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Hotel Roc Meler

4.0 star property
Canillo ski hotel with spa and free ski shuttle

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Hotel Roc Meler

Photo gallery for Hotel Roc Meler

Pub
Terrace/patio
Porch
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Overview of Hotel Roc Meler

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

View all photos for Quadruple Room (3 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Quadruple Room (3 Adults + 1 Child)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (4 Adults)

Premium bedding, minibar, in-room safe, desk

Quadruple Room (4 Adults)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room (3 Adults)

Triple Room (3 Adults)

Triple Room (3 Adults)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • Grandvalira Ski Area - 1 min drive
  • Caldea Spa - 15 min drive
  • Pyrenees Andorra Shopping Centre - 16 min drive

Getting around

  • La Seu d'Urgell (LEU) - 65 min drive
  • Barcelona El Prat Airport (BCN) - 90.5 miles/145.6 km
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porte-Puymorens Station - 42 min drive
  • Burton's Station - 44 min drive
  • Free ski shuttle

Restaurants

  • Abarset Nou - 9 min drive
  • Arrosseria - 18 min drive
  • Bar El Mirador De Quer - 10 min drive
  • Xocolatí - 9 min drive
  • Trattoria Pasta che Vuoi - 18 min drive
Map

About this property

Hotel Roc Meler

Hotel Roc Meler features a free ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. Guests can visit the spa to indulge in sports massages, facials or body scrubs, and La Cabana serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a hot tub. Ski passes, storage, rentals and lessons are also available.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 15 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Off-site

  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Free ski shuttle
  • Ski passes
  • Skiing lessons
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in public areas

Ski

  • Free ski shuttle
  • Ski passes
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Cabana – This restaurant serves breakfast, lunch and dinner.
Dagda Irish Pub – On-site pub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 10 per person, per night

Renovations and closures

This property is closed from 5 November 2023 to 9 November 2023 (dates subject to change).
The following facilities or services will be unavailable from November 12 2023 to November 16 2023 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Sauna
  • Shuttle services
  • Ski facilities
  • Spa
  • Spa/Beauty services
  • Hot tub

Parking

  • Covered self-parking costs EUR 15 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number L-712224-A

Also known as

Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Frequently asked questions

Is Hotel Roc Meler currently open?
This property is closed from 5 November 2023 to 9 November 2023 (dates subject to change). The following facilities or services will be unavailable from November 12 2023 to November 16 2023 (dates subject to change):
  • One of the bars/lounges
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Sauna
  • Shuttle services
  • Ski facilities
  • Spa
  • Spa/Beauty services
  • Hot tub
Does Hotel Roc Meler offer free cancellation for a full refund?
Yes, Hotel Roc Meler does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Roc Meler?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hotel Roc Meler?
Yes, there's an indoor pool and a children's pool. One of the swimming pools will be unavailable from November 12 2023 to November 16 2023 (dates subject to change).
Are pets allowed at Hotel Roc Meler?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Roc Meler?
Yes. Self-parking costs EUR 15 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Roc Meler?
You can check in from 2 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Roc Meler and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Roc Meler also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Roc Meler?
Yes, there's an on-site restaurant, La Cabana. One of the dining venues will be unavailable from 12 November 2023 to 16 November 2023 (dates subject to change).
What's the area around Hotel Roc Meler like?
Hotel Roc Meler is a short 1-minute walk from Grandvalira Ski Area and 15 minutes' walk from TC8 Canillo Ski Lift.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Katherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic,awesome food and staff
Daren, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Don't ask for tap water...
I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.
I, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

miguel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SANTI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHRISTIAN, 1-night trip
Verified Hotels.com guest review