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Masaya San Agustin

Overview of Masaya San Agustin

Masaya San Agustin

2.0 star property
San Agustin hostel with restaurant and bar/lounge

9.6/10 Exceptional

35 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Lounge area
  • Bar
  • 24/7 front desk
La Vereda, El Tablón, Km 1 Via Estrecho del Magdalena, San Agustin, Huila, 418060

About this area


  • Italiano - 14 min walk
  • Ambrosia - 3 min drive
  • El Fogón - 4 min drive
  • Rayuela - 4 min drive
  • El Meson Gourmet - 4 min drive

About this property

Masaya San Agustin

When visiting San Agustin, Masaya San Agustin is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials or body treatments. Other highlights include a bar/lounge, a hot tub and a terrace. The helpful staff and breakfast get good marks from fellow travellers.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • Pets stay for free (dogs only, 1 per room)
  • Specific rooms only*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free secured, uncovered on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Hiking/biking trails
  • Concerts/live shows
  • Pool table
  • Ping pong
  • Stereo

Working away

  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Spa services
  • Hot tub


  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Premium bedding

What to enjoy

  • Balcony
  • Separate sitting area

Stay connected

  • Free WiFi and wired Internet
  • Electrical adapters/chargers


  • Daily housekeeping
  • Access via exterior corridors

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Breakfast costs between COP 10000 and COP 18000 for adults, and COP 10000 and COP 18000 for children (approximately)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Pet deposit: COP 100000 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards and cash.

Property registration number 58848

Also known as

Masaya Hostel San Agustin
Masaya San Agustin San Agustin
Masaya San Agustin Hostel/Backpacker accommodation
Masaya San Agustin Hostel/Backpacker accommodation San Agustin

Frequently asked questions

Does Masaya San Agustin offer free cancellation for a full refund?
Yes, Masaya San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Masaya San Agustin?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Masaya San Agustin on 11 February 2023 start from €47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Masaya San Agustin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Masaya San Agustin?
Yes, dogs stay free, with a limit of 1 per room. A deposit of COP 100000 per stay is required. Food and water bowls are available.
Is parking offered on site at Masaya San Agustin?
Yes, there's free self parking.
What are the check-in and check-out times at Masaya San Agustin?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Masaya San Agustin and nearby?
Have fun during the warmer months with activities such as hiking. Relax in the hot tub or enjoy the use of other amenities, which include spa services and a garden.
Are there restaurants at or near Masaya San Agustin?
Yes, there's an on-site restaurant. Nearby restaurants include Italiano (14-min walk), Altos de Yerbabuena (2.1 mi) and El Descanzo (3.8 mi).
Does Masaya San Agustin have any outdoor private spaces?
Yes, every room features a balcony.







Staff & service




Property conditions & facilities




6/10 Good

To begin, I did not stay on this property so I can’t give it a bad or good review. I booked to stay here and due to bad weather conditions our plane had to turn back around to Bogota without landing. It was disappointing when Expedia staff could not get ahold of anyone in the hotel to ask for a partial refund due to the circumstances. Expedia stated they reached out multiple times without success.
Daniela, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente en todos los sentidos
Gabriel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Breathtaking Hotel
Fantastic place, very nice and breathtaking views. Strongly recommend for anyone visiting the area. The weather is perfect, not cold or hot. The food is delicious and have a good variety. Very short distance by car to the archaeological park and main town.
MARIO, 1-night family trip
Verified guest review

10/10 Exceptional

CLEAN !!! pretty and the view is beutifull !!!
2-night romance trip
Verified Expedia guest review

8/10 Very good

Cabaña had incredible view of the canyon and was open and airy. I slept incredibly well. Some people might be challenged to climb and descend the stairs as the bed is on a second level and the stair way is steep.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicolas, 3-night trip
Verified guest review

10/10 Exceptional

Great experience!
Absolutely amazing. Resort style living in the outskirts of colombia
Kimberly, 1-night trip
Verified guest review

10/10 Exceptional

Jesus, 2-night trip
Verified guest review

10/10 Exceptional

San Agustin Sublime
Gorgeous place! Best in San Agustin. Superb views! Fun place.
David, 1-night romance trip
Verified guest review

10/10 Exceptional

St Agustin Bliss
Outstanding place! Even the locals acknowledge it’s beauty and scenic view! Great main hall, excellent breakfast, comfortable, lots of lovely birds around.
David, 2-night romance trip
Verified guest review