Andino Hotel

Photo gallery for Andino Hotel

Primary image
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
32-inch LED TV with cable channels, computer monitors, printers

Overview of Andino Hotel

Andino Hotel

3.0 star property
3-star hotel with winery, near Historic Sanctuary of Machu Picchu

8.2/10 Very good

84 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Calle Wiñay Wayna Mza C Lte 16, Las Orquideas, Machu Picchu, Cusco, 08680
Main amenities
  • Daily housekeeping
  • Winery
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Separate dining area
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Machu Picchu Station - 3 min walk
  • Airport shuttle (surcharge)

About this property

Andino Hotel

A great choice for a stay in Machu Picchu, Andino Hotel features a winery and offers an airport shuttle (available 24 hours) for USD 20 per vehicle. Free perks include WiFi and buffet breakfast daily between 5 AM and 8:30 AM. Also, this hotel is within a 15-minute walk of Aguas Calientes Hot Springs. Fellow travellers like the helpful staff and WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from noon until 11:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 9 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5 AM–8:30 AM
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Hot springs nearby
  • Winery tours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Spa services
  • Winery on site

Languages spoken

  • English
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cash deposit: USD 60.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon checkout to residents of Peru regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Administrative fee: USD 6 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (roundtrip. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Hot springs access available from 5:00 PM to 8:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Andino Hotel Hotel
Andino Hotel Machu Picchu
Andino Hotel Hotel Machu Picchu

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

From start to finish, the staff was super nice and accommodating. The room was clean, the beds comfortable, the shower had great pressure, and the breakfast was good.
Priscilla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful and friendly staff. Went out of their way to help.
Swati, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

great experience!
I had an awesome stay at this hotel. the people working were super nice and accommodating (Esmerelda and a man whose name I didn't catch) - they met me at the train station & walked me to the hotel, helped me with the AC when I couldn't figure it out & let me leave my bags after check out when I went to Machu Picchu. the hotel was very reasonable & breakfast was good. I would 100% stay here again and recommend it to friends.
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Staff was very helpful and friendly.
Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly and convenient
Clean convenient friendly hotel. We would have liked a room with a window. The stairs were a bit awkward.
Ellen, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

The hotel contacted me to offer to pick us up from the train station when we arrived, which that didn't happen. Once we finally made it to the hotel I told them we were looking for them and the receptionist brushed it off and simple said "We didn't make it because we were short staffed." We got to our room and my bed was full of hairs and the sheets were dirty. I did not unpack anything because I was scared there wou
Michelle, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good enough for the price
Just a place to rest your head. Nothing special. Breakfast was was a simple one but it was constantly replentished. Service and staff were good.
luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review