Garza Blanca Cancún - All Inclusive

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Primary image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
4 outdoor pools, pool umbrellas, pool loungers

Overview of Garza Blanca Cancún - All Inclusive

VIP Access

Garza Blanca Cancún - All Inclusive

5.0 star property
Upmarket beachfront property with spa, near Mujeres Beach

9.0/10 Superb

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Carretera Punta Sam Km 5.2 Manzana 9, Lote 3 SM 2, Zona Continental de Isla, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and 3 spa tubs
  • Health club
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Beach bar
  • Pool bar
For families
  • Separate bath and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Mujeres Beach - 30 min walk
  • Punta Sam Ferry Terminal - 3 min drive
  • El Meco Archaeological Site - 3 min drive
  • Cancún Underwater Museum (Cancún) - 3 min drive
  • Gran Puerto Pier - 7 min drive
  • Ultramar Ferry Puerto Juárez - 7 min drive
  • Playa Mujeres Golf Club - 10 min drive
  • Garrafon Natural Reef Park - 79 min drive
  • Mercado 23 - 9 min drive
  • Las Americas Cancun Mall - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive
  • Airport shuttle (surcharge)

About this property

Garza Blanca Cancún - All Inclusive

At Garza Blanca Cancún - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be 1.6 mi (2.5 km) from Mujeres Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Blanca Blue serves dinner. A beach bar, a health club and a snack bar/deli are other highlights at this luxurious property.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Water activities

Snorkelling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site carport and garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Local/corner shop

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Shopping
  • Bike rentals nearby
  • Jet-skiing nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 4 outdoor pools
  • Shopping centre on site
  • Full-service spa
  • 3 hot tubs

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Accessible bath
  • Wheelchair-width doorways

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bath and shower
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Water activities

Snorkelling

Land activities

Fitness facilities
Spa facilities
Independently operated tours
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Blanca Blue – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Food Truck – This seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Snack – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per accommodation, per night
  • COVID-19 testing fee (PCR screening): USD 100 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (roundtrip. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property requires that all guests receive on-site PCR COVID-19 testing (USD 100 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Garza Blanca Cancún
Garza Blanca Cancún All Inclusive
Villa Del Palmar Cancun Beach Resort Spa
Garza Blanca Cancún - All Inclusive Punta Sam
Villa Del Palmar All Inclusive Contemporary Splendor
Garza Blanca Cancún - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Yahima, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had a fantastic weekend getaway here with my fiance, highly recommended! The staff were phenomenal (especially Tomas, Edson, and Irving!) and the food was excellent. Make sure to get a reservation at Davino while you're here!
Bradley, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not a 5-star resort. Had to ask for our room to be cleaned on the first day, out of 5 nights we only got turn-down on the first 2 nights, they did not mop or vacuum the floors, soap was getting smaller and smaller but they never gave new soap, pool staff removed our personal belongings from the cabana to give to another family because we were gone longer than 1 hour (we left to eat lunch on the property), spa charge was incorrect and had to speak with the front desk for almost 40-minutes to get it resolved .. it’s the little things that make a resort exceptional and 5-star. Dealing with stuff like this is not what you want to experience on your vacation.
Melissa, 5-night family trip
Verified Orbitz guest review

6/10 Good

The food was amazing but the Service and wait times were bad, also the late night entertainments were bad I could do some of the tricks, the beach was rocky and covered in sea weed but overall it was good
Kyle, 4-night family trip
Verified Expedia guest review

8/10 Very good

Jacqueline, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were all so friendly and accommodating!
Lananh, 4-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

The whole place was extremely well run. Every aspect of it was first class. The only thing that was not five star was the beach-not the facilities which were great- but the water itself.
stephen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alma Rosa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

SO amazing. Staff is on point, great food options, and so much more. Perfect trip.
Frank, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We stayed for three nights for a quick birthday and pre-valentine getaway; I must say this was by far our best experience in Cancun ever. Let’s start with our butler, sounds silly to say butler but nonetheless, Rene was accommodating from the beginning to the very last minute. We had amazing dinners at Hiroshi (twice!) and Bocados. Evening at the lobby bar with Giovanni, the bartender perfectionist. A weekend full of amazing gourmet food was unmatched compared to madness of buffets at other resorts. Finally, the best part of the trip was our beach side/ food truck waiter, Israel. He deserves a raise, promotion, or something that needs to be done to bottle up his customer service. He made our trip amazing with his professionalism, kindness, and charm. We will definitely be back soon!
Vincent, 3-night romance trip
Verified Expedia guest review