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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

JR-EAST HOTEL METS SHIBUYA

3.5-star3.5 stars
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002, Japan

3.5-star hotel with restaurant, near Shibuya Crossing
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Super modern, incredible service and unbeatable location! Perfect hotel in the more…Aug 13, 2019
  • Positives Nice room with a very comfortable bed and excellent wi-fi very close to the…May 1, 2018

JR-EAST HOTEL METS SHIBUYA

  • Superior Single Room, Smoking (Maximum occupancy 1 adult)
  • Superior Double Room, Smoking (Maximum occupancy 1 adult)
  • Superior Double Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Twin Room, Smoking (Maximum occupancy 1 adult)
  • Premium Single Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Single Room, Smoking (Maximum occupancy 1 adult)
  • Premium Double Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Double Room, Smoking (Maximum occupancy 1 adult)
  • Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Twin Room, Smoking (Maximum occupancy 1 adult)
  • Premium Green Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Single Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Single Room, Smoking (Maximum occupancy 2 adults)
  • Superior Double Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Double Room, Smoking (Maximum occupancy 2 adults)
  • Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Twin Room, Smoking (Maximum occupancy 2 adults)
  • Premium Single Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Single Room, Smoking (Maximum occupancy 2 adults)
  • Premium Double Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Double Room, Smoking (Maximum occupancy 2 adults)
  • Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Twin Room, Smoking (Maximum occupancy 2 adults)
  • Premium Green Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

What’s around JR-EAST HOTEL METS SHIBUYA

Landmarks

  • In Shibuya
  • Shibuya Crossing - 10 min walk
  • Yoyogi Park - 28 min walk
  • Meiji Jingu Shrine - 32 min walk
  • Roppongi Hills - 33 min walk
  • Tokyo National Olympic Stadium - 36 min walk
  • Tokyo Midtown - 41 min walk
  • Shinjuku Gyoen National Garden - 43 min walk

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Ebisu Station - 13 min walk
  • Shinsen Station - 16 min walk
  • Daikan-yama Station - 16 min walk
  • Shibuya Station - 9 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 20 min walk

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
Working away
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

JR-EAST HOTEL METS SHIBUYA’s small print

Also known as

  • JR-EAST HOTEL METS
  • JR-EAST METS SHIBUYA
  • JR-EAST METS
  • Jr East Mets Shibuya Tokyo
  • JR-EAST HOTEL METS SHIBUYA Hotel
  • JR-EAST HOTEL METS SHIBUYA Tokyo
  • JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Covered self parking costs JPY 2000 per night with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JR-EAST HOTEL METS SHIBUYA

  • Does JR-EAST HOTEL METS SHIBUYA offer free cancellation for a full refund?
    Yes, JR-EAST HOTEL METS SHIBUYA does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at JR-EAST HOTEL METS SHIBUYA?
    Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
  • Are pets allowed at JR-EAST HOTEL METS SHIBUYA?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JR-EAST HOTEL METS SHIBUYA?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near JR-EAST HOTEL METS SHIBUYA?
    Yes, there's an onsite restaurant. Nearby restaurants include CAFFE VELOCE (1-min walk), Cafe de CRIE (3-min walk), and Bar Ishinohana (4-min walk).

Recent reviews

Fabulous 8.8 From 951 reviews

Very Good 8.0
Clean and comfortable base to explore Tokyo
Hotel room was clean and comfortable. Room was a good size. Quick and easy breakfast in bar downstairs also useful to get the day underway. Located right above JR rail Shibuya station so excellent access to Yananote line etc. Good value.
ieRomance trip
Exceptional 10.0
Comfortable stay at Hotel Mets Shibuya
Lovely stay. Convientely locates in Shibuya but a few minutes walk away from all the crazy hustle and bustle. Hotel is connected to the subway which is very convenient. Would recommend and stay here again.
ieBusiness trip
Exceptional 10.0
Excellent
Sally, ieOther trip
Exceptional 10.0
Great Location, Power Shower
Nice spacious room. Fantastic strong shower. Excellent Location. Due to Corona buffet breakfast was stopped. I do not think the replacement choice was great, 4/10.
Freddy, jp3 night business trip
Exceptional 10.0
Very clean, great location to explore Shibuya area and also get train. Super easy to get Narita express. Paid 1000 yen to access our room an hour and half earlier than listed check in.
au2 night trip
Exceptional 10.0
Great location! Clean, friendly staff. Lots of complimentary amenities (face wash, shaver, hair comb)
Kate, au5 night trip
Exceptional 10.0
Good stay
Hotel is very accessible to shibuya station and the cleanliness and size of the room is good too. Will be back (:
gb4 night trip
Very Good 8.0
Quite and amazing location
We stayed at the 14 floor on a queen bedroom. The room was very small and we had to be ingenious dealing with 2 big luggages and 2 duffles but considering the low price i paid during the holidays and the perfect location I would chose it again and again. Some mentioned staff doesn’t speak English but it not true. They speak very well. And yes there are construction in the area but it’s because of the Tokyo Olympics 2020. The area is amazing. Shopping and food on stereoids. Truly tokyo. I loved Shibuya more than any other districts and i have seen them all from Setagaya to Ginza and more.
Francesco, us10 night trip
Very Good 8.0
Great West Tokyo Location
The hotel was exactly as advertised. The rooms are very clean but small (even with a deluxe room). The hotel is very quiet even though it is adjacent to the train tracks (we were on the 7th floor). The service was friendly but as warned, the clerks are not fluent in English. However, we were able to check-in and out efficiently and exchange money. The location is the big attraction for this hotel. You never have to go outside to reach the Narita Express or the Tokyo Subway. Shibuya Crossing and the Shibuya Stream building are a short walk away. We did not try the hotel restaurant, but the chain coffee shop across from the front street entrance of the hotel is a fine, quick, budget breakfast option. We stayed in December 2019 and the disruptive construction in the area (mentioned in earlier reviews) was finished.
us3 night family trip
Exceptional 10.0
Everything is great!
Lindsay, us2 night family trip

JR-EAST HOTEL METS SHIBUYA

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