Choose dates to view prices

Hyatt Centric Gran Via Madrid

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Junior Suite | View from room

Overview of Hyatt Centric Gran Via Madrid

Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with 2 bars/lounges, near Gran Via Street

9.2/10 Superb

594 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Gran Via 31, Madrid, Madrid, 28013

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 12 min walk
  • El Retiro Park - 19 min walk
  • Prado Museum - 19 min walk
  • Plaza de Santa Ana - 6 min drive
  • Puerta de Alcala - 3 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 9 min drive
  • WiZink Center - 4 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 23 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Gran Via Station - 2 min walk
  • Callao Station - 2 min walk
  • Santo Domingo Station - 5 min walk

Restaurants

  • Artemisa - 2 min walk
  • Five Guys - 2 min walk
  • Valverde - 2 min walk
  • Takos Al Pastor - 2 min walk
  • Tapa Tapa - 2 min walk

About this property

Hyatt Centric Gran Via Madrid

When you stay at Hyatt Centric Gran Via Madrid, you'll be in a fantastic location, only a five-minute walk from Gran Via Street and Puerta del Sol. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hielo y Carbon, which serves international cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, a terrace and a garden. Fellow travellers love the comfortable beds and central location. The property is only a short walk to public transportation: Gran Via Station is steps away and Callao Station is 2 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2121 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hielo y Carbon – This restaurant specialises in international cuisine.
Jardin de Diana – On-site rooftop bar. Open daily.
Ondas Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Does Hyatt Centric Gran Via Madrid offer free cancellation for a full refund?
Yes, Hyatt Centric Gran Via Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Centric Gran Via Madrid?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on 12 February 2023 start from €220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Centric Gran Via Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Centric Gran Via Madrid?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Hyatt Centric Gran Via Madrid?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?
You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hyatt Centric Gran Via Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) is nearby.
What is there to do at Hyatt Centric Gran Via Madrid and nearby?
Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hyatt Centric Gran Via Madrid?
Yes, Hielo y Carbon offers international cuisine. Nearby restaurants include Rodilla (3-min walk), Pizza Al Cuadrado (3-min walk) and 100 Montaditos (3-min walk).
What's the area around Hyatt Centric Gran Via Madrid like?
Hyatt Centric Gran Via Madrid is a short 2-minute walk from Gran Via Station and 5 minutes' walk from Puerta del Sol. Travellers say that the local area is very central perfect for shopping.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

SALVADOR, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, location, and experience
Also stayed at the cr7 next door and this was a major upgrade. The room service food wasn’t great, but the room was much better, more private bathroom, much larger room, quieter, and overall more comfortable. Nice lobby bar and only one step to access the lobby/elevators. We’ll worth the extra $.
Laurie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

yaakov, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moshe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guy
Very nice hotel perfect location and very nice staf
Guy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place in Madrid Centro
A great hotel to stay in Madrid center. Located in Gran Via, very close to Callao, steps from Puerta del Sol, Calle Mayor and all the interesting points. The staff were courteous, very friendly and professional Great buffet, many choices. Highly recommended
Carlos, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place in Madir
Great place to stay in the center of Madrid. Very nice hotel, very comfortable, great rooms, very nice bathroom. Breakfast was a good way to start the day, with plenty of choices The front desk and everyone there were very kind and polite
Carlos, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location .. Beautiful facility.. Great staff ..
Verified Expedia guest review

8/10 Very good

Very good location. Room was very good. For a premium room - looking onto another building with tenants just a few feet away - not what i consider premium. Nor did i like the "upgrade sell" when i arrived - of course with a better view for more money.
Leonard, 7-night romance trip
Verified Expedia guest review