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The Ultimo

Photo gallery for The Ultimo

Exterior
Ultimo Courtyard Room Pet Friendly | Room amenity
Ultimo Courtyard Room Pet Friendly | Premium bedding, soundproofing, iron/ironing board, cots/infant beds
Interior entrance
Bathroom sink

Overview of The Ultimo

The Ultimo

4.0 star property
City centre hotel, steps from Market City

8.8/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
37 Ultimo Rd, Haymarket, NSW, 2000

Guests rated this location 8.9/10 - Excellent

Main amenities
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Daily housekeeping
  • Free newspapers in the lobby
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Self parking
  • Self-serve laundry
  • Tour/ticket assistance
For families
  • Cots/infant beds (surcharge)
  • Daily housekeeping
  • Fridge
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Haymarket
  • Star Casino - 23 min walk
  • Circular Quay - 28 min walk
  • Sydney Opera House - 40 min walk
  • Sydney Harbour Bridge - 40 min walk
  • International Convention Centre Sydney - 1 min drive
  • University of Sydney - 2 min drive
  • SEA LIFE Sydney Aquarium - 2 min drive
  • Sydney Tower - 3 min drive
  • Sydney Town Hall - 6 min drive
  • Overseas Passenger Terminal - 6 min drive

Getting around

  • Sydney Airport (SYD) - 23 min drive
  • Sydney Central Station - 6 min walk
  • Exhibition Centre Station - 10 min walk
  • Sydney Redfern Station - 19 min walk
  • Capitol Square Light Rail Station - 3 min walk
  • Paddy's Markets Light Rail Station - 3 min walk
  • Central Light Rail Station - 7 min walk

Restaurants

  • 1909 Dining Precinct - 3 min walk
  • Do Dee Paidang - 1 min walk
  • Malay Malay - 1 min walk
  • Market City Tavern - 3 min walk
  • Caysorn Thai Restaurant - 2 min walk
Map

About this property

The Ultimo

When you stay at The Ultimo, you'll be within a 10-minute drive of Circular Quay and Sydney Harbour Bridge. This upmarket hotel is also 1.2 mi (1.9 km) from Star Casino and 2 mi (3.3 km) from Sydney Opera House. The helpful staff and local sightseeing get great marks from fellow travellers. Public transportation is only a short walk: Capitol Square Light Rail Station is 3 minutes and Paddy's Markets Light Rail Station is 3 minutes.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 per room)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 38 per night)
  • Off-site parking nearby (AUD 38 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (selected rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Languages

  • Chinese (Mandarin)
  • English
  • Lithuanian
  • Polish
  • Russian
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Premium bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 1.50 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night

Parking

  • Self-parking costs AUD 38 per night
  • Parking is available nearby and costs AUD 38 per day (755 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Ultimo Hotel Sydney
Ultimo Sydney
Ultimo Hotel Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

Frequently asked questions

Does The Ultimo offer free cancellation for a full refund?
Yes, The Ultimo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ultimo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Ultimo?
Yes, cats and dogs stay free, with a limit of 1 per room. Food and water bowls are available.
Is parking offered on site at The Ultimo?
Yes. Self-parking costs AUD 38 per night.
What are the check-in and check-out times at The Ultimo?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
Is there an on-site casino at The Ultimo?
No, this hotel doesn't have a casino, but Star Casino (7-min drive) is nearby.
What is there to do at The Ultimo and nearby?
Recommended spots to visit include Market City (1-min walk) and Golden Water Mouth (2-min walk), along with Haymarket Library (3-min walk) and Paddy's Market (3-min walk).
What's the area around The Ultimo like?
The Ultimo is in Haymarket, a short 3-minute walk from Capitol Square Light Rail Station and 5 minutes' walk from Capitol Theatre. Travellers say that the area is walkable and good for shopping.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruwani, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Was a great stay as always and staff were extremely nice, however the off site parking is confusing with the way you have to enter the tickets to exit the parking.
Brad, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Lawrence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Florence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Location, Friendly Team Members.
Stay was fabulous. The in-room amenities were perfect with daily towel changes / toiletries top up. Requests such as early check in / late check out were handled appropriately by the team. They do try their best, which is a very personal touch. Highly encouraged to consider The Ultimo for its convenience to the nearby Paddy’s Market & Chinatown. The amount of food options nearby were great as well.
WEN JIE, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Budget accommodation at Luxury price
There is a lot of things to like about The Ultimo. However,... Perhaps I chose the wrong room, but ultimately it was budget accommodation at a luxury rate. Allocated to a room on the third floor, I had a lovely balcony with picnic table which was very special. Access to the 3rd floor is via wooden stairs - lift only goes to 2nd floor. The bed was comfortable, and the room clean even though it smelt of bleach. I think the room may be for people who bring a pet which requires higher cleaning? Furniture was cheap. Plastic coffee cup was from Ikea. Plastic water cup. No glasses or crockery, and not available when requested. Hand towel was threadbare. A metal clothes rack to hang your clothes. Certainly not worth the money I paid for a mid-week two-night stay.
Christine, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Convenient location close to central. Fantastic to have a hotel that allows you to have dogs. Room and balcony were big and clean although smelt like someone had been smoking in the room. Staff are really friendly and helpful. Only disappointing thing we’re the number of cockroaches in the room. For the very expensive inflated room price I didn’t expect roaches. My dogs had fun hunting and killing them!
Miriam, 2-night trip
Verified Lastminute guest review

10/10 Exceptional

Nice place to layover
I had a very enjoyable stay. Was able to check in early and was upgraded to family room, which was great after an international flight. Very convenient to train system and only a couple of stops from the airport or downtown. Price was very reasonable. Plenty of Korean, Chinese, Thai restaurants to choose restaurants to choose from in easy walking distance.
Ian, 1-night trip
Verified Hotels.com guest review