Royal Mara Safari Lodge

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Standard Room, Lake View | Terrace/patio
Standard Room, Lake View | In-room safe, desk, free cots/infant beds, free WiFi
Standard Room, Lake View | In-room safe, desk, free cots/infant beds, free WiFi
Standard Room, Lake View | In-room safe, desk, free cots/infant beds, free WiFi

Overview of Royal Mara Safari Lodge

Royal Mara Safari Lodge

4.5 star property
Luxury lodge in Maasai Mara with 2 restaurants and 2 bars/lounges

6.0/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
Map
Masai Mara North Conservancy, Maasai Mara, 00621
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Free supervised childcare
  • Room service
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Picnic area
Feel at home
  • Free cots/infant beds
  • Supervised childcare (free)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Maasai Mara (HKR-Mara North) - 28 min drive
  • Maasai Mara (KTJ-Kichwa Tembo) - 70 min drive
  • Maasai Mara (ANA-Angama Mara) - 76 min drive
  • Maasai Mara (MDR-Musiara Airstrip) - 89 min drive
  • Maasai Mara (OLG-Olare Airstrip) - 96 min drive
  • Maasai Mara (MRE-Mara Serena) - 102 min drive
  • Maasai Mara (OLX-Olkiombo) - 129 min drive
  • Maasai Mara (OSJ-Ol Seki Airstrip) - 155 min drive
  • Nairobi (WIL-Wilson) - 119.2 miles/191.8 km
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 126.8 miles/204.1 km

About this property

Royal Mara Safari Lodge

4.5-star luxury lodge
Consider a stay at Royal Mara Safari Lodge and take advantage of free full breakfast, a free daily manager's reception and a terrace. Enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self-parking
  • Tour/ticket information, luggage storage and concierge services
  • A TV in the lobby, a front desk safe and meeting rooms
  • Guest reviews say good things about the helpful staff, WiFi and walkable location
Room features
All guest rooms at Royal Mara Safari Lodge feature perks, such as furnished patios and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Free infant beds, electric kettles and daily housekeeping

Languages

English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from noon until 9 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - 9 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free full breakfast each morning 5 AM–9 AM
  • 2 restaurants
  • 2 bars/lounges
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Free supervised childcare/activities

What to do

  • Wildlife drive nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian

Room amenities

Home comfort

  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
On-site venue No. 2 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Royal Mara Safari Lodge Lodge
Royal Mara Safari Lodge Maasai Mara
Royal Mara Safari Lodge Lodge Maasai Mara

Frequently asked questions

Does Royal Mara Safari Lodge offer free cancellation for a full refund?
Yes, Royal Mara Safari Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Mara Safari Lodge?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Royal Mara Safari Lodge on 7 October 2022 start from €735, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Mara Safari Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Royal Mara Safari Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Mara Safari Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Royal Mara Safari Lodge?
You can check in from noon - 9 PM. Check-out time is 10 AM.
What is there to do at Royal Mara Safari Lodge and nearby?
Royal Mara Safari Lodge has 2 bars and a picnic area, as well as a garden.
Are there restaurants at or near Royal Mara Safari Lodge?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Royal Mara Safari Lodge have any outdoor private spaces?
Yes, every room features a furnished patio.

Overall score and ratings

6.0

Good

8.5/10

Cleanliness

6.5/10

Staff & service

8.0/10

Property conditions & facilities

8/10 Very good

PROS: Good property. Great Cabins, 5-star on-site staff service goes above. Simon was great, he went running with me twice on the Serengeti/Mara savanna. Josphat, the local manager, was very responsive to organizing tours, and every request I had. Game rides with James and excursions were personal, flexible, and knowledgeable. Food and table service was amazing. CONS: WiFi internet is very shaky there. It only worked about 40% of the time I was there and it was very slow, crucial when cell phone only picks up 2G. Also be aware that the updated policy is to charge for $30 for transit to/from the airstrip unless you book a "package". It didn't say that on the website (which will soon be corrected), but I was able to call off-site management and have the charge removed after 1 hour of conversation (which was way too long). Just FYI in case you have any billing questions.
Kwame, 3-night trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

10/10 Exceptional

Paradise at the Mara River
We spent wonderful days in this lodge. The tent-bungalows are situated directly at the Mara River, the grunting of the hippos was our lullaby at night. Service was excellent. James, our guide for the game drive, did everything to show and explain wildlife to us. Once we were already nearly back to the lodge, when he heard that a leopard had been seen. Immediately he turned and we had the chance to see this elegant animal. One morning, we had a picnic on the prairie, in the company of zebras and antelopes, next day, we had a cool beer and appetizer, while watching sunset. Meals were served outside, we took breakfast in the morning sun at the hippo-pool and dinner at the bonfire. We had also the opportunity to do a walking safari, where we learned about masai life, we watched foot prints of different animals, saw the grazing grounds of the hippos and crocodiles sleeping in the sun. Thank you for the marvelous time.
3-night trip
Verified Expedia guest review

2/10 Poor

Traumhafte Natur, Preisbetrug, Gespensterisch
Spent 3 nights there, in the end of December 2017. Mixed feelings. The good: Excelent location, the best lodges in the world, excellent service, artisan furniture, you are in the middle of nature, you hear hippos 24/7, lions, monkeys stole cookies from my porch, I mean WOW. But now this: They cheat you with the price. After you book, they tell you to pay 80 USD extra per person per night, which was not declared anywhere. Hotels.com promised to reimburse me, but never did, so shame on Hotels.com as well. Average food (the same lousy tilapia for dinner two days in a row), incompetent staff and most importantly spooky. Have you seen the TV series Lost? I mean the kind of Dharma Initiative SPOOKY. You are only allowed to move around with an armed guard and are told to never leave your lodge in the nighttime. At 10 pm sharp, they turn off the generator, so you have no juice at all, no light at all, nothing. They give you a walkie talkie for emergency, haha, it does not work. Of course, I was afraid - but I survided and it was great adrenaline after all. Wifi is good for e-mail only, but you have to walk to the modem and sit next to it to get any reliable connection. And forget video calls. And of course, if you walk from your lodge to the modem, guess what, the armed guard walks with you. Oh and did I mention, I was the only guest in the camp? So, yes, great adventure. But would I feel confident enough to take my kids with me? NO!
Tomas, 2-night trip
Verified Hotels.com guest review