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Polo Orchid Resort Cherrapunjee

Photo gallery for Polo Orchid Resort Cherrapunjee

Balcony
Outdoor pool
Outdoor pool
Outdoor pool
Dew Drop Cottage | Terrace/patio

Overview of Polo Orchid Resort Cherrapunjee

Polo Orchid Resort Cherrapunjee

3.0 star property
3-star resort in Shillong with outdoor pool and restaurant

7.8/10 Good

7 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
The price is €136
Price available on 08/02/2023
Map
Mawsmai-Nongthymmai, Sohra, Nohsngithiang Falls, Mawsmai Elaka, Shillong, Meghalaya, 793108

Room options

About this area

Getting around

  • Sylhet (ZYL-Osmani Intl.) - 174 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Victual Restaurant - 5 min drive
  • Avron Restaurant - 7 min drive
  • Halari Restaurant - 7 min drive
  • Vibggyor - 7 min drive
  • Gemi’s Indian Cuisine - 7 min drive

About this property

Polo Orchid Resort Cherrapunjee

A great choice for a stay in Shillong, Polo Orchid Resort Cherrapunjee offers an airport shuttle (available 24 hours). You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 23 units

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Arcade/games room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: INR 3244
  • Christmas Eve (24 December) gala dinner per child: INR 2595 (from 8 to 18 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 3539
  • New Year's Eve (31 December) gala dinner per child: INR 3539 (from 8 to 18 years old)
  • Valentine's Day (14 February) gala dinner per adult: INR 2359
  • Valentine's Day (14 February) gala dinner per child: INR 2359 (from 8 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of INR 4500 per vehicle

Children & extra beds

  • Rollaway beds are available for INR 1999.0 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

POLO ORCHID RESORT
Polo Orchid Cherrapunjee
POLO ORCHID
Polo Orchid Resort Cherrapunjee Meghalaya
POLO ORCHID RESORT CHERRAPUNJEE Resort
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID RESORT CHERRAPUNJEE Resort Shillong

Frequently asked questions

Does Polo Orchid Resort Cherrapunjee offer free cancellation for a full refund?
Yes, Polo Orchid Resort Cherrapunjee does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Polo Orchid Resort Cherrapunjee?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at Polo Orchid Resort Cherrapunjee on 8 February 2023 start from €136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Polo Orchid Resort Cherrapunjee?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Polo Orchid Resort Cherrapunjee?
Yes, there's an outdoor pool.
Are pets allowed at Polo Orchid Resort Cherrapunjee?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Polo Orchid Resort Cherrapunjee?
Yes, there's free self parking.
Is an airport shuttle service offered by Polo Orchid Resort Cherrapunjee?
Yes, an airport shuttle is available. The charge is INR 4500 per vehicle.
What are the check-in and check-out times at Polo Orchid Resort Cherrapunjee?
You can check in from 2 PM - midnight. Check-out time is 10 AM. Express check-in is available.
What is there to do at Polo Orchid Resort Cherrapunjee and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include an arcade and a picnic area. Polo Orchid Resort Cherrapunjee also has a garden.
Are there restaurants at or near Polo Orchid Resort Cherrapunjee?
Yes, there's an on-site restaurant. Nearby restaurants include Avron Restaurant (2.6 mi), Halari Restaurant (2.7 mi) and Vibggyor (2.7 mi).

Reviews

7.8

Good

8.3/10

Cleanliness

7.1/10

Staff & service

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic stay in Cherrapunji...!
Booked a trip for my parents to visit Assam and Meghalaya. As part of that trip, we booked this hotel in Cherrapunji for them for 3 nights. They couldn't have been happier. From the hospitality of the chef to the comfort and views of the dew drop room, they loved every aspect of their stay. Would highly recommend the hotel. You get what you pay for in this case...!
Sean, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It was good to stay. Internet service must be improved. Hot water must be available 24 hours in the room toilet .
Milan, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Madhuvan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

AVERAGE STAY
ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.
Verified Expedia guest review

8/10 Very good

The location is excellent.Hotel Staff quality should be improve. Breakfast items should be increase. Other then that no comment
Verified Expedia guest review

6/10 Good

Overpriced for the quality, service & location
Verified Hotels.com guest review