Hotel Tengri

Photo gallery for Hotel Tengri

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hotel Tengri

Hotel Tengri

3.5 star property
3.5-star hotel in Nur-Sultan with 2 restaurants and bar/lounge

8.2/10 Very good

23 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Mailina Street 1A, Nur-Sultan, 010000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Conference centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Mini-fridge
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 2 min drive
  • Palace of Peace and Reconciliation - 6 min drive
  • EXPO 2017 - 23 min drive

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 28 min drive
  • Astana Railway Station - 23 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Tengri

Hotel Tengri offers an airport shuttle (available 24 hours) for KZT 4000 per vehicle one way. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. The WiFi and location get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages spoken

  • English
  • Russian
  • Turkish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 4000 per vehicle (one way)
  • Late check-in between 5:00 PM and 10:00 PM can be arranged for an extra charge of 60 per cent of room rate

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for KZT 4000.0 per day
  • Rollaway beds are available for KZT 4000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Tengri Hotel
Hotel Tengri Nur-Sultan
Hotel Tengri Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

I needed the particular location, and the price was unbeatable in the area. Breakfast was awesome, and the staff was very helpful. Wi-Fi reception was very poor in the room though, had to do calls in lobby or in a hallway. The room could use some renovation in the bathroom.
Evgeny, 6-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Spacious clean room. Great view over the city as our room was on the 10th floor. Breakfast buffet was good and tasty, WiFi in the room worked fine. Friendly service. Would stay again.
Meelis, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Cold fried eggs cold breakfast clinicle white dinning room
4-night trip
Verified Expedia guest review

6/10 Good

Cold room
They got cold rooms with big windows, for use only on summertime. Our trip was on November, even heater didn’t help. And it was ‘big’ problem to change room on another one.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Recption
Very helpfull recption staff went out of her way to sort out train tickets . Nice buffet breakfast
Gary, 2-night trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Good a/c and bathroom. Handy to cathedral and mosque but a long way from the CBD. Ok breakfast but not served hot enough. Supermarket across the road.
Richard, 10-night trip
Verified Expedia guest review

6/10 Good

Breakfast is good. Reasonable price. Close to downtown
5-night trip
Verified Orbitz guest review