Guests
All properties in Matsumoto, Nagano (prefecture), Japan

Southern Cross Inn Matsumoto

3-star hotel within walking distance of Matsumoto Castle

  • Free WiFi
From
€29

Image gallery

  • Southern Cross Inn Matsumoto
  • Southern Cross Inn Matsumoto
  • Mountain View
  • Single Room, Smoking - Bathroom Amenities
  • Southern Cross Inn Matsumoto
Southern Cross Inn Matsumoto. Image 1 of 32.
1 / 32Southern Cross Inn Matsumoto
4-9-3 Ote, Matsumoto, 390-0874, Nagano-ken, Japan
8.2.Very Good.
  • Great location, good value breakfast, and friendly staff.

    Dec 31, 2019

  • The room smells a little probably someone who stayed before me ate something in the room.…

    Apr 16, 2020

See all 108 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Convenient
Safe

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Free WiFi
    • Air Conditioning

    Property highlights

    Main amenities

    • 30 guestrooms
    • Daily housekeeping
    • Breakfast available
    • Free use of bicycles
    • Self parking
    • Business center

    For families

    • Refrigerator
    • Television
    • Free toiletries
    • Daily housekeeping
    • Hair dryer
    • Elevator

    What’s around

    • Matsumoto Castle - 7 min walk
    • Matsumoto Performing Arts Center - 10 min walk
    • Yohashira Shrine - 2 min walk
    • Nawate-Dori - 3 min walk
    • Kurassic - 4 min walk
    • Matsumoto Scale Museum - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Semi-double Room, Non Smoking
    • Semi-double Room, Smoking
    • Single Room, Non Smoking
    • Single Room, Smoking
    • Twin Room, Smoking
    • Twin Room, Non Smoking

    What’s around

    Landmarks

    • Matsumoto Castle - 7 min walk
    • Matsumoto Performing Arts Center - 10 min walk
    • Yohashira Shrine - 2 min walk
    • Nawate-Dori - 3 min walk
    • Kurassic - 4 min walk
    • Matsumoto Scale Museum - 4 min walk
    • Matsumoto Timepiece Museum - 4 min walk
    • Jorinji Temple - 8 min walk
    • Matsumoto Shrine - 8 min walk
    • Zenkyuin Temple - 9 min walk
    • Fukashi Shrine - 0.6 mi / 0.9 km

    Getting around

    • Hotaka station - 14 min drive
    • Shin shimashima station - 14 min drive
    • Shiojiri Station - 15 min drive
    • Matsumoto Station - 16 min walk
    map
    See on map
    4-9-3 Ote, Matsumoto, 390-0874, Nagano-ken, Japan

    At a glance

    Hotel size

    • This hotel has 30 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-2 AM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Front desk staff will greet guests on arrival.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (JPY 600 per night)
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Microwave in a common area

    Things to do

    • Free bicycles on site

    Working away

    • Business center

    Services

    • 24-hour front desk
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Languages Spoken

    • English
    • Japanese

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board (on request)

    Things to enjoy

    • In-room massage available

    Freshen up

    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of JPY 500 per person (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs JPY 600 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Southern Cross Inn
    • Southern Cross Matsumoto
    • Southern Cross Inn Matsumoto Hotel
    • Southern Cross Inn Matsumoto Matsumoto
    • Southern Cross Inn Matsumoto Hotel Matsumoto

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Southern Cross Inn Matsumoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 600 per night.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 2 AM. Check-out time is 10 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include Nomugi (4-min walk), Itoya (4-min walk), and Nakamachi Café (4-min walk).
    • Have fun during the warmer months with activities such as cycling.
    8.2.Very Good.
    • 8.0.Very Good

      Location location location

      Location is amazing (a block from Matsumoto Castle and 2 blocks from the famous shopping areas). Highly recommend it if you’re looking for a basic spot. No bells and whistles but I was comfortable with it and staff was helpful when needed. Free bike rentals was pretty awesome as everyone bikes around.

      Arthur, 14 night trip, Apr 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was really nice and clean and spacious. It was also in a good location for food, visit the castle and the city centre.

      Takoda, 4 night trip, Dec 6, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Only Staff cannot speak english. Others are good. Location is best. Live the area and atmosphere around.

      1 night trip with friends, Oct 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very nice place

      Ksenia, 1 night trip, Oct 9, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Handy location close to the castle and I enjoyed the free bike.

      Sue, 1 night romance trip, Sep 18, 2019

      Verified Expedia guest review

    • 6.0.Good

      The hotel is in a very convenient location for sightseeing at Matsumoto castle and Nakamachi street. You can easily take a bus to other parts of town. However, the bed was very hard, the sheets were stiff, and the bathroom smelled fairly strongly of mildew. Ultimately, it was fine for a budget hotel, but not the most comfortable stay.

      Peach, 2 night romance trip, Aug 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice

      It was a really nice place close to the castle

      Colette, 2 night romance trip, Jul 10, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great value at budget class hotel.

      Although a little tricky to find (smart phone maps to the rescue) and located in a residential area, this low-key, budget hotel is well-suited for independent travellers. It’s probably the closest hotel to the fabulous Matsumoto Castle (make sure you go there at night for the illuminations) and nearby shopping district. The hotel is showing its age in terms of furniture and fittings but the bed was comfortable and bathroom spotless. Great staff too - and there’s free bike hire! A great value for money stay on the edge of the Japanese Alps.

      Nicholas, 2 night trip, May 27, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      The room smelled of cigarettes and had not been renovated for at least 20 years.

      Mark, 1 night romance trip, May 2, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Close to Matsumoto Castle. Good breakfast. Not too far from Station.

      1 night family trip, Apr 25, 2019

      Verified Expedia guest review

    See all 108 reviews