’s on the beach so very nice view from the rooms.

    2 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Not credit card allowed for payment. Not late check-out even for some minutes

    1 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to all amenities and is a new building with air

    Wayne, 2 night trip, Jan 28, 2020

    Verified Expedia guest review

See all 174 reviews