Guests
All properties in Krakow, Lesser Poland Voivodeship, Poland

Imperial Hotel

Pet-friendly hotel with 1 restaurants, connected to the convention center, near Main Market Square

  • Free WiFi

Property renovations and closures

  • This property is closed from September 1 2021 to December 31 2021 (dates subject to change).

Image gallery

  • Imperial Hotel
  • Imperial Hotel
  • Family Room with Main Market Square View - Living Area
  • Family Room with Main Market Square View - Living Area
  • Imperial Hotel
Imperial Hotel. Image 1 of 81.
1 / 81Imperial Hotel
ul. Rynek 26 / Wislna 2, Krakow, 31-007, Malopolska, Poland
9.0.Superb.
  • Hotel Imperial is well worth a stay, the staff could not be more helpful, and is…

    Mar 9, 2019

  • Lovely small hotel with wonderful location & spotlessly clean. If I had to find a…

    Jan 17, 2019

See all 131 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 33 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa services
  • Conference center

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • In Krakow Old Town
  • Royal Road - 2 min walk
  • Main Market Square - 2 min walk
  • Wawel Castle - 11 min walk
  • International Cultural Centre - 1 min walk
  • Planty Park - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Twin Room, 2 Twin Beds
  • Classic Double Room, 1 Double Bed
  • Deluxe Double Room, 1 King Bed
  • Classic Single Room
  • Premium Single Room
  • Premium Double Room
  • Premium Twin Room
  • Family Room with Main Market Square View

What’s around

Landmarks

  • In Krakow Old Town
  • Royal Road - 2 min walk
  • Main Market Square - 2 min walk
  • Wawel Castle - 11 min walk
  • International Cultural Centre - 1 min walk
  • Planty Park - 2 min walk
  • Jagiellonian University - 2 min walk
  • Town Hall Tower - 2 min walk
  • Cloth Hall - 3 min walk
  • Krzysztofory Palace - 3 min walk
  • Historical Museum of Krakow - 3 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 17 min drive
  • Krakow Glowny Station - 23 min walk
  • Krakow Lobzow Station - 6 min drive
  • Krakow Plaszow Station - 8 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
Profile: Krakow Old Town

Profile: Krakow Old Town

The Old Town, located in the city center, is one of Krakow’s prime visitor attractions, with iconic landmarks such as St Mary’s Basilica drawing the crowds. The glorious Renaissance Cloth Hall houses gift shops and restaurants at street level and a grand art gallery on the upper floor dedicated to 19th-century Polish art.

The best way to explore the Old Town is on foot. Starting from St Florian’s Church, follow the Royal Road past the 15th-century Krakow Barbican, down the lively shopping artery of Florianska Street to the main square. Continue up Wawel Hill for panoramic views from the castle.

map
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ul. Rynek 26 / Wislna 2, Krakow, 31-007, Malopolska, Poland

At a glance

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Spa services on site

Working away

  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1350
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Russian

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available

Things to enjoy

  • In-room massage available

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

Dining

La Grande Mamma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 60.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for PLN 100.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of PLN 50 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Imperial Hotel Krakow
  • Imperial Hotel Hotel Krakow
  • Imperial Krakow
  • Imperial Hotel Hotel
  • Imperial Hotel Krakow

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 1 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, La Grande Mamma offers Italian cuisine.
  • Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.
  • Imperial Hotel has spa services.
9.0.Superb.
  • 4.0.Fair

    Definitely not worth it's price point!

    Whilst none of the basics were missed, it was only that. The linens and toiletries were cheap. The entrance is actually down the side where you go through an elevator that you'd find in a UK car park. The reception is also hidden away on the first floor so it's out of your way to go and ask for recommendations etc. Therefore feels a bit soulless. Paintwork also faded. Would have still felt aggrieved paying half the price I did.

    Neil, 1 night trip, Sep 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel is clean and in a great position just next to main square . Lady at front desk was pretty rude and with a frown on the whole time

    2 night family trip, Feb 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Brilliant position , lovely big rooms, have tea coffee facilities, fridge, mini bar and a safe. Would defiantly recommend.

    Joanne, 3 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel, staff and location. Will definitly be returning.

    Martin, 2 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    if you're looking for something in Main Market this is your Hotel.

    Tom, 2 night trip with friends, Feb 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    First impression of the entrance and lift was dingy but the hotel rooms were spotlessly clean and all the staff very helpful

    Anne, 4 night romance trip, Feb 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is beautiful and right on the main square where the action is. We really enjoyed our stay there. Everyone was so nice and helpful!!

    Teresa, 4 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    In the old part, close to everything, lots of restaurants to choose from.

    3 night romance trip, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location, clean rooms, prompt service and nice amenities. Not luxurious but a great place to stay!

    JEFF, 4 night romance trip, Jan 15, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Very nice hotel

    3 night trip, Jan 12, 2020

    Verified Expedia guest review

See all 131 reviews