Hotel New Castle

Photo gallery for Hotel New Castle

Primary image
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Porch

Overview of Hotel New Castle

Hotel New Castle

3.0 star property
3-star hotel with restaurant, near Hirosaki Castle

7.2/10 Good

18 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
The price is €77
Price available on 10/07/2022
Map
24-1 Kamisayashimachi, Hirosaki, Aomori, 036-8354
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Hirosaki
  • Hirosaki Castle - 14 min walk
  • Hirosaki Park - 1 min drive
  • Owani Onsen Ski Resort - 26 min drive
  • Aomori Spring Ski Resort - 37 min drive
  • Mount Iwaki - 51 min drive

Getting around

  • Aomori (AOJ) - 41 min drive
  • Odate (ONJ-Odate - Noshiro) - 68 min drive
  • Chuohirosaki Station - 8 min walk

About this property

Hotel New Castle

Hotel New Castle offers a great location, putting you within a 15-minute walk of Hirosaki Castle. Guests indulge in massages, then grab a bite to eat at the restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (JPY 550 per night; includes in/out privileges)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Room service

Taking the kids

  • Children stay free

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Lift
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Films for purchase

Home comfort

  • Air conditioning
  • Portable fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1337.00 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for JPY 1188 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs JPY 550 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and cash.

Also known as

Hotel New Castle Hotel
Hotel New Castle Hirosaki
Hotel New Castle Hotel Hirosaki

Frequently asked questions

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Nice hotel but a bit hot!
The hotel was nicely situated, the staff were friendly and spoke a useful amount of English. The only problem we found was that the hotel rooms were very overheated and there was no real way of cooling the room down. Even with the thermostat set at 18C the air con was blasting out heat so you either have heat or just turn off the air con. The only way to cool the room a little was the air purifier
Clare, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with great garden and mountain view
I requested a room with view. It was perfectly fullfilled where I was provided a room with great view on the mountain which was really nice! The girls who checked me in were excellent and helpful. They even made very good recommendations for lunch at restaurants outside. Super!!!
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

寝具が良い
とても良いホテルでした。寝具が良く、ゆっくり休めました。
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

괜찮은 호텔이었습니다. まあまあいいホテルでした。
아오모리 네부타 마츠리를 보러 갔습니다. 아오모리 시내는 확실히 네부타 마츠리 기간이라 그런지 늦게 예약해서 제일 싼 호텔도 1박에 2만 5천엔이어서 그나마 싼 제가 갈 당시에 1박에 7천엔쯤이어서 여기를 골랐습니다. 확실히 오래된 호텔이긴 합니다만 시설 자체에 문제는 없었습니다. 다만 히로사키 역에서 호텔까지 가는 버스를 몰라서 걸어서 갔는데 바보같이 삥 둘러서 가서 15분이면 갈 거리를 20~25분만에 걸어서 갔습니다. 혹시 누군가가 이걸 본다면 삥 둘러가지 마시고 바로 가는 직진 코스가 있다는걸 알아두면 좋겠네요.
HYUNWOO, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Superbe vue de la chambre sur le mont Iwaki. Accueil agréable. Petit déjeuner correct. Bouilloire et eau minérale dans la chambre.
yoji, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Not a pleasant experience
空調由入住時的6pm開到11pm, 還是熱到流汗, 最後發現原來只能出熱風 熱水壺很臭, 很不衛生, 不敢用來煮水喝。 離車站真的很遠, 拉著行李要大約20分鐘, 中間有不少交通燈, 運氣不好可能要30分鐘 The air-conditioner was malfunctioning, which made the room too hot that I had been sweating for the whole night despite being autumn-winter. The water heater had a terrible smell. I did not dare to use it. Before you chose to live here, please consider that there will be a 20-30 minutes walk from the station to the hotel.
1-night trip
Verified Hotels.com guest review

6/10 Good

古いかな
室内の設備が古く、部屋が若干狭いと感じました。 朝食は定食タイプの提供で、美味しかったです。 ランドリーがホテル内にないので、徒歩5分程の所に行く必要があります。 駐車場代が500円かかるし、宿泊料金が若干高い気がしました。
Mina, 1-night trip
Verified Hotels.com guest review