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Mussaenda - Arenal
Mountain hotel with outdoor pool, near Arenal Natura Ecological Park
- Free WiFi in lobby and free parking
- Collect stamps
- Price Guarantee
From
€82
Restrictions related to your trip
Costa Rica may have travel restrictions in place due to COVID-19.
9.2.Superb.48 verified Hotels.com guest reviews
Muy familiar, excelente atención. Lo recomiendo para volver
Aug 31, 2020
The receptionist Cecila was very kind and helpful. Provided restaurant recommendations.…
Mar 16, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Contactless check-in is available
- Guests are provided with free hand sanitizer
Guests rated location
Safe17 positive mentions
Quiet15 positive mentions
- Free parking
- Pool
- Free WiFi
- Pet-friendly
- Airport transfer
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 5 smoke-free guestrooms
- Daily housekeeping
- Outdoor pool
- Airport shuttle
- Terrace
- Air conditioning
For families
- Children's pool
- Refrigerator
- Private bathroom
- Television
- Free toiletries
- Garden
What’s around
- In a national park
- Arenal Volcano - 39 min walk
- Arenal Natura Ecological Park - 1 min walk
- Ecotermales Fortuna - 28 min walk
- Arenal Volcano National Park - 3.1 mi / 5 km
- La Fortuna Waterfall - 5.3 mi / 8.6 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Double Room, Terrace
- Standard Double Room, Terrace
Location
- In a national park
- Arenal Volcano - 39 min walk
- Arenal Natura Ecological Park - 1 min walk
What’s around
Landmarks
- In a national park
- Arenal Volcano - 39 min walk
- Arenal Natura Ecological Park - 1 min walk
- Ecotermales Fortuna - 28 min walk
- Arenal Volcano National Park - 3.1 mi / 5 km
- La Fortuna Waterfall - 5.3 mi / 8.6 km
- Lake Arenal - 6.7 mi / 10.8 km
- Mistico Arenal Hanging Bridges Park - 8.3 mi / 13.4 km
Getting around
- Juan Santamaria Intl. Airport (SJO) - 131 min drive
- La Fortuna (FON-Arenal) - 11 min drive
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
- Theme park shuttle (surcharge)
At a glance
Hotel size
- This hotel has 5 rooms
- This hotel is arranged over 1 floor
Arriving/leaving
- Check-in time 2:00 PM-8:00 PM
- Check-out time is noon
Restrictions related to your trip
- Costa Rica may have travel restrictions in place due to COVID-19.
Special check in instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.
Required at check in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs only)*
- Restrictions apply*
- 1 per room (up to 22 lbs)
Internet
- Free WiFi in public areas
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Things to do
- Outdoor pool
- Children's pool
- Spa tub
Working away
- One meeting room
Services
- Tours/ticket assistance
- Laundry facilities
Facilities
- Garden
- Terrace
Accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board (on request)
Things to enjoy
- Furnished balcony
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 32-inch LED TV
- Cable TV channels
Stay connected
- Desk
Food and drink
- Refrigerator
More
- Daily housekeeping
Small print
Also known as
- Mussaenda Hotel Gardens La Fortuna
- Mussaenda - Arenal Hotel
- Mussaenda - Arenal La Fortuna
- Mussaenda - Arenal Hotel La Fortuna
- Mussaenda Hotel Gardens
- Mussaenda Gardens
- Mussaenda Hotel Gardens
Optional extras
Pets are allowed for an extra charge of USD 10 per pet, per night
Airport shuttle service is offered for an extra charge of USD 340 per vehicle (roundtrip)
Area shuttle and theme park shuttle service is offered for an extra charge
Policies
For details on pet restrictions, contact the property at the number on the booking confirmation.
Pool access available from 10 AM to 10 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
Mandatory fees
Deposit: USD 100.0 per stay
Pet deposit: USD 50 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Mussaenda - Arenal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 10 PM.
- Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 10 per pet, per night, and there's also a deposit of USD 50 per stay.
- You can check in from 2:00 PM - 8:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes. Nearby restaurants include Altamira (7-min walk), Benedictus (14-min walk), and Restaurante Mi Casa (3.1 mi).
- Yes, an airport shuttle is available. The charge is USD 340 per vehicle roundtrip.
- Mussaenda - Arenal has an outdoor pool and a spa tub, as well as a garden.
9.2.Superb.48 verified Hotels.com guest reviews
- 10.0.Exceptional
The staff were so friendly and flexible with our check in time when we experienced a major delay! The property is beautiful!!
Kristina, 1 night romance trip, Feb 23, 2020
Verified Expedia guest review
- 10.0.Exceptional
Excellent service, friendly staff, Great location. Very nicely maintained gardens
7 night family trip, Feb 14, 2020
Verified Expedia guest review
- 10.0.Exceptional
Cecilia was very accommodating and friendly. I had to leave very early the first morning before breakfast start time, so they brought me food the night before so I’d have something in my stomach before departing on my adventure. This is a small family owned hotel so there is no entertainment or lobby full-time person, but you can contact them by email or text if you need something and they will assist you. A complete and very nice breakfast is served on site but there is no kitchen so you need to go out for lunch or dinner and it is about a 10 min drive to downtown. If you have a car or pick-up shuttles to your activity, and you want a nice and quiet place to stay, away from the hectic of downtown, this is the place to stay. They have a very nice pool and jacuzzi and a great vegetation. Thank you very much Cecilia and staff!
3 night trip, Feb 12, 2020
Verified Expedia guest review
- 10.0.Exceptional
Very nice property. Very clean and tidy. Small # of rooms which is nice. Staff was excellent. Would stay there again and recommend to anyone!!
3 night trip, Feb 4, 2020
Verified Orbitz guest review
- 8.0.Very Good
Everything was perfect. The only thing is why I did not say excellent is because according to Expedia when I booked I was under the impression that the breakfast was included, but we were charged $8 per person per day. Not a big deal but somehow it is frustrating that the advertising is with breakfast and then you are charged. Special thanks to Cecilia for all her service and kindness.
3 night family trip, Feb 2, 2020
Verified Expedia guest review
- 8.0.Very Good
Very nice property and rooms. Staff was very friendly and Cecelia in particular was great! Very quiet location.
JaniceandLarry, 2 night romance trip, Jan 27, 2020
Verified Expedia guest review
- 10.0.Exceptional
This is a very nice property with a beautiful garden. The location is perfect for exploring the Arenal area. The staff is extremely friendly and super helpful. We enjoyed our stay very much.
Ali, 1 night romance trip, Jan 25, 2020
Verified Expedia guest review
- 10.0.Exceptional
The facility is private owned and properly managed. They have the most beautiful fluffy dog called Luna, who is so sweet. I did a solo trip to Costa Rica for mt 30th birthday. I wanted a nice spot andnsome quiet time and Mussaenda was the perfect location. It is veey secluded and jist breathtaking. The staff is so friendly too. Thank you Cecelia for calling the restaurant nearby and letting them know it was my birthday. It was really special. When I visit Costa Rica again, I'll definitely be staying at this location.
4 night trip, Jan 16, 2020
Verified Expedia guest review
- 8.0.Very Good
great customer service, clean and nice hotel!!
Erick, 1 night family trip, Jan 16, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Just minor details need to be taken care of. There were 2 coffee cups while the reservation was for 3 people. There were some visible hair on the lavatory sink, bed, and hairdryer. For the rest, the place is great and the staff is very kind.
1 night family trip, Dec 27, 2019
Verified Expedia guest review
