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All properties in Yellowknife, Northwest Territories, Canada

Chateau Nova Yellowknife

3-star hotel in Yellowknife with restaurant and bar/lounge

  • Free WiFi and free parking
From
€118

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8.4.Very Good.
  • We stayed at this hotel for a staycation in Yellowknife. On the last day of our 2 night…

    Mar 26, 2021

  • It was a good value stay at the Nova. I like the historic pictures of YK that addorn the…

    Dec 27, 2020

See all 374 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Convenient
Easy parking
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • 24-hour front desk

For families

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Northern Frontier Visitors Center - 1 min walk
  • Prince of Wales Northern Heritage Centre - 4 min walk
  • Yellowknife Veterans Memorial - 4 min walk
  • Prelude Lake Territorial Park - 20.6 mi / 33.1 km
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Refrigerator & Microwave
  • Room, 2 Queen Beds, Refrigerator & Microwave
  • Executive Apartment, 1 Bedroom, Kitchen

Location

  • Northern Frontier Visitors Center - 1 min walk
  • Prince of Wales Northern Heritage Centre - 4 min walk
  • Yellowknife Veterans Memorial - 4 min walk

What’s around

Landmarks

  • Northern Frontier Visitors Center - 1 min walk
  • Prince of Wales Northern Heritage Centre - 4 min walk
  • Yellowknife Veterans Memorial - 4 min walk
  • Prelude Lake Territorial Park - 20.6 mi / 33.1 km

Getting around

  • Yellowknife, NT (YZF) - 5 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Conference space
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Chateau Nova Hotel Yellowknife
  • Chateau Nova Yellowknife
  • Chateau Nova Yellowknife Hotel
  • Chateau Nova Hotel
  • Chateau Nova
  • Chateau Nova Yellowknife Hotel
  • Chateau Nova Yellowknife Yellowknife
  • Chateau Nova Yellowknife Hotel Yellowknife

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between CAD 10 and CAD 18 for adults, and CAD 10 and CAD 18 for children (approximately)

Pets are allowed for an extra charge of CAD 35 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Chateau Nova Yellowknife does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome. There's a charge of CAD 35 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 5:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Taste of Saigon (6-min walk), Red Apple (6-min walk), and A&W (6-min walk).
  • Yes, a free airport shuttle is available.
8.4.Very Good.
  • 6.0.Good

    There was hair in the bath tub and on the bathroom counter

    1 night trip, Dec 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    It was ok overall. There was a couple of issues at first, but it got resolved

    Jack, 5 night business trip, Nov 15, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Our room was disgusting. There was crud all over the floor, the counters weren’t clean or wiped down. We had to switch rooms. We were given the option of two other rooms. They were both also filthy but we chose the better of the two. The curtains in the bedroom were broken, the curtains in the living room were broke, there was food all over the sink plugs and dried food in the sinks. The fridge leaked water all over the room. It was so gross!! We had paid for three nights ahead of time on Expedia. After two nights we had to leave unexpectedly and head home. Expedia has no problem refunding me but needed the hotel to grant the refund to Expedia so Expedia could refund me and the hotel refused. Also, this hotel is the main self isolation hub for people coming back from Alberta and they did not have any signs up or notice so people checking into the hotel could wear a mask and be prepared to be more vigilant. Honestly, the worst hotel I have ever stayed in. Completely not okay to not provide a discount considering the filth of the rooms OR to not refund our money when we didn’t stay for the last night because of a family emergency. Do not recommend to anyone!!!!

    Kristen, 3 night family trip, Oct 1, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    I liked that the room was clean and very quiet. The washer and dryer were a plus. I didn't like that the restaurant only opened 8 am for breakfast, that is the time people usually are on the road. The beds are too soft and the pillows are a neck breaker.

    4 night family trip, Sep 21, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Nice new building. Spacious room. The restaurant service was a little slow, but they were also busy with meal delivery in the hotel.

    1 night romance trip, Sep 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Disappointed

    When i walked into the lobby, i made eye contact with a guy behind the desk. No welcome to Nova, my coworker can assist you. He turned and walked away. The coworker was behind a post so couldn't see her. Bedding was very disappointing. One pillow was shredded and stained. Requested to have the whole bed remade. This was very quickly done. Later, when i pulled down the covers, the right hand side of the fitted sheet was worn and pilling. I checked out the next morning early. I reccomend housekeeping place an order for bedding. Hotels make money by heads in beds. First impressions are very important. I stayed at another hotel for 2 more nights, a lost of $400. I am sure Nova will investigate into my concern. I may have been that one person where everything goes wrong during their stay. I admit, i was disappointed. Thank-you.

    1 night trip, Sep 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and staff very hospitable in these trying pandemic times! Thank you!

    Kumar, 1 night family trip, Sep 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good quality well appointed and clean rooms as expected from the nova, front desk service also helpful and efficient. In terms of facilities you can't fault it in Yellowknife. However there were some causes for concern. This hotel is being used to house people under covid-19 isolation and non-isolating guests such as ourselves are staying in adjacent rooms which made us very uncomfortable. These people are not isolating effectively and putting us at risk. You have potential covid carriers on the same floor as regular customers, served by the same cleaning & room service staff. Extra security guards posted at elevator exits noting our arrival and departure feels like uneceassary surveillance. Constant feeling of being watched and scrutinised by all staff as we moved around the property. I've stayed here many times for business and personal trips but will not do so again until these practises are improved. Cannot even use the stairs to exit the building as the "isolation" smoking area is directly outside the door.

    2 night trip, Aug 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to downtown, quiet and working AC. Friendly staff.

    Jorgen, 1 night family trip, Jun 26, 2020

    Verified Expedia guest review

  • 6.0.Good

    Dirty room

    Stayed for almost a week and they only cleaned my room once I wasn’t very impressed at all for the amount of money I paid

    Darren, 3 night family trip, Jun 25, 2020

    Verified Hotels.com guest review

See all 374 reviews