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Rio Quente Resorts - Cristal Resort

2 outdoor pools, pool umbrellas, pool loungers
8 restaurants, pizza
Deluxe Suite | Minibar, in-room safe, blackout curtains, soundproofing
Body treatments, body wraps, body scrubs, facials
Reception

Overview of Rio Quente Resorts - Cristal Resort

VIP Access

Rio Quente Resorts - Cristal Resort

3.5 star property
Beach resort in Rio Quente with free water park, spa
8.2 out of 10 Very good
8.2/10 Very good

76 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
Map
Fazenda Água Quente, Zona Rural, Rio Quente, GO, 75695-000
Main amenities
  • Daily housekeeping
  • Private beach
  • 8 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools and lazy river
  • Free water park
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Fitness centre
  • Steam room
  • Children's pool
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Hot Park - 2 min drive
  • Acqua Park diRoma - 27 min drive

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 71 min drive
  • Free local area shuttle

Restaurants

  • Casa de Cora Restaurante - 13 min walk
  • Restaurante - 6 min walk
  • Choperia San Sarah - 3 min drive
  • Bar dos Ventos - 1 min drive
  • Bar Pier Point - 7 min walk

About this property

Rio Quente Resorts - Cristal Resort

Rio Quente Resorts - Cristal Resort offers a private beach where you can play volleyball, plus you'll have access to on-site snorkelling and kayaking. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Serving pizza, Pizzaria Oliva is one of 8 restaurants and 4 bars/lounges. Other highlights include 4 outdoor tennis courts, a lazy river and a free kid's club.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 104 units

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The water park is closed on Thursdays for maintenance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free off-site parking nearby
  • Street parking available

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 8 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle
  • Playground
  • Lifeguard on site

What to do

  • Beach volleyball
  • Basketball
  • Kayaking
  • Rafting
  • Snorkelling
  • Fishing
  • Private beach nearby
  • Ecotours nearby
  • Hot springs nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • 4 outdoor tennis courts
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Dining

Pizzaria Oliva – This restaurant specialises in pizza.
Marolo Cafe – This coffee shop specialises in local and international cuisine. Open daily.
Stella Artois Lounge – This brewpub specialises in Belgian cuisine. Open daily.
Bar dos Ventos – This cocktail bar specialises in local and international cuisine. Open daily.
Restaurante Giardino – This restaurant specialises in Italian cuisine. Open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Frequently asked questions

Does Rio Quente Resorts - Cristal Resort offer free cancellation for a full refund?
Yes, Rio Quente Resorts - Cristal Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rio Quente Resorts - Cristal Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rio Quente Resorts - Cristal Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Rio Quente Resorts - Cristal Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rio Quente Resorts - Cristal Resort?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Rio Quente Resorts - Cristal Resort?
You can check in from 2:00 PM - 11:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Rio Quente Resorts - Cristal Resort and nearby?
Have fun with on-site activities such as kayaking, rafting and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Rio Quente Resorts - Cristal Resort also has 4 bars and a lazy river, as well as a steam room and a garden.
Are there restaurants at or near Rio Quente Resorts - Cristal Resort?
Yes, there are 8 on-site restaurants, featuring pizza.
What's the area around Rio Quente Resorts - Cristal Resort like?
Rio Quente Resorts - Cristal Resort is a short 9-minute walk from Hot Park and 11 minutes' walk from Parque das Fontes.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

leticia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alexandre, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 3-night trip
Verified Hotels.com guest review

8/10 Very good

ismaria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frederico, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

DANIEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Vanessa, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Enttäuschend
Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Orlando, 4-night trip
Verified Hotels.com guest review

6/10 Good

Lugar lindo, serviço péssimo e cobrança abusiva
A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Bruna, 2-night family trip
Verified Hotels.com guest review