Jaya House River Park

Photo gallery for Jaya House River Park

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2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
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Overview of Jaya House River Park

Jaya House River Park

5.0 star property
Luxury hotel with 2 outdoor pools, near Royal Garden

10.0/10 Exceptional

101 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is €161
Price available on 22/07/2022
Map
River Road, Treang Village, Slar Kram Commune, Siem Reap, Siem Reap, 17000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a provincial park
  • Angkor Wat - 27 min walk
  • Pub Street - 27 min walk
  • Angkor National Museum - 2 min drive
  • Royal Garden - 2 min drive
  • Angkor Archaeological Park - 3 min drive
  • National Road 6 - 3 min drive
  • Wat Damnak - 8 min drive
  • Siem Reap Art Center Night Market - 8 min drive
  • Angkor Night Market - 8 min drive
  • Cambodian Cultural Village - 10 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 18 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle

About this property

Jaya House River Park

Jaya House River Park offers a free airport shuttle (available 24 hours) and puts you within a 10-minute drive of Angkor Wat and Pub Street. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a steam room. The helpful staff and WiFi get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 12
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free local shuttle
  • Supervised childcare (surcharge)
  • Baby bath

What to do

  • Helicopter/aeroplane tours
  • Canoeing
  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing nearby
  • Waterskiing nearby
  • Zip-lining nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • 2 outdoor pools
  • Art gallery on site
  • Shopping centre on site
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

River Park Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 59.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children under 6 years old are not allowed in the swimming pool without adult supervision
  • Guests under 5 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel Siem Reap

Frequently asked questions

Overall score and ratings

10.0

Exceptional

9.9/10

Cleanliness

10.0/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

MARTIN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay
Christian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A Great Hotel With Excellent Service
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff kindness and attention to detail
Sarah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel
I never bother to give hotel reviews, but I had to this time. This is probably the best hotel I have ever stayed at! Perhaps I'm biased because I got to stay at a 5-star hotel at 3-star prices--but that's also part of what's so remarkable for this hotel: despite having far less revenue than they are used to, due to the lack of tourism during the pandemic, they haven't cut corners in the slightest. The service was impeccable, the room spacious and perfect, and the grounds ever-tasteful and immaculate. Don't give it a second thought--book this hotel now.
Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Logan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and beautiful hotel!
Cai, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jorge, 5-night trip
Verified Expedia guest review

8/10 Very good

Very nice hotel with awesome staff and very caring owner. The rooms are spacious and the overall Ambiente is very pleasing. Liked the stay very much with minor criticism on interrupted sleep due to 5 am pool service being extremly loud and mosquitoes being able to enter the room due to reasonable gaps of doors, especially the one to the terrace. Overall, value is great!
Carsten, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely one of the best hotels I ever stayed. The staff is incredible. Super friendly and they really care about you, which shows in all the details. Facilities are amazing. And the vibe is so relaxing. Can’t recommend this enough. And not only is the hotel and experience fabulous, they also care about the community and the planet. They hire people who otherwise might not get the opportunity, they are free of single plastic use. Oh, and wifi is good, so you can even do a ‘workaction’ from here
1-night trip
Verified Hotels.com guest review